How To Get Ahead In Business
me i initially started doing it because i needed a job, but after the first 6 months i realized that i actually liked the job and i wanted to stay in the business and move up. i want to go up from customer service to quality assurance here at vzw next and after i finish school i may reapply for a executive position back at my old employer cinglar.
Someone comes over and wants to buy a phone and they don't speak english very well, so a friend or relative turns into a translator. You work through the translator and answer a question which sparks a seemingly endless conversation in a language that's incomprehensible to you before another question, or an "Okay, thanks," followed by a wave and a walk. Similar things can happen with people, mostly couples, who do speak english well enough, but discuss things at length in a language you can't understand.
Some of the ones I've run across at my current location: Spanish, portuguese, hindi, chinese (not sure what dialect), and...
Whats the longest it took you to sell a phone????
Had to explain everything about those phones.
2 t681 phones $800
2 bluetooth head sets $360
2 car chargers oem $80
2 holsters oem $80
2 extra bat $120
2 desktops $100
total = $1540.00
It was one good sale. Customer for life.
took longer than i would want it to, but hey i dont mind giving you all the time as long as you paying enough.
i just gave about $240 just now for overages, proation, and a late fee. and i've only been working here a week. when i was at a previous company i gave over $400 for a sales save to keep them from closing the accounts i set up because their daughters kept going over the minutes. i had a $1000 commission i had to protect. lol!!!
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Tech Agent question on Possible Sales Job
By way of introduction I am currently a Cellphone Tech for Samsung phones (Work for an outsource company here in Austin, Texas). I do Level-1 support, Accessory sales and Data Support, meaning when customers call for help with Synchronizng their i-series phones to their computers (i300, i330, i500, i600 & i700), I'm one of the schmucks they get to talk to. Previous To Samsung I worked for Siemens (Same Outsource company that has since lsot the Siemens account to anoth...
VZW data transfer services -your opinion?
I understand it takes time for a sales person to do the work but it was a great service and would save me loads of time.
Last time I went into the store I noticed a sign stating that VZW was going to start charging for the service. This business decision seems short sighted.
If the person is a VZW customer they are coming in to transfer data to a new phone either because they upgraded or replaced a broken phone. The service maintains a happy customer and provides convenience to them at low cost. ...
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