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Extending Ring Time


Jul 11, 2010, 1:36 PM
Hey everyone. Does anyone know how to extend the ring time before the phone sends the caller to voicemail? I have an Lg Imprint for Metro Pcs. Thanks for any help!

Jul 26, 2010, 10:31 AM
that would be a question for the tech team, its a matter of seconds when the call is connected to when the VM picks up...

Dec 6, 2010, 11:26 AM
This happens will ALL MetroPcs phones for some reason.
I had a tech try hands on to do everything. It's only with incoming calls for some reason.
Rings once or not at all and either drops the call or straight to voice mail.
Master reset, master clear, re-programming the phone did not work and when the tech got frustrated, they offered to have me wait until a replacement phone could be shipped ($10) or get a replacement at the store ($30).
It is not the phone. Tech team has not a clue either.

Dec 7, 2010, 4:46 PM
This is a problem on more than just LG.
Samsung and Motorola models have the same issue.
I did everything they told me to do and nothing worked.
Brought it to one of their stores that flash phones, still no resolution.
Their solution is to pay to get another phone.
It is not the phones.
It is a carrier setting they need to check for incoming ring time before VM.
To any Metro tech that reads this thread, if and when you figure out a resolution, please let us know.

Dec 18, 2010, 3:45 PM
Appears to be from numbers that were ported in from other carriers.
Don't know why but that is the issue.
Either a switch, LATA, or OCN issue causing compatibility problems.

Jul 12, 2018, 5:41 PM

I spent TWO HOURS talking with THREE AGENTS from MetroPCS.

Each tried to help, and each failed.

There is no way to change this.
For me, it rings way too long before going to voice mail, and I'm losing customers. Therefore I've decided to switch service providers.

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