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printed October 22, 2014
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Transit Wireless to Start Phase 3 of NYC Subway Project

Oct 16, 2014, 2:49 PM   by Eric M. Zeman   updated Oct 16, 2014, 2:51 PM

Transit Wireless and the New York City Metropolitan Transit Authority today said more New York City residents will gain access to cellular service when using the subway. To start, Transit Wireless has completed Phase 2 of the project, which means 11 new stations in Manhattan and 29 stations in Queens are now connected with cellular and Wi-Fi service. Phase 3 will add service to Flushing Main Street Station in Queens, as well as stations in Lower Manhattan, West Harlem, and Washington Heights throughout 2015. Transit Wireless' project has seven phases in total, which will eventually bring connectivity to all 277 subway stations in New York by 2017. Wireless service is available from AT&T, Sprint, T-Mobile, and Verizon Wireless.


Google Shows Off Nexus 6 Smartphone, Nexus 9 Tablet

Oct 15, 2014, 11:10 AM   by Eric M. Zeman   updated Oct 15, 2014, 11:28 AM

Google today announced Android 5.0 Lollipop and with it the first few devices to run the new operating system, the Nexus 6 and the Nexus 9. The Nexus 6 is a large-screened smartphone made by Motorola. It has an aluminum frame and a 6-inch quad HD display with a 13-megapixel main camera. The camera includes optical image stabilization and HDR+ for improved low-light shots. The device has stereo-speakers with high-fidelity sound and comes with a turbo charger for fast charging. Google claims the device can get up to six hours of battery time after plugging it in for just 15 minutes. The Nexus 6 will be available for pre-order in late October and in stores in November. Google will sell an unlocked version through the Play Store, and the Nexus 6 will also be sold by AT&T, Sprint, T-Mobile, U.S. Cellular, and Verizon Wireless. The device costs $649 at full retail, which is $200 more than the Nexus 5. The Nexus 9 tablet is made by HTC and features an 8.9-inch 2048 x 1536 screen with a brushed aluminum design. It is run by a dual-core Tegra K1 64-bit processor with each core clocked at 2.3GHz. Other features include an 8.0-/1.6-megapixel camera configuration; BoomSound speakers; dual-band Wi-Fi, NFC, Bluetooth 4.0, and LTE; and a 6,700mAh battery. The Nexus 9 will be available for pre-order on October 17 and in stores starting November 3. The Wi-Fi model starts at $399.


U.S. Cellular Scores LG's G3, to Go On Sale in October

Sep 30, 2014, 11:22 AM   by Eric M. Zeman

U.S. Cellular today said it will soon offer the LG G3. The flagship device, which boasts a 5.5-inch quad HD display and 13-megapixel camera, will go on sale in October, though U.S. Cellular didn't say exactly when. U.S. Cellular said the phone will be available for $0 down followed by 24 monthly payments for well-qualified customers. The company didn't disclose the full retail price of the G3. The G3 has been available from other carriers for several months.


Consumer Cellular to Launch iPhone 6/6 Plus Sept. 26

Sep 22, 2014, 10:15 AM   by Eric M. Zeman

Consumer Cellular today said it plans to offer the iPhone 6 and 6 Plus beginning September 26. Consumer Cellular is asking for a down payment of $150 for the 16-GB iPhone 6, followed by 20 monthly payments of $25. The 64-GB and 128-GB models require down payments of $250 and $350, respectively, but keep the same $25 monthly payment. The 16-GB iPhone 6 Plus requires a down payment of $200 followed by 22 monthly payments of $25. The The 64-GB and 128-GB 6 Plus models require down payments of $300 and $400, respectively, but also keep the $25 monthly payment. Consumer Cellular said it will continue to sell the iPhone 5s and 5c, as well.


Samsung Note 4 Available Oct. 17, Preorders Start Sept. 19

Sep 18, 2014, 8:24 AM   by Eric M. Zeman   updated Sep 18, 2014, 9:05 AM

Samsung today said it will begin accepting preorders for the Galaxy Note 4 on September 19. The device won't ship, however, until October 17. Samsung said the Note 4 will be available in black and white, and it will be carried by AT&T, Sprint, T-Mobile, Verizon, and U.S. Cellular. Samsung said the phone will also be available at Samsung Experience Shops in Best Buy stores, as well as from Amazon, Costco, RadioShack, Sam's Club, Target, and Walmart. Individual carriers and retailers will provide their own pricing and availability details in the near future. AT&T was first to announce those details. AT&T said the Note 4 will cost $34.42 per month with AT&T Next 18; $41.30 per month with AT&T Next 12; $299.99 with a two-year agreement; or $826 at full retail. AT&T is offering a $100 bill credit to new/existing customers who activate a new line of service with the Note 4. Verizon is offering the Note 4 for $299 with a new contract and said Verizon Edge installment pricing will also be available. T-Mobile isn't accepting preorders until September 24, and it is asking for $0 down followed by $31.24 a month for 24 months.


