TracFone has agreed to pay customers $40 million to reimburse them for what the FTC labeled as deceptive advertising. From 2009 to 2013, TracFone advertised "unlimited data" plans for $45 per month. Despite the promise of unlimited monthly data, TracFone throttled customers who surpassed 3GB of data and cut off entirely some customers who surpassed 5GB of data. "The issue here is simple: when you promise consumers 'unlimited,' that means unlimited," said Jessica Rich, director of the FTC's Bureau of Consumer Protection. TracFone began to disclose the data limits and throttling policies in 2013, but the FTC said, "In many cases, the disclosures were in very small print or on the back of packages or cards where consumers were likely to miss them." Millions of customers were throttled, according to the FTC. TracFone will refund an unknown number of customers $40 million and more clearly spell out its network management policies.
Alcatel revealed two new Android smartphones headed to Tracfone later this year, the Pop Mega and the Pop Star. Here are a few thoughts on these low-cost cell phones.
AT&T plans to sell off its entire remaining stake in America Movil to Carlos Slim for about $5.6 billion. AT&T holds 8.3% of America Movil stock, but garners 24% of the company's voting rights. Carlos Slim's holding company, Inmobiliaria Carso, will pay AT&T $4.57 billion when the deal closes, followed by an addition $1 billion 60 days after closing. AT&T sold about half its stake in America Movil last June and already removed its designees from American Movil's board of directors. AT&T tipped the divestiture when it announced plans to acquire DirecTV earlier this year. AT&T hopes the sell off will improve its chances of gaining regulatory approval for its DirecTV acquisition. America Movil owns and operates TracFone wireless, the largest MVNO operating in the U.S. with 25 million customers.
The Federal Communications Commission is levying fines against a handful of network operators that it says violated rules governing the Lifeline program. According to the FCC, Assist Wireless, Easy Wireless, Icon Telecom, TracFone, and UTPhone all allowed some consumers to obtain more than a single Lifeline subscription. Consumers are allowed only one line, and the FCC believes the carriers in question knew, or should have known, that the duplicate lines were being given to ineligible people. The Lifeline program provides free phones and service to low-income Americans. The FCC is taking the action in order to reduce waste. The five carriers are being fined a total of $14.4 million, with the damages ranging between $1.23 million and $4.8 million per carrier. TracFone responded to the FCC's punishment, claiming that fewer than 850 of its customers were involved, who totaled only $8,000 in duplicate billing. "With almost 4 million Lifeline customers, obviously this is a very small percent. We do not believe that our conduct violated any rules or that the proposed FCC action is warranted."
TracFone today provided some clarity on its data throttling policies for its StraighTalk and Net10 brands. According to TracFone, both its $45 and $60 unlimited plans for StraightTalk include 2.5GB of high-speed data. Customers who surpass the 2.5GB soft cap during a 30-day billing cycle will see their data reduced to 2G speeds for the remainder of the billing cycle. High-speed data will be restored when the customer re-ups for another 30 days. Similar limits apply to TracFone's $50 and $65 Net10 plans. TracFone was recently sued by consumers in California over falsely advertising StraightTalk's service as "unlimited" without defining the 2.5GB soft cap for throttling. TracFone is an MVNO owned by America Movil, and uses the networks of AT&T, Sprint, T-Mobile, and Verizon Wireless. The StraighTalk brand is sold at Walmart stores.
Huawei today announced that the W1, its first Windows Phone 8 smartphone, will be available at Walmart stores in the U.S. beginning later this month. The W1 is known as the Ascend W1 in other markets. It features a 4-inch LCD screen with 800 x 480 pixels, a dual-core 1.2GHz Snapdragon processor, a 5-megapixel camera with 720p video capture, 1.7GB of internal storage, and support for microSD cards up to 32GB. Huawei did not say which carrier will provide service for the W1, but Walmart sells TracFone devices, and the W1 is compatible with TracFone's network. Pricing was not provided, nor was the exact release date.
Samsung recently revealed details about the S275G, a simple flip phone for TracFone. The S275 has two displays; the main display measures 1.75 inches and has 128 x 180 pixels, while the external display measures 1 inch and has 96 x 96 pixels. The S275G also includes a 1.3-megapixel camera with video capture and a dedicated camera button, basic music/video players, a WAP browser, and Bluetooth. TracFone has yet to add the Samsung S275G to its online store, so pricing and availability are not yet known.
