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Apr 24, 2012, 11:40 AM

Slow 3G Internet Speed in P.R

I have been a Sprint customer for about 10 years now but as of recent the service in P.R has changed for the bad. Dropped calls, sms messages do not arrive & slowwwwww internet speed. When I call customer care they indicate there are no issues whatsoever. Anybody with some inside info will be apreciated
7 replies

Apr 28, 2012, 9:02 PM


My elderly mother depends on her direct connect to contact me (her only care-giver).

It is unreliable now in the Washington, D.C. area. When I called Sprint customer service, they didn't have much advice, other than to switch to another phone with a two-year agreement and slower (yes, his word) direct connect.

Who has the best direct connect in the cellular world? I need a phone with direct connect that my 80-year-old mother can easily use (we have the ic502 now). I may have to change carriers and phones.

Any thoughts?


PS: Here is my letter to Sprint CEO (so far, no response):

CEO Dan Hesse
Sprint Nextel Corp.
6200 Sprint Parkway
Overland Park, KS 66251

Dear Mr. Hesse,

My mother and I have been lo...
6 replies
a Girl

Dec 10, 2011, 8:08 PM


55 min to cover 1.5 pages of terms and conditions... Sad
2 replies

Apr 2, 2012, 8:07 AM

One X vs Galaxy Nexus.

Ok so assuming Sprint launches the G-Nex in the next few weeks as rumored,and assuming they announce their version of the One X in a couple days at the HTC press conference as rumored, which should I go with?

The pure Android goodness of the Galaxy, or the One X with it's better display and quad core processor??

I swore after my EVO 3D i was only going pure android from here on out. But the display and processor on the One X are soooo tempting, especially if i can make do til root is available.
4 replies
Android Ace

Oct 11, 2011, 11:39 AM

Anyone familiar with Budget Mobile/gov't phones?

Budget Mobile is an MVNO that purports to offer "free" cellphone service (via federal assistance) to low-income customers who are also on other Federal aid programs. Some of you may be familiar with it. It's a complete scam.

My complaint with this company (if it can be called that) is regarding their questionable customer service information. I work for a Sprint Preferred retailer. Several times a week, people visit our store who have been told to activate their Sprint-branded Budget Mobile devices at our location. Problem is, my associates and I are incapable of servicing these devices as we have no affiliation with Budget Mobile. It interferes with our business and causes us to look inept. The service representatives at Budget Mobile ar...
2 replies

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Apr 15, 2012, 8:11 AM

Nexus S 4g with Ice Cream Sandwich 4.04

I just upgraded my phone to the new Android version 4.04 and I am missing the "face unlock" feature on the security menu. Does anyone know what is going on? Its weird. I thought I had it earlier when I first did the upgrade by my phone ringers were not working right. So I just took out the battery and powered up again. Everything seemed to be working fine and now the "face unlock" feature is missing from the phone. any ideas/suggestions? thanks in advance!
2 replies

Mar 25, 2012, 9:04 PM

texting with Samsung Galaxy S2

When I send a text message to more than one contact, all the recipients see the other recipients. This wasn't the case before. What happened, and is there a setting to BCC all recipients? I can't find it.
1 replies

Feb 1, 2012, 6:32 PM

Sprint is the trailer park of the cell phone world.

Can sprint stock get any lower how pathetic $2.20/share what a joke of a nation wide wireless carrier
19 replies

Mar 20, 2012, 2:41 PM

Sprint LTE Question

Do you think plans will stay the same with the intro of LTE or will the plans be totally revamped/cost increased? Also do you believe unlimited data will continue on LTE?
1 replies

Mar 24, 2012, 7:37 AM

what you guys think...

...about Sprint bankruptcy issues when Iphone jumps to 4g LTE?

Mar 3, 2012, 1:17 AM


"At Sprint, we're always working to make your wireless experience as simple as possible. Starting with your February invoice, your monthly charges will be presented differently. From now on, we'll separate the primary line from the second line for all Family and Business Share plans. We hope this is a helpful change that makes your monthly bill even easier to understand.

And don't worry – your invoice amount is not changing, and you'll continue to receive the great Sprint service you've come to love. In fact, Sprint remains the value leader for individual and share plans and is the only national carrier to offer truly Unlimited data for all phones with no overages, data caps or throttling. All while on the Sprint network."

7 replies

Mar 22, 2012, 9:31 AM

Thinking of signing up ?

I currently have at&t. I have the unlimited data, but they keep throttling my data speeds. And it basically makes my phone useless. I'm thinking of signing up with Sprint. Can everyday users tell me how your data speeds are, and are u happy with the service. I checked my area, and I have full coverage. So if i could get some feedback that would be great. Please no trolls or Sprint bashers.

Thanks Smile
1 replies

Mar 13, 2012, 3:03 PM

A few, general MSL questions

I have a few questions about the MSL 6-digit code, related to using it to reset a phone.

Is a MSL permanent for a given phone?

Or does it change with each activation?

Does a phone need to be currently activated to be able to enter the MSL and reset it?

6 replies

Mar 6, 2012, 12:16 PM

EVO sim unlock

is there a way for this phone to have a sim subsidy unlock.. wanna use it to abroad with their local sim.

thanks in advance..
2 replies

Jan 15, 2012, 7:55 PM

I love Sprint!

I'm a new customer with sprint with an iphone 4s, and I love the unlimited service of Sprint. Goshhhh! They have unlimited texting, caling to mobile to mobile and unlimited internet access, I have no worries at all in data usage. Thanks Sprint Very Happy
12 replies

Jan 12, 2012, 1:51 PM

Sprint W2

Just curious, I stopped working for Sprint in early 2011, can anyone put me in touch with the HR department that can get me setup for the online W2 site?

2 replies

Oct 18, 2003, 1:50 PM

Best phone for what I need?

Hi, I have a Samsung A460 right now and it's not doing me any justice. Battery life is bad, and I get almost no reception in my basement, which is where I am in my house generally. Any suggestions for phones that have better battery life and grab a signal more effectively? Thanks and let me know.
8 replies

Feb 4, 2012, 2:31 PM


been really successful lately about having customers call in to account services and paying a small fee to get their upgrades moved up early months ahead

just sales fyi
3 replies

Jan 16, 2012, 11:36 PM

Is it worth the fees?

I've been thinking long and hard lately about switching to Sprint to get the iPhone 4S. I currently have US Cellular and the service is just fine. I've actually had Sprint in the past, but where I lived at the time the service was terrible. I stopped in at the local Sprint store earlier this week and found out a few things:

-If I switch, my activation fees will be waived because I'm a member of a credit union (Total of $108 saved (3 lines will be activated))

-I will receive a monthly discount of %17 off because of my current employer

-Sprint will 'Buy Back' my current US Cellular equipment (I'll get around $200 based on what the rep calculated)

Saving all of the fees mentioned above and getting a decent credit applied towards ...
14 replies

Jan 14, 2012, 5:18 PM

Asurion Question

I received a replacement (refurb) Palm Pre from Asurion about 3mo ago & the phone has begun to act up already (speaker has gone dead). Does Asurion warrant their refurb phones for a specific time, or does any protection/repair still come from the TEP program I still have with Sprint?

I plan to take my phone in to get looked at at the main Sprint store in the area, but I just wanted to be knowledgeable regarding Asurion.

4 replies
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