AT&T to Wait Until 2015 to Launch WiFi Calling

Sep 12, 2014, 11:03 AM   by Eric M. Zeman

AT&T's top exec today said the company won't offer WiFi calling on its devices until next year. WiFi Calling has been around for years, but was highlighted by Apple this week as a new feature in the iPhone 6/6 Plus. Further, T-Mobile announced this week plans to expand WiFi calling to all its smartphones with a new in-home hotspot. T-Mobile's WiFi service goes live soon, but AT&T is in no rush to compete. "We're very focused on making sure it's a great experience for customers, but we see it as a complement, not a replacement," said CEO Ralph de la Vega. "We feel good about a great nationwide network with unlimited talk and text." WiFi calling passes voice calls and text messages over a local WiFi network rather than the macro cellular network.


Samsung's Latest Smartwatch Can Make Voice Calls

Aug 28, 2014, 7:00 AM   by Eric M. Zeman   updated Aug 28, 2014, 8:50 AM

Samsung debuted a new smartwatch that can make and receive voice calls, as well as send and receive messages thanks to built-in 3G radios. The Gear S is based on Samsung's Tizen platform and features a 2-inch, curved Super AMOLED display with 360 x 480 pixels. In addition to 3G, the Gear S includes Bluetooth and Wi-Fi. Samsung says it can transition between cellular and Bluetooth connections seamlessly so it can function with and without a nearby smartphone. It includes Samsung's S Voice service for voice commands, and has an on-screen keyboard for composing messages. Other features include Samsung's S Health and fitness apps, music player and gallery apps, and the ability to receive notifications from a variety of services. The Gear S is powered by a dual-core 1.0GHz processor with 512MB of RAM and 4GB of storage. It has a 300mAh battery, which Samsung claims provides for two days of usage per charge. Samsung said the Gear S will be available in global markets beginning in October. Samsung didn't say how much the Gear S will cost.


Cellular One to Shutter Montana and Wyoming Networks

Aug 13, 2014, 12:16 PM   by Eric M. Zeman

Cellular One has indicated it plans to cease offering wireless service in the states of Montana and Wyoming. Cellular One has advised its customers there to find an alternate provider before August 31, which is when it plans to halt operations. Cellular One is endorsing AT&T and waiving ETFs so customers can switch their service. AT&T is offering Cellular One customers a $100 gift card, and will wave activation fees. Cellular One's retail outlets in Montana and Wyoming will be rebranded to AT&T. In a letter sent to customers earlier this summer, Cellular One said its business model "simply did not support the significant capital investment required to upgrade its Montana network to the 4G technology needed to remain competitive with the large national service providers." Sprint has assumed Cellular One's cell tower leasing rights, though it hasn't purchased any of Cellular One's spectrum, equipment, or customers. Small, regional carriers are finding it increasingly hard to compete against the national providers, which have enough revenue to invest in their networks on a country-wide level.


Radioshack Now Offering US Cellular At Select Stores

Jul 8, 2014, 11:17 AM   by Eric M. Zeman

Radioshack and U.S. Cellular today announced a new distribution agreement that puts U.S. Cellular's devices on shelves in select Radioshack stores. U.S Cellular products and services can be purchased at 83 Radioshack locations across 12 states, including California, Illinois, Kansas, Maine, Missouri, North Carolina, Nebraska, New Hampshire, Oklahoma, Virginia, Wisconsin, and West Virginia. Radioshack is offering U.S. Cellular's postpaid plans, which include unlimited voice minutes and messaging, and various buckets of data. Radioshack also sells AT&T, Sprint, and Verizon Wireless postpaid service, as well as some prepaid services, including Sprint's Boost Mobile brand.


