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jasperk2

Aug 30, 2014, 7:45 PM

Coverage Map Wrong

Sprint.com coverage map is not even close to being right... areas that say are covered by strong 4G has no 4G service for any sprint phone ... even voice service is not as the map shows not even close

Henry County, Indiana ... sprint map wrong

Zip Code 47356 & 47351 has NO 4G service

Has anyone els noticed this ?

And I know they cant guarantee service but the map is so off .....they are claiming they have service where they do not at all
1 reply
mmayer1

Aug 26, 2014, 12:31 PM

Phone Connect - Disconnect

We are having an issue with our phone connect. It seems to lose the dial tone. There is still signal. We have to unplug and disconnect the battery. When rebooting it has the dial tone again. The happens frequently when the device hasn't been used for a while.
gloopey1

Jul 21, 2014, 2:34 AM

Sprint - The Most Expensive Carrier

Once upon a time, Sprint customers had something no one else had: an inexpensive carrier with great coverage and the ability to negotiate even better deals with Customer Care.

Fast forward to 2014: no more sweet retention deals, no more fabulous plans, and no easy access to roaming-partner networks when inside a fringe area or metal building.

Unless you are able to convince nine other people to go in with you, your monthly bill will be the highest in the industry. Sprint has essentially forced its customers to work for better pricing with the Framily plans.

To add to all this, Sprint's new network was merely their Johnny-come-lately rollout of 4G. I had high hopes two years ago that my tri-band phone would enjoy the enhanced covera...
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8 replies
sp_5015

Oct 25, 2009, 3:32 PM

Random Sprint question about switching my phone number

I am looking to switch my phone number to a specific Sprint number that is not currently being used. I know its a number owned by sprint because I checked Telcodata.us, and I know its not in service because when I call the number, I get the message "the number or code you dialed is incorrect." I called customer service a few times to switch my number to that number but the rep tells me they cant change my number to a specific number because the system does it randomly. I know a sprint rep helped my friend (that also has sprint) and allowed him to pick the number he wanted. What department or phone number do I have to call to get this number I want?

Any thoughts or suggestions would be greatly appreciated.
9 replies
vercetti

Jan 21, 2014, 12:10 PM

LTE getting better where you are?

I just travelled from TN to FL last week. LTE was great everywhere. Slowest speed down I saw was 9.52mbps and fastest 23mbps. I average 16-20. I tested using G2 in the following locales.

Asheville, NC
Columbia SC
Savannah GA
Jacksonville FL

now I had LTE for about 80% of the trip. Parts of SC and mountains in NC didnt have LTE. I had 1 dropped call in the appalachian mountains. I was 9 miles off the shore in Jacksonville pulling 9mbps LTE. I ran tests between the locales and did 10+ mbps. Middle of nowhere SC rest stop was 20mbps......all locations were along I95 and I26 or within 20 miles of the interstate.
9 replies

AD       discussions continues below...

David VS. Goliath

Jan 5, 2014, 10:49 AM

Corporate Bullying by Sprint

I believe sometimes it is not hard to find out why a company is succeeding or failing amongst there peers in the industry. As most focus on coverage, customer care and providing the best handsets; there are other that focus on cookie cutter litigation schemes that focus on wiping out an entire third party.

It is our existence that allows for larger company's to thrive with our B to B work as well as our customer care that we provide. Providing a person to talk to and not an automated system in another country or different coast.

Sprint VS. The Middle Man Inc. and the other 174 cases will demonstrate that what is right or wrong is decided sometimes by the size of your bank account.

In order for our wireless industry to thrive, I be...
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4 replies
cellphonesaretools

Jan 2, 2014, 1:17 PM

"Sprint could bring back Nextel brand to lure business customers"

May be hype, but if it's true this is an unexpected twist of the knife that killed Nextel:

http://www.fiercewireless.com/story/report-sprint-co ... »
3 replies
Jayshmay

Sep 4, 2013, 5:33 PM

When is Softbank going to start making a difference with Sprint?

The CEO of Softbank said he wants to get Sprints LTE network on par with Verizon's. I saw that headline on Engadget by the way. Sooo,...is Softbank a company of action, or words? There shouldn't be any more hurdles or obstacles in the way of Softbank doing whatever they want with Sprint.
6 replies
kc2fya

Dec 6, 2013, 1:23 PM

Central NJ, 4G LTE?