LG and TracFone today revealed the Optimus Zip, a new sideways slider that includes Android 2.3 Gingerbread and a full QWERTY keyboard. The Optimus Zip (also branded as the LG Enlighten / Optimus Slider) offers a 3.2-inch touch display with 320 x 480 pixels. Other features include a 3.2-megapixel camera with video capture, and 802.11b/g/n Wi-Fi, Bluetooth 3.0+EDR, and CDMA-EVDO 3G. The Optimus Zip is powered by an 800MHz processor, and supports microSD cards up to 32GB. TracFone has not yet announced pricing or availability for the Optimus Zip.
Tracfone Wireless, Inc. today announced that it has completed its previously-announced acquisition of Simple Mobile. Simple Mobile provides no-contract, SIM-only service on T-Mobile's GSM/HSPA+ network. Tracfone already offers SIM-only options under its Straight Talk and Net10 brands. Tracfone is a subsidiary of America Movil S.A.B. de C.V.
Samsung today revealed the S125G, an entry-level bar-style phone for prepaid provider TracFone. The S125G has a 1.52-inch display and focuses on simple voice features. It includes a speakerphone and a large numeric dialpad. Pricing and availability of the S125G have not been disclosed.
Samsung today revealed the S425G for TracFone, a sideways slider that includes a full QWERTY keyboard in addition to a standard numerical keypad. The S425G offers a 2.4-inch display with 240 x 320 pixels and runs a Java-based operating system. Facebook, Twitter, and instant messaging applications are installed for keeping in touch. Other features of the S425G include a 2-megapixel camera with video capture, Bluetooth, speakerphone, music and video players, and support for microSD cards up to 32GB. Pricing and availability have yet to be announced.
Prepaid MVNO TracFone today announced an agreement to acquire SIM-only prepaid MVNO Simple Mobile. Simple Mobile operates a SIM-card-only service where customers bring their own GSM phones. Simple uses T-Mobile USA's network. TracFone is also an MVNO, using a mix of other national carrier's networks. TracFone is owned by America Movil, which has operations across the Americas. The deal is expected to close in the second quarter. The purchase price and other terms were not disclosed.
Samsung recently published information about the SCH-R375c, a mono-block QWERTY phone that is intended for TracFone's network. According to Samsung, the r375 is based on a Java operating system and includes a full keyboard for messaging, a 1.3 megapixel camera, and stereo Bluetooth. TracFone has yet to list this device, and pricing has not been disclosed.
Samsung recently published information about the T404, a sideways slider feature phone that has a full QWERTY keyboard for messaging. The T404 features a 2.2-inch display with 240 x 320 pixels, a 2-megapixel camera with video capture, 40MB of internal storage, and support for microSD cards up to 16GB. Other features include Bluetooth, speakerphone, messaging software, and vibrate alerts. The T404 is sold by TracFone for $59.99.
Straight Talk recently added the LG Optimus Q to its lineup, the pre-paid carrier's second Android smartphone. The Optimus Q will cost $179.99 and require a $45 monthly plan. Straight Talk is operated by TracFone, and its Android devies run on Sprint's network.
Samsung today published details about a new flip phone for TracFone. The T245G is an entry-level clamshall that has a basic feature set. It includes dual displays, a camera, and messaging functions. The T245G is not yet listed for sale on TracFone's web site.
Sprint has confirmed that the Android devices sold by TracFone through its Straight Talk service will run on the Sprint network, rather than the networks of AT&T, T-Mobile USA, and Verizon Wireless. TracFone already has wholesale relationships with AT&T, T-Mobile, and Verizon, but Sprint appears to have scored an exclusive with respect to Android-based smartphones. The first such device is the recently announced Samsung Precedent, which sells for $149.99. TracFone's Straight Talk brand is sold through Wal-Mart stores, though it is owned by America Movil.
Samsung has published details about a phone called the SGH-T528g. This bar-style touch phone has a 3-inch display and runs Samsung's TouchWiz 2.0 user interface. According to both Samsung and documents recently spotted on the Federal Communications Commission web site, it supports 850/1900MHz GSM/EDGE/WCDMA, Bluetooth, and Wi-Fi. The T528 also sports a 2 megapixel camera with video capture and a full array of messaging and web-based applications. The device is sold by Tracfone.