US Cellular Lands the ZTE Grand S Pro

Jun 12, 2014, 7:00 AM   by Eric M. Zeman

U.S. Cellular and ZTE today announced the Grand S Pro, a high-end Android smartphone that costs $99 with a two-year contract. The Grand S Pro features a 5-inch 720p display protected by Dragontrail Glass, and it is powered by a quad-core 2.3GHz Qualcomm Snapdragon processor with 2GB of RAM. The Grand S Pro includes a 13-megapixel main camera with LED flash, autofocus, 1080p HD video capture and Pro Mode, as well as a 2-megapixel user-facing camera for video chats and selfies. The phone had 8GB of built-in storage and supports microSD cards up to 32GB for added capacity. The Grand S Pro can access and use U.S. Cellular's LTE 4G network, and it includes dual-band Wi-Fi, Bluetooth 4.0, NFC, MHL, and GPS. It runs Android 4.3 Jelly Bean and includes a 2,300mAh battery. The ZTE Grand S Pro is available starting today for $99 with a contract or $249 at full retail price.

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Phone Makers, Carriers to Add Anti-Theft Tools to Phones

Apr 15, 2014, 3:44 PM   by Eric M. Zeman   updated Apr 15, 2014, 3:49 PM

The CTIA Wireless Association today said a number of handset makers and wireless network operators have agreed to a basic framework that will eventually provide consumers with better anti-theft tools for their smartphones. The Smartphone Anti-Theft Voluntary Commitment is meant to deter theft while also giving phone makers and carriers room to innovate. All the companies agreed to implement a baseline anti-theft tool preloaded on (or downloadable to) all wireless smartphones manufactured after July 2015. This tool will let consumers: remotely wipe their data; render the smartphone inoperable to unauthorized users; prevent reactivation without owner's consent; and reverse the inoperability of the device as well as restore the data to the device in the event it is found by the owner. Consumers will also be free to use whatever third-party anti-theft tools they wish in addition to those provided by the phone maker. All signatories will make the baseline anti-theft tool available with all its core features. The initial batch of companies signing the commitment include: Apple; Asurion; AT&T; Google; HTC America; Huawei; Motorola; Microsoft; Nokia; Samsung; Sprint; T-Mobile; U.S. Cellular; and Verizon Wireless. Some of those who haven't signed include Kyocera, LG, Sony, ZTE. A number of lawmakers lauded the commitment, which arrives several months after Federal Communications Commission Chairman Tom Wheeler mandated that wireless companies come up with such a solution or face regulatory intervention.


U.S. Cellular Debuts New No-Contract and Installment Plans

Apr 7, 2014, 12:13 PM   by Eric M. Zeman

U.S. Cellular today announced several new initiatives it hopes will lure potential customers to the smaller operator. First, it is offering three new service plans. Customers can choose plans that cost $40, $50, or $60 per month. The first plan is for feature phones and includes unlimited voice and messaging, as well as an unspecified amount of simple web browsing. The second and third plans are for smartphones. The $50 option includes 500MB of data before throttling and the $60 option includes 2GB before throttling. U.S. Cellular added a device installment plan, too. Customers can choose to pay full price for their phone or break the device payments up over time. U.S. Cellular is not offering early upgrades, however. Last, U.S. Cellular will, for a temporary time, compensate new customers up to $350 if they switch from another carrier and join its Shared Connect plan with a device installment payment. U.S. Cellular's changes mirror those made by other companies in recent weeks, including Sprint and T-Mobile.


Sprint to Support 700MHz Band 12 In Its Phones

Mar 27, 2014, 7:29 AM   by Eric M. Zeman

Sprint plans to add support for 700MHz Band 12 in some of its devices beginning next year. Sprint does not own any 700MHz spectrum, but hopes to use the 700MHz capabilities to forge better roaming agreements with small, regional carriers. It is part of Sprint's larger plan to expand the reach of its network through partnerships with competitors, such as the Competitive Carrier Association's Data Access Hub. Some of the carriers that support 700MHz Band 12 include U.S. Cellular and C Spire Wireless. Additionally, AT&T has agreed to support 700MHz Band 12 thanks to the FCC's interoperability agreement. Separately, Sprint has forged a partnership with NetAmerica and will together launch a project called the Smart Market Alliance for Rural Transformation. The partnership will operate similar to Verizon Wireless's LTE Rural America program in that Sprint will license its unused 800MHz and 1900MHz spectrum to NetAmerica members that want to build LTE networks of their own. Companies that choose this path will also have the option of using Sprint's core network. Regional carriers that build LTE using Sprint's spectrum will be able to provide their own customers with roaming on Sprint's network, and vice versa. The program helps Sprint as much as it does smaller carriers, as Sprint doesn't offer coverage in many rural areas.


