User: 60660
These are the most recent forum messages posted by 60660:
Re: New Process for Agents when they call customer service
From what I understand, this new rule was most likely started due to past situations. I have heard of different occasions when agents reps were calling in for customers that were not present in the store. Now I know from experience that sometimes the reps have the customer's consent and the customer may not be there because of something simple like they had to step out of the store for a moment.(I mean, sometimes the hold times can be ...
Re: how much can a uscc rep make???
Yes, US Cellular pays very, very well. Especially if you are in sales. The commission opportunities are great. Plus their benefits are completely awesome and its a lot of fun. I would definitely apply if I were you!
Re: Forget the V323. The E815 is better.......
How do all of you get the internet service and TV to work on non uscc phones? Give me some tips so I can join the fun! :)
Re: Any New Speed Talk Phones on the Way
Nice, however, I have not heard of this phone entering any of its final testing, so it probably won't be out in January like an earlier poster stated.
Re: OMG
Yes, the Motorola V323 should be in the middle or near the end of its Friendly User Testing, which means most likely, it will shipped to the stores within the next couple of weeks. :wink:
Re: employment
wow, that sounds great. I figured the HIP would be one of the busy spots. Well, I am updating my resume now and will be sending it out asap. I will apply everywhere I can and see where it takes me. So if you can say, what kind of benefits does T Mobile offer? For example, vacation days, insurance, etc, And by the way, thank you so much for this info. You have been a great help to me. ...
Re: Best way to cash in on signal insurance?
yea, that's when you either get lucky or they screw you by sending some older, ugly model.
I had a customer who had one of their phones replaced with an Auidovox 9500. She had an LG 4400 before.
Re: Blackberry
Yea, its about $10/mo higher than it should be if they want it to be competitive. T Mobile's is $20 cheaper a month, but it doesn't include all of the same stuff in the package. But not $20s worth. I'm not too sure how much VZW charges for BB use, but I've heard its kind of pricey.
Re: Best way to cash in on signal insurance?
hmmm. now thats very strange. :? But good for her I guess! :D
Re: Blackberry
Yes, without a service plan, its $44.95/mo. :D
Re: employment
Apply at every location? I never though of doing it that way, but that's a great idea. I am in the Chicago market too, and I am really looking to get in at a fast paced store. I am a very agressive seller and a hard worker. I want to work somewhere that makes money! (of course lol)
So how long was the hiring process for you? And I don't want to ask you directly how much you ...
EMPLOYMENT OPPORTUNITIES??
I was just wondering if anyone can give me some honest feedback on how difficult it is to get a job as a T Mobile sales rep. Can you also give me an approximate starting salary. I have between 1-2 years experience if that helps.
I am interested in possibly working for T Mobile. I have heard good things about the way they treat employees, such as pay, benefits, and hours. Any insight would be appreciated! Thanks. :)
Re: Excellence Guarantee? New Phone Pledge?
Yes, you can get a new phone at any time, but if its before 18 or 20 months (depends on market.), you will have to pay full retail price for the phone you want. You can also purchase a used phone which is usually 50% off of the retail price.
At the 18/20 month point, you can renew your contract and get the phone at the subsidized pricing.
You can now renew your contract at any point in time ...
Re: Best way to cash in on signal insurance?
There is no way to get a different phone from Signal. There is nothing you can do to get a Nokia 6255i from them unless you already had one. Signal Insurance is exactly that...insurance!! :) They cover only the phone you have currently. The only time you may possible get a different model phone, is if the model you have is discontinued and they no longer have any in stock at their warehouse. Then, they still do ...
The 6255i is already out, why the complaints?
The Nokia 6255i is already in some stores. I'm not sure if its only agent locations or what, but we already got them in. Some yesterday, some today.
The must only be corporate that has to wait until next week. That's weird.
But for those of you that just can't wait, it already out!!! :D Plus, its also available on uscc's website is most markets.
Re: nokia 6255i
That's not true about the Nokia failing testing. It PASSED all uscc testing last week. So look for it sooner than later. You don't have to believe me, but I really don't care. Just know that it did not fail testing. :D
Re: 6255i Face plate color
No, the 6255i for Uscc will be the silver one with the bottom half of the front cover in navy blue. It looks nice. I have seen it several times. And they are about ready to go. Only a few more weeks to wait...trust me.
Re: Gretagun...
Thanks I will try this when I get home! :D
Re: when
What were the problems with the 8410? I hardly ever had a customer complain about that phone. The 6100 itself didnt get recalled for defects, it was the EE service, not the phone. And as far as the 5550 goes, that was for the most part a pretty solid phone, the situation where a batch got recalled wasn't until more than a year after the phone had been out. To me those phones you named are not at all ...
