FTC Nails TracFone for $40M Over False Advertising
Jan 28, 2015, 12:35 PM by Eric M. Zeman
TracFone has agreed to pay customers $40 million to reimburse them for what the FTC labeled as deceptive advertising. From 2009 to 2013, TracFone advertised "unlimited data" plans for $45 per month. Despite the promise of unlimited monthly data, TracFone throttled customers who surpassed 3GB of data and cut off entirely some customers who surpassed 5GB of data. "The issue here is simple: when you promise consumers 'unlimited,' that means unlimited," said Jessica Rich, director of the FTC's Bureau of Consumer Protection. TracFone began to disclose the data limits and throttling policies in 2013, but the FTC said, "In many cases, the disclosures were in very small print or on the back of packages or cards where consumers were likely to miss them." Millions of customers were throttled, according to the FTC. TracFone will refund an unknown number of customers $40 million and more clearly spell out its network management policies.
Feb 9, 2022
Samsung today announced its lineup of flagship phones for 2022: the Galaxy S22 series. The top-end S22 Ultra sees the biggest changes as it essentially absorbs Samsung's Note series with an integrated S Pen stylus and a more Note-like shape and design, instead of the Contour Cut design of the other models.
Aug 17, 2020
Verizon has tweaked its unlimited plans to include more value at the same prices. The Just Kids plan now includes unlimited 4G data instead of a set 5GB.
Nov 18, 2020
Google today launched a major revamp of its Google Pay app with a new interface and several major new features. Instead of a stack of cards and list of transactions, the new interface centers around the people and businesses you exchange money with, with a conversation-style interface for each person, group, and business.
Aug 12, 2019
US Cellular launched new unlimited plans today. The plans are, on average, $10/month cheaper, but shift several features that were previously included in the basic plan into the $10/month Unlimited Plus add-on plan.
Throttled is still unlimited
Carriers should be allowed to throttle if they feel they need to in order to keep enough bandwidth open for all their customers. The cable companies do this.
This throttling shouldn't be a surprise if people actually read their service agreements.
Are they not getting unlimited data? just a little slower?
Why is it TracFone's fault people don't read?
the about the ine print i have a problem with because everyon...
unÂ·limÂ·itÂ·ed adjective \-Ëˆli-mÉ™-tÉ™d\
: without any limits or restrictions
: not limited in number or amount
So that means that any company at all that advertises unlimite...
Are they going to fine Everybody?
Much like Premium Text message scams, they are years late to the party, but it all seems more like cash grab by the .gov, seeing how the people that were impacted get so little.
So if they are gonna fine one, they should fine them all.
Like the Premium SMS scam, did they ever hit Verizon with that fine yet or did their lobbyists grease that wheel enough to get a pass?