U.S. Cellular's Galaxy S5 Hits Preorder Friday, Streets April 11

Mar 20, 2014, 4:04 PM   by Eric M. Zeman

U.S. Cellular today announced that its variant of the Samsung Galaxy S5 will be available for preorder beginning March 21. The device will reach stores April 11. It will cost $199.99 with a two-year contract. U.S. Cellular is offering $50 in Google Play Store credit to those who preorder the phone. The Gear 2 and Gear Fit wearable devices will also go on sale April 11.


IPCom's $2B Lawsuit Against Apple Dismissed

Feb 28, 2014, 8:15 AM   by Eric M. Zeman

A German court today dismissed a lawsuit filed by IPCom against Apple over smartphone patents. The patent in question covered technology that prioritized emergency calls even when cellular networks were overloaded. IPCom was seeking more than $2 billion in damages against Apple. Courts in Germany have dismissed similar claims made by IPCom, which is a patent holding company. The court did not provide a reason for today's dismissal.


Transit Wireless Enters Phase 2 of NYC Subway Project

Feb 19, 2014, 10:33 AM   by Eric M. Zeman   updated Feb 19, 2014, 11:00 AM

Transit Wireless today announced that it has begun Phase Two of its project to bring cellular and Wi-Fi wireless service to New York City's subway stations. The first step of Phase Two is to light up service at 11 more midtown Manhattan stations, including those at Grand Central Terminal, 34th St. Herald Square, and Bryant Park. The bulk of Phase Two, however, targets 29 stations in Queens. Transit Wireless is building a hub in Queens to help manage the infrastructure from AT&T, Sprint, T-Mobile and Verizon Wireless. The Queens build out begins in March and should be complete by June. Transit Wireless has not said if or when it will offer subway station service in the boroughs of the Bronx or Brooklyn.


U.S. Cellular Moto X Upgraded to Android 4.4.2

Feb 14, 2014, 10:05 AM   by Eric M. Zeman

Motorola today released Android 4.4.2 KitKat for the U.S. Cellular variant of the Moto X. The update adds cloud printing, improves battery life, and resolves an email sync issue. The OS boost also includes several bug fixes. The update is free to download and install.


AT&T Looking to Buy AWS Spectrum from Stelera

Feb 11, 2014, 3:30 PM   by Eric M. Zeman

AT&T Mobility and Stelera Wireless have filed paperwork with the Federal Communications Commission seeking consent to transfer spectrum licenses from Stelera to AT&T. According to the FCC, Stelera acquired the licenses in 2006 at auction but later filed for bankruptcy. AT&T believes the transfer is in the public interest because it will put the spectrum to use to bolster its LTE 4G network. If approved, AT&T will gain 10 to 20MHz of AWS-1 A Block spectrum from Stelera in 55 counties in nine Cellular Market Areas across parts of Arkansas, Colorado, New Mexico, and Texas. If the deal goes through, AT&T will hold a total of 56 to 180MHz of spectrum in the CMAs involved, including 20 to 50MHz of AWS-1 spectrum. No dollar value was placed on the spectrum transfer. Verizon Wireless filed a similar request with the FCC regarding Stelera's other spectrum licenses last year.


U.S. Cellular Intros $50 Unlimited Plan

Jan 31, 2014, 12:00 PM   by Eric M. Zeman

U.S. Cellular today unveiled a new no-contract plan that offers unlimited voice, unlimited messaging, and 500MB of 3G/4G data for $50 per month. Users who exceed 500MB of data in a single billing period will see their speeds throttled for the remainder of the billing period. Alternately, customers can choose a plan that includes unlimited talk and text plus 2GB of data for $65 per month. The new plans can be paired with smartphones and don't require customers to sign two-year agreements.


T-Mobile Offering Break-Up Fee to More Subscribers

Jan 16, 2014, 5:34 PM   by Eric M. Zeman

T-Mobile is expanding the availability of its ETF-reimbursement program to the customers of other, smaller carriers. Speaking to Re/Code, T-Mobile marketing chief Mike Sievert said the company will reimburse subscribers early termination fees if they come from regional carriers, such as U.S. Cellular and others, that require contracts. The deal provides potential customers with up to $350 per line to cover ETFs, and up to another $300 for device trade-ins. Additionally, T-Mobile expanded the number of handsets that it will accept as trade-ins to increase the appeal for consumers considering the jump. The program was first unveiled by T-Mobile during the recent Consumer Electronics Show.