Actually...
Those phones on the rebate are phones soon to come out for USCC in the next few months. That's why they are on there. USCC is launching their own PTT service in the summer, that's the reason for the PTT Kyocera. Trust me, USCC is not for sale anytime in the near future. Believe it when everyone tells you! :)
Re: HELP!!
the time will probably change if you power the phone off and then back on. The speaker phone you can use by holding down the "ok" button while in a call and then pressing the left smart key for "yes".
Re: Agent or Corporate Store?
Yea, I don't see why they don't give us access to CARES either. It would save the customers, the agents, prc, customer service, and in some cases, the retail stores, a lot of hassle and extra time that wouldn't be necessary if we could do more things ourselves. :roll:
Re: Agent or Corporate Store?
I guess there are ups and downs to both. I work for an agent and I feel that I'm not as rushed as I probably would be at a corporate store because its not usually as busy on a consistent basis. But I would like to try working for a corporate store for the benefit for the customer and I. :D I'm sure there are more benefits and more pay than an agent, even though I think ...
Re: End of Contract/# Porting Question
If you port your number before your contract is offically up, they will automatically charge the cancellation fee, because once your port your # you have cancelled with Sprint. So you should get a temporary # in the meantime and ask them if they could port your number in later to replace the temporary. But ask first, because I'm not sure if Sprint will do that.
Gretagun...
Can you tell me exactly how to do this stuff in razorlame? (saw you posted this option on howard forums) I downloaded the program, but I cannot figure out how to use it. Can you please tell me the steps you used to convert the mp3s and then send them to your phone :o Also, did you send it to your phone like a picture message or did you set up the email with USCC that you have ...
Re: Speakphone on V810
Wow...I don't know what USCC reps would say something stupid like that. As soon as we got our V810s a while back and figured out that the manual was incorrect, we just figured that Motorola changed it from whatever the original version was. Then we figured it out on our own and passed it on. Whoever would even suggest a customer to pay for speakerphone use is ridiculous.! :roll: But yes...the speakerphone on the v810 is definitelt ...
Re: Does anybody ever post about Metro??
Guess not...where is Merto PCS anyway?? How many markets do they have? It must be small. I never hear about them at all in any forums. :roll:
Re: New Phones
You must work fro USCC! Did you just get the rebate forms? :D
Re: USCC Controlling States!!!
OMG... :roll: I don't think it was even that serious!!
All Black RAZR, new LG, new Samsung in UK...
http://www.t-mobile-campaign.com/futurephones /
Looks Like TMobile In the UK is getting it!!
Its on its way along with the all black RAZR...
http://www.t-mobile-campaign.com/f uturephones/
Re: Motorola v810 for verizon???
Actually the Moto v810 has been discontinued by Motorola, :( so no it will not be coming out for verizon or any other carrier. Nothing wrong with the phone, its just that its been out a long time already in other countries.
Re: NWeb
yes that is true. nWeb is officially up and running on the v810. :)
Agent or Corporate Store?
For all of you that somehow work for USCC whether its directly or indirectly through an agent, how do you like it? Agents, would you rather work for a corporate store? Why? And vice versa, if you work for a retail store, would you guys rather try out the agent side of things? Why? I'm just curious to know. Maybe it will stir up some interesting conversation. :D
Re: Where ya all from?
Wow so I guess quite a few people in here work for the same agent. Thats pretty cool. Is this a larger dealer than most?
Re: The Signal Insurance
I agree, Signal Insurance can be a difficult company to work with sometimes, but I guess we have to look at things from their point of view too. They probably deal with a lot of fraud, ridiculous situations, crazy people, etc. Now, that doesn't give them the right to penalize everyone else for it, but maybe that's why you get reps that are hard to deal with. :roll:
Re: Any chance the Motorola Razr will be released by May
https://www.phonescoop.com/carriers/forum.php ?fm=m&ff=5&fi=196717
Actually, the RAZR has already been offered for T Mobile Germany for a while now. So I think you're wrong. Whenever the 90 days is up, any other GSM carrier can grab it.
Re: Where ya all from?
I'm from chicago....hence the name ...zip 60660 :)
Re: Speed Dial to US Cellular Voice Mail
your phone is not programmed correctly. Take it to a store and they will do it for you. It only takes a minute. I have seen this happen a few times. Your voicemail will work after that.
Re: 6100
In Chicago, some stores also have had them for a few days already! :)
(older messages not shown)