I was told by a Boost sales person that Plainfield, NJ (Central NJ) has 4G LTE service in addition to the current Wi-Max. Are others in the Plainfield area experiencing the "4G" lite illuminate in Plainfield and surrounding areas? I check the coverage maps on Boost and Sprint and this is not reflected. Thanks.
1 reply
vercetti

Dec 6, 2013, 8:00 AM

BOOM Loving my LTE

in 37618 nailing 31.67Mbps down and 7.5Mbps up. Slowest I have gotten is 8Mbps. Be patient everyone will have this soon.
cellphonesaretools

Nov 20, 2013, 12:24 AM

Sprint customer service

Had to call Sprint customer service twice today, once for a billing issue, then for a minor account change. Both times I was on hold for less than 30 seconds, both CS agents were pleasant, helpful & efficient and they took care of both issues quickly. Superb service today, kudos to Sprint.
DanielGrady

Nov 16, 2013, 3:51 PM

phone activation

Do you all do an online phone activation.
cellphonesaretools

Nov 7, 2013, 1:39 AM

SDC prioritization (interrupt level)

It seems to me that one of the problems with Sprint Direct Connect ("SDC") is that it is not given the highest interrupt priority on the handsets. I'm not stating this as fact, I'm thinking out loud while trying to figure out why SDC works very well some of the time and is horribly unreliable other times.

What we have noticed is that any time our Kyocera Torques went to standby mode without first pressing the Home button, PTT calls can't reliably get through. If the last thing one of us did was read a text message, then set the phone aside and let it go to standby mode with the text application still "open", even when both phones have decent 3G signal, we consistently get the "user unavailable" #310 or #320 error messages, and PTT refuses...
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LuckySprinter

Oct 21, 2013, 9:39 PM

phone calls from 865-6696 may install NSA surveillance code on your iPhone

http://www.naturalnews.com/042598_Sprint_iPhone_4_86 ... »


Warning to all Sprint mobile users: mysterious phone calls from 865-6696 may install NSA surveillance code on your iPhone



Can anyone confirm this? Have you or anyone you know received such calls?
Phonetag

Oct 3, 2013, 6:05 PM

Frustrated with Sprint in Montclair

Been having sooo many problems using apps on the Sprint cellular network in the Montclair area.

When I'm out of my wifi home & try to connect to Google Maps, Shazam, or any other app, I get the message "Could not activate cellular data network"

Upon my most recent trip to the Sprint Store this afternoon I finally found out they are upgrading towers & the work is expected to continue until 2014!

I am on a family plan, 6 mos. into a 2 yr contract... I have few options, thus this post.

Is anyone else out there in the greater Montclair area having similar problems? Perhaps we can have an impact together.
2 replies
linkfeeney

Oct 16, 2013, 12:13 PM

spring service sucks in NJ?

i need unlimited data for my wife
ATT is killing with this package data crap!
do they suck in central jersey???
anyone??
cellphonesaretools

Oct 2, 2013, 12:15 AM
edited

Multiple networks

So up until June 30, Sprint had it's 3G for normal voice and so-so data, plus iDEN handling normal voice and the fastest, most reliable PTT on the planet. Today, Sprint has 3G for normal voice, still so-so data, so-so PTT, and it's new LTE network for fast data. Three networks total, counting WiMax.

The irony is how, just a few months, ago people were constantly proclaiming that it was just not economical to field two networks of fundamentally different technologies, and for that reason alone Nextel should be shut down as quickly as possible. Yet now that Sprint again has two networks (CDMA + LTE, or three if you want to include WiMax), no one is saying it's a bad idea to have multiple network technologies. Similarly, not a soul complains...
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6 replies
gloopey1

Oct 8, 2013, 7:03 PM

800 ESMR Map

Does anyone know if a coverage map exists that displays the 800 ESMR voice and 1X coverage? I cannot find anything on Sprint.com's map.
gloopey1

Aug 18, 2013, 11:32 PM

It's official: Verizon is being run by former idiots in Charge of Sprint

I know this because of their latest commercial that talks about how bad Sprint's network is. What s--t for brains numbskull came up with this? Has Verizon forgotten this is 2013 and most people know that both companies roam off each other?
9 replies
stljsl314

Oct 2, 2013, 10:00 PM

does St. Louis metro have 4G LTE yet?

if they do not...when do they plan on getting it?
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