Wilson Shows Off Carrier-Agnostic Signal Booster

Jan 7, 2014, 1:58 PM   by Eric M. Zeman

Wilson Electronics announced the DT4G signal booster at the Consumer Electronics Show this week. Wilson claims the device is the first-ever carrier agnostic signal booster, meaning it will improve the 2G, 3G, and 4G coverage of all network operators. The DT4G is meant for consumers who want or need to improve cellular coverage/availability inside their homes. Wilson says the DT4G can provide additional coverage inside most apartments, condos, or houses. Previously, Wilson's signal boosters were tuned for specific carriers. The DT4G will be available soon and carriers a $400 price tag.


U.S. Cellular Says Billing System Problems Nearly Resolved

Jan 7, 2014, 11:01 AM   by Eric M. Zeman

U.S. Cellular today announced that it has made progress in repairing the damage done to its billing system when it switched to a new system last year. The company made significant changes to its billing processes in July 2013 and was immediately beset with billing issues. The problems led to a backlash from customers, who besieged the company's social media and support sites. U.S. Cellular claims that nearly all the erroneous bills generated by the system have been resolved. "Notwithstanding the progress our teams have been making in commercializing this new system, the experience we delivered to our customers was below our standards," said CEO Kenneth R. Meyers. "Individual customers have experienced delays in activation and billing backlogs, which have created customer confusion. As a token of our appreciation for our customers' patience, we issued reward points to every account in the program. This almost $50 million investment, which will impact profitability in the fourth quarter, is our way of showing customers they can and should expect more from us."


Senator Asks Carriers to Explain Kill Switch Decision

Dec 31, 2013, 8:56 AM   by Eric M. Zeman

U.S. Senator Amy Klobuchar has written a letter to the CEOs of the country's five largest wireless network operators requesting that they do more to help curb cell phone theft. Klobuchar points out that nearly one-third of all robberies involves a cell phone, and stolen mobile devices take a $30 billion toll on consumers each year. Lawmakers in California and New York recently attempted to convince the carriers (AT&T, Sprint, T-Mobile, U.S. Cellular, and Verizon Wireless) to add kill switches to their devices. The tool would allow consumers whose devices are lost or stolen to permanently deactivate their phone. Lawmakers believe that this will help curb the illegal resale of cell phones and eventually reduce robberies. Samsung developed such a kill switch, but carriers shot the idea down over fears of lost insurance revenue. "Your five companies [serve] more than 90 percent of the nation's wireless subscribers," wrote Klobuchar. "With that market share comes an obligation to do all you can to utilize technologies available to protect consumers. While I understand your companies are continuing to work with law enforcement on the stolen cell phone database, it is clear that consumers want and deserve a comprehensive strategy to prevent mobile device thefts." Klobuchar asked the carriers to send her information about any offers made by handset makers to add kill switches, and why they didn't adopt them; information on whether or not the carriers have considered devices with features similar to Apple's activation lock; and details on how each company will include kill switches on future products at no cost to consumers. Klobuchar gave the carriers until January 9 to respond.


Verizon Closes Purchase of U.S. Cellular Assets

Dec 13, 2013, 8:01 PM   by Eric M. Zeman

Verizon Wireless today completed its planned acquisition of select assets from U.S. Cellular. Specifically, Verizon is snagging some of U.S. Cellular's spectrum, networking gear, and customers in the St. Louis, Mo., metropolitan area. The spectrum licenses cover approximately 110,000 POPs in an area greater than 1,700 square miles. U.S. Cellular customers in the affected region will receive a welcome letter from Verizon in the coming weeks. Verizon will continue to operate the assets as U.S. Cellular until Verizon completes its LTE build-out in the region, which is expected by mid-2014. Terms of the deal were not disclosed.


Facebook Now Auto-Plays Videos on iOS Devices

Dec 12, 2013, 8:18 AM   by Eric M. Zeman

Facebook pushed out an update to its iOS application that enables auto-play for videos embedded in newsfeed posts. The videos will play silently until the user taps the screen to turn on sound. The update is free.


