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Feb 6, 2019, 10:46 AM


NOW THEY OFFER 12 GB HOTSPOT TO STRANGERS (NEW LINES) BUT NOT NOT TO EXISTING CUSTOMERS. Well if nothing changes SOON i will take my family plan and my free phones and go to another carrier (and get more free phones).

Well, Metro, you win on your STINGY customer bait plan. But, the CHURN is your own fault. Ask youself why would anyone Leave metro. Well here is one answer.
1 reply

Jul 11, 2010, 1:36 PM

Extending Ring Time

Hey everyone. Does anyone know how to extend the ring time before the phone sends the caller to voicemail? I have an Lg Imprint for Metro Pcs. Thanks for any help!
5 replies

Aug 11, 2008, 11:34 AM

Any MetroPCS questions please ask.

I have been reading alot of reviews about Metro PCS and have been seeing people given wrong information about the company and the products so I am here to help you with all of your Metro PCS questions and concerns. I am an employee of Metro PCS's Corporate store so please feel free to ask.

Please only legitimate questions.

MetroHelper@hotmail.com 🙂
57 replies

Nov 25, 2017, 9:18 AM

Y'all Suck

Metro pcs is the worst place to go. I have had nothing but trouble with my phone and service. Today i accidentally busted the screen and even tho i have been paying insurance every month, I was told that in order to replace my phone i have to pay out of pocket to get it replaced. I can get a phone cheaper than what i would have to pay to get this one fixed. They are out of their minds and i will be reporting this to the BBB.

Nov 9, 2016, 3:11 PM

customer service texts

I just paid my bill and received my confirmation text. 2 hours later I received a text from customer service saying that my payment has been reversed from my account. what does that mean?

Sep 9, 2016, 11:23 AM

new pcs smartphones--

Hello I have used regular cells only so far--i want to switch to basic smartphone for needed apps--- I hate mail in rebates--as it can be a pain--there appears now ability to do this online--so please rate the basic smartphones under $100 --also I would hope for long time customers--a exchange of cells is possible as new customers are getting a new smartphone for free. Thank you!!!

Aug 20, 2016, 1:34 PM

Kyocera hydro wave

My ex girlfriend locked my phone with the device manager and I don't know the password/code. Ive tried the hard reset but that didn't unlock it. Is there a way that I can tether it to my laptop and get in to it

Jul 14, 2016, 1:47 AM

Warning my phone about to be seized

I was looking at posts in a closed group on Facebook, Dork Side Book Club.

Big beautiful photo supposedly of huge bookstore in Buenos Aires. Supposedly posted by web site twistedsifter.com.

Right after I clicked through the story (it also coincided with the 15% power left warning), I got a message over my phone screen saying I had picked up a virus or something from "adult" sites I visited. I don't remember visiting any.

It threatened to take over my phone. I had heard of this on TV. I panicked until my husband came in and said to power down the phone and remove the battery for a few minutes. Did that and the phone seems to be working.

What do you think? What should I do?
1 reply

Jun 27, 2016, 4:23 PM

Weak Signal

Hi! I'm using MetroPCS, but the moment I enter the home, it says "no service". Can anyone care to tell me how to make my cell phone work inside my home?

Jun 18, 2016, 12:40 PM



I purchased a Samsung Galaxy Core Prime about 1 month ago, and letting my children play games on my phone some how a screen lock was created and I was locked out of my phone. With instructions from a Metro PCS agent I was told to factory reset my phone. Now that my phone has been reset, I am unable to use it! The first screen it comes to allows me to select English as my language. I then have to connect to a WiFi network which i have done so on several different networks several different times. After connecting to Wifi there is an EULA message that I have to agree to. Once I agreed, im being asked to log into my GMail account that was linked to the device. Once i signed in, it goes right back to the EULA message. T...

Jun 12, 2016, 8:22 AM

phone calls

How come when I call people an they answer on their other end. When they answer their phone still rings after they answer ????

Apr 11, 2016, 10:47 PM

Kyocera hydro Wave Carrier

I have a 32Gb SD memory card
and the internal storage memory keep saying full and I am tired of rebooting my phone and I keep trying to put memory onto my 32 gb sd memory card and all of it won't go on the SD card not only that it won't delete everything off the internal memory I hate this phone I've really tried to do it manually and had a problem trying to move everything to the SD card and everything won't go on it only 2% out of 32gb is on the SD card on the internal memory keep saying it is full all of the deleting and the memory is still full someone please help me in this manner now if I have a 32 GB SD card and I tried to move clash of queen out of the phone memory onto the SD card memory and it won't move to the SD card and the S...

Nov 11, 2015, 4:30 PM

Metro PCS in Orlando

How is MetroPCS in Orlando / Disney World? Anyone with any recent visits?
1 reply

Nov 5, 2015, 3:03 PM

Metro lg g stylo

I just bought the lg g stylo from metro and i got the 5.1 update but now i cant make changes to my messaging app...do anyone have this phone and if so does it give and update to change your messaging background and bubble notifications

Sep 8, 2015, 10:13 AM

MetroPCS Roaming Data?

I just joined MetroPCS yesterday, and I was told that I would get 2G on Partnet networks. Texting works in roaming just fine, I have not tried to talk yet, but it must work since texting works.

However, I have absolutely no data when I am roaming. I have data roaming switched on, Is there anything I need to do to activate this roaming data?

I live in coverage of MetroPCS service, but occasionally leave town where there is not MetroPCS coverage.

Jul 23, 2015, 7:45 PM


Im calling a metro pcs number and it just rings once and says "the person you called can not accept calls right now, we are sorry for any inconvenience this may cause you." Does this mean i was blocked?

Nov 16, 2010, 10:59 AM

MetroPCS now lets YOU Activate and swap phones on line.

Activate and swap phones on line

http://www.metropcs.com/activate »

Don't think they have all the bugs worked out yet, though.
3 replies

Mar 26, 2015, 1:09 AM

Text messages

I have metro pcs if i changed my number & someone texts the old number will they get a message back saying it's no longer in service

Mar 10, 2015, 9:01 PM

huwai valiant contact icon

Today I noticed behind concact/people icon there is a multy color square behind it off to right.I just noticed it.Also now my text mesages are showing up in 2's @ 3's.Any ideas?

Aug 14, 2014, 2:30 AM

switching lines

My friend has me on their line but they are always lays paying Bill even though my part is always on time, can I remove my phone from their account and have my own?
1 reply
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