FCC Moves Forward on 700MHz Interoperability

Oct 28, 2013, 2:54 PM   by Eric M. Zeman

The Federal Communications Commission today approved changes today that will eventually lead to interoperability in the Lower 700MHz spectrum band. The order addresses interference concerns by modifying the technical terms governing the power used in the D and E Blocks. Further, the FCC believes Channel 51 will not disturb B and C Block, and wants to modify AT&T's existing B and C Block licenses to account for changes proposed by AT&T earlier this year. The FCC said, "The terms of the voluntary agreement serve the public interest by encouraging efficient use of spectrum and enabling consumers to enjoy the benefits of greater competition. The standards developed by several wireless providers, along with the Competitive Carriers Association, will also give consumers more choice in using their devices with large and small carriers alike and will promote widespread deployment of mobile broadband services, especially in rural areas." AT&T and Verizon Wireless operated their LTE 4G networks in the 700MHz spectrum band, as do several smaller carriers. The smaller network operators petitioned the FCC to create these interoperability changes so that their devices will work on their own networks, as well as those of their competitors. AT&T responded by saying, "We are pleased to see the FCC moving swiftly to address these interference issues consistent with the negotiated solution. The action the Commission takes today, under continued leadership by Chairwoman Clyburn, is a critical step to achieving 700Mhz interoperability that will in turn foster industry investment and deployment in the 700MHz band to the benefit of U.S. wireless consumers."


Verizon to Snag More AWS Spectrum from U.S. Cellular

Oct 25, 2013, 11:50 AM   by Eric M. Zeman

Verizon Wireless hopes to purchase some B Block AWS spectrum from U.S. Cellular, according to paperwork filed with the Federal Communications Commission. Specifically, Verizon is eyeing 20MHz of AWS-1 spectrum in 53 counties in 14 Cellular Market Areas (CMAs) across parts of Illinois and Missouri near the St. Louis region. According to the FCC, if the transaction is approved, Verizon would own 62-117MHz of spectrum across these CMAs, 40MHz of which would be AWS-1. Verizon said it wants the spectrum to supplement its LTE network in the region. Verizon is using AWS spectrum (1700MHz) in addition to 700MHz for its 4G network. It has already begun deploying LTE in the AWS band in some markets. The companies did not place a dollar value on the transaction. The FCC has accepted the paperwork and will begin the review process.


AT&T, Sprint, Verizon, U.S. Cellular to Sell Galaxy S4 Mini

Oct 23, 2013, 8:29 AM   by Eric M. Zeman

Samsung today announced that the Galaxy S4 Mini will become available from the top U.S. network operators beginning in November. The GS4 Mini was first announced in May. AT&T, Sprint, U.S. Cellular, and Verizon Wireless have all agreed to sell the phone. The Mini swaps out the S4's 5-inch FHD display for a qHD 4.3-inch display; it drops the 13-megapixel camera down to 8 megapixels; and changes out the quad-core processor in favor of a 1.7GHz dual-core processor. The user-facing camera rates 1.9 megapixels and the Mini includes many of the same imaging features found in its larger stablemate. The Mini also carries over the GS4's multitude of apps, such as S Translator, S Health, WatchOn, Samsung Hub, and others. The Galaxy S4 Mini has 8GB of internal memory (5GB accessible by users), 1.5GB of RAM, and supports microSD cards up to 64GB. It includes GPS and GLONASS, Wi-Fi and Bluetooth 4.0, and an IR blaster for the remote control app. Availability and pricing will be carrier dependent.


U.S. Cellular Lands the iPhone 5s/5c November 8

Oct 18, 2013, 4:40 PM   by Eric M. Zeman

U.S. Cellular today announced that it will offer the Apple iPhone 5s and iPhone 5c beginning November 8. U.S. Cellular didn't announce pricing details. It is already for sale from most other U.S. carriers.

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U.S. Cellular Intros Shared Data Plans

Oct 14, 2013, 9:52 AM   by Eric M. Zeman

U.S. Cellular today announced new service plans that allow both consumer and business customers to share data between devices. U.S. Cellular's plans support up to 10 devices (25 for business customers), which can be made from a mix of basic phones, smartphones, tablets, and modems/hotspots. Smartphones have a monthly device connection charge of $40, basic phones cost $30, hotspots/modems cost $20, and tablets cost $10. Shared data packages start at 1GB for $50 per month and range up to 10GB for $100. All the plans include unlimited voice minutes and messaging. Data-only plans are available for tablets and hotspots/modems that start at $10 per month for 1GB of data. The same monthly device connection charges apply. U.S. Cellular still offers basic phone users its Talk and Text Only Plans, which include 450 minutes and unlimited messaging for $50. U.S. Cellular's new shared data plans are available beginning today.


U.S. Cellular Billing System Upgrade Remains Problematic

Oct 4, 2013, 6:59 AM   by Eric M. Zeman

U.S. Cellular has yet to properly rectify problems with its billing system that began earlier this year. In July, the company switched billing systems and immediately ran into trouble. Customers flooded the company with complaints. According to the Milwaukee-Wisconsin Journal Sentinel, the issues haven't been resolved and are leading to double billing, erroneous billing, and other problems for customers. U.S. Cellular's Facebook page is full of customers lashing out at the company's inability to properly process billing and payments. In a letter sent to customers, U.S. Cellular said, "We are working to resume normal billing. However, these billing delays may cause you to receive multiple bills in a shorter period of time over the next few months. We have changed your due dates to allow you additional time to pay. We also are working individually with customers to handle account-specific issues." The company indicated that the issues may not be resolved until November. The problem has prompted Wisconsin consumer protection officials to launch an investigation.


AT&T Caves On 700 Band Interoperability

Sep 10, 2013, 12:54 PM   by Rich Brome

AT&T today announced its commitment to supporting band 12 with its LTE network and devices in the 700 MHz range. The move will make it much easier for smaller carriers such as U.S. Cellular and Cricket to move forward with their LTE networks in the Lower 700 MHz band. AT&T has previously only supported band 17 and offered band 17 devices, which do not support the lower-frequency blocks of the 700 MHz band licensed by the smaller carriers. Band 12 is a superset of band 17, covering both the lower frequencies used by the smaller carriers and the higher frequencies used by AT&T. Manufacturers have tended to focus more effort toward phones for larger carriers such as AT&T (with band 17), leaving smaller carriers with few band 12 phones that work with their LTE networks. Now that AT&T has committed to offering band 12 devices, more devices should be available to the smaller carriers. AT&T previously objected to supporting band 12, citing interference concerns. The FCC has been re-examining the issue of 700 MHz band interoperability recently, putting pressure on AT&T.


Sony Intros Lens Accessories for Smartphones

Sep 4, 2013, 9:51 AM   by Eric M. Zeman   updated Sep 4, 2013, 10:03 AM

Sony today unveiled two lens accessories for smartphones that put a new spin on the idea of improving the on-board camera. The Sony QX100 and QX10 are attachable lenses and also serve as stand-alone cameras. Both lenses connect to smartphones (Android and iOS) via Wi-Fi and, along with a companion app, can be used instead of the smartphone's built-in camera. The companion app uses the phone's screen as a viewfinder and offers some simple controls over shooting mode, zoom, point of focus, and others. The lenses can be mounted on smartphones with the use of clips, as well as used on their own. Both use Sony's EXMOR sensors and can be paired easily with devices via NFC. The QX100 has a 20.1-megapixel camera and offers 3.6x optical zoom while the QX10 offers an 18.2-megapixel camera and 10x optical zoom. The QX100 and QX10 lens-style cameras will be available later this month for $499 and $249, respectively. The come in black and white.


Sprint to Shut Down Some U.S. Cellular Service in October

Aug 29, 2013, 9:19 AM   by Eric M. Zeman

Sprint today reminded U.S. Cellular customers located in the St. Louis metropolitan area that it will shut down existing U.S. Cellular service on October 31. Sprint acquired some spectrum and assets from U.S. Cellular earlier this year. The shutdown will affect the customers, leaving them without service. Sprint is urging those who've not already switched to Sprint's devices and services to do so as soon as possible. Sprint says U.S. Cellular customers can port their existing number to Sprint, but they have to buy new devices, as their old ones are not compatible with Sprint's network. Sprint began notifying the customers in June, and is offering them incentives to update their device and service to either Sprint or Boost Mobile. Sprint intends to use the former U.S. Cellular spectrum in the St. Louis region to supplement its own network.


Apple Not a Fan of FCC's 700MHz Interoperability Plan

Aug 23, 2013, 12:10 PM   by Eric M. Zeman

Apple has indicated that it opposes the Federal Communications Commission's mandate for interoperability in the 700MHz spectrum band. The FCC is weighing whether or not it should require all devices that use 700MHz spectrum to support all or most of the bands therein. AT&T and Verizon Wireless operate their LTE networks in Band Class 17 and Band Class 13, respectively, and Apple's iPhone works in both. The iPhone does not, however, support Band Class 12 in which smaller, regional operators, such as U.S. Cellular, operate. Smaller carriers have banded together and requested the interoperability measures, but the FCC has yet to act upon it. Apple's lawyers recently spoke to FCC representatives about the interoperability proceedings and called them unnecessary, problematic, and cost-inducing. AT&T also opposes the interoperability proposal. AT&T and others point to television channel 51 as the reason behind Band Class 17's creation in the first place, citing interference problems. A handful of interested parties met with the FCC to discuss the issue last month, but the FCC has not indicated when it may make a final ruling on the matter.


AT&T, Sprint, U.S. Cellular to Sell Samsung Galaxy Mega

Aug 19, 2013, 8:34 AM   by Eric M. Zeman   updated Aug 19, 2013, 10:03 AM

Samsung today announced that a handful of U.S. network operators will sell the Galaxy Mega 6.3. The Mega, which was announced earlier this year, features a 6.3-inch HD display, 1.7GHz dual-core processor, support for LTE and HSPA+, and 3200mAh battery. It also features an 8-megapixel main camera and a 1.9-megapixel user-facing camera; Wi-Fi, Bluetooth 4.0, GPS, GLONASS, NFC, and MHL; support for microSD cards up to 64GB; and 1.5GB of RAM. It runs Android 4.2.2 Jelly Bean with Samsung's TouchWiz software and applications. It will be sold in the U.S. by AT&T, Sprint, and U.S. Cellular. AT&T said the Mega 6.3 will be available beginning August 23 for $149.99 with a new contract or for $24 per month with AT&T Next. Sprint said the Mega 6.3 will be available "later this year," but did not provide pricing. U.S. Cellular has yet to announce pricing and availability.

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U.S. Cellular To Carry Moto X

Aug 1, 2013, 3:14 PM   by Rich Brome   updated Aug 1, 2013, 3:14 PM

U.S. Cellular has named itself as the fifth U.S. carrier to sell Motorola's new Moto X phone. Pre-orders start today, and it will be available "later this month" in white and black for $200 after instant rebate.


Isis to Launch this Year

Jul 30, 2013, 9:35 PM   by Eric M. Zeman

Isis, the mobile payment venture backed by AT&T, T-Mobile, and Verizon Wireless, will launch nationwide later this year. The service uses NFC and allows smartphone owners to make tap-and-go payments at participating retailers. The service has been undergoing trials in Austin and Salt Lake City since last year. It was due to launch earlier this year, but faced delays. According to Isis, 25 of the top 100 retailers are installing terminals compatible with the system. Many consumers already own smartphones with the necessary NFC components inside.


U.S. Cellular Payment System Upgrade Runs Into Trouble

Jul 29, 2013, 3:29 PM   by Eric M. Zeman

U.S. Cellular has encountered trouble with its customer billing system after performing a system upgrade late last week. "We experienced system issues last Friday and over the weekend that affected the ability to process some customer transactions," said a U.S. Cellular representative to Phone Scoop in an email. "This is leading to longer than normal wait times when calling customer service, as well as extended wait times at our retail locations. The billing system is currently available through our Customer Service channel, but some stores are experiencing intermittent issues. We are working to fix these issues as soon as possible and apologize for any inconvenience this has caused." U.S. Cellular's Facebook page is rife with customer complaints about the billing system errors. According to U.S. Cellular, the new billing system will improve its ability to service customers once the ongoing issues are resolved.

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U.S Cellular to Sell Samsung ATIV Odyssey

Jul 9, 2013, 9:23 AM   by Eric M. Zeman   updated Jul 9, 2013, 9:24 AM

U.S. Cellular today announced the pending availability of the Samsung ATIV Odyssey, its first Windows Phone 8 smartphone. The Odyssey, which is also sold by Verizon Wireless, is a compact WP8 device that has a 4-inch AMOLED display, 1.5GHz dual-core processor, 5-megapixel camera, and LTE 4G. It costs $49.99 after a $50 mail-in rebate with a new two-year contract. It will be in stores beginning Thursday, July 11.


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