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Re: Just ordered my VZW Curve!
... a good note they said that the may 9th date is definite. ...
Note in Billing System.
Came across this gem today:
830xxxxxxx
Stephen xxxxxxx
cci bc when he is making calls there is static. Edu of outage in his area. He thinks there is static because he has "Schwetty Hands". Edu cust it is unlikely his sweaty hands are causing this, but to give it 24 hours and if he is still experiencing degraded service call us back from another line.
Re: AT&T customer service--a good story!
So, it seems the squeaky wheel doesnt always get fixed. That sucks. I'm going to try anyway.
On a related note--I had a similar situation almost occur late yesterday. Except this time, the customer service rep called the store before sending the customer here. He asked if we were COR or indirect. He also asked about the next nearest store. I thanked him for calling ahead, and identified the nearest COR store for him to tell the customer. Kudos to that rep for taking two minutes to call ahead, and save that customer (and me!) a load of grief.
Re: Note in Billing System.
I think we've all had to make judgement call whether or not to use the quotations in certain notes.
I know I have.
"Customer said he needed credit because he uses a 'vhealchair'."
Re: AT&T customer service--a good story!
UOQuack said:
So, it seems the squeaky wheel doesnt always get fixed. That sucks. I'm going to try anyway.
On a related note--I had a similar situation almost occur late yesterday. Except this time, the customer service rep called the store before sending the customer here. He asked if we were COR or indirect. He also asked about the next nearest store. I thanked him for calling ahead, and identified the nearest COR store for him to tell the customer. Kudos to that rep for taking two minutes to call ahead, and save that customer (and me!) a load of grief.
Speaking as an AT&T rep, you're doing the right thing. It's as easy as falling off a log to tell which stores are COR and which aren't, and CSP is pretty damned clear on the whole return policy. Any rep who sends a customer to you to return a phone ordered from AT&T or purchased in a COR store needs some vigorous eye-opening.
I guess
... it has 5 million issues.
Note
I'm being sarcastic some of you may realize this, but ever since I've been on PS I've noticed that some ...
Re: Sprint and Verizon BlackBerry Curve Now Delayed to May 15th
... a quick note to let you know that the Curve will be available on May 9 on the Internet and in Verizon Wireless business channels; ...
3G rollout
... want to note that I have had nextel, alltel, verizon, and now the best AT&T. I travel all over Michigan and AT&T's voice is hands ...
GPS w/Google Maps & Microsoft Live
... Note: Some phones (not Q9h) only use triangulation of cellular towers (not satellites) which may orientate sooner, but Telenav like programs are limited ...
Re: Curve on VZW Webiste
... a side note i looked thru this guys remarks and he had been calling since 11/2007 at least 3 times a month asking when we ...
Re: MMS fix for PPC phones
... to the 3.5 .NET CF Runtime. http://forum.ppcgeeks.com/showpost.p...48&postcoun t=2
What devices has it been tested on?
HTC Touch, HTC Apache, HTC Mogul/Titan, Palm Treo 700wx, Motorola Q / Q9C ...
Re: Note Pad
What is included in the upgrade? Where can I go online to read about it or do I just have to go to a store to find out?
Re: Sprint Wise in Delay as Predicted
Please note the software issues and bugs that you speak so strongly of on the Curve. I have it for Verizon, and the 2 ...
Suggest T-Mobile Tower Locations
I didn't know if everyone out there knew about these websites, but there are websites out there that will allow you to submit a location for a potential T-Mobile tower location.
The first one is called T-Mobile Landlords. You can find it at www.t-mobilelandlords.com. With this option, you have to own the land where the tower is to be built upon. It's like having @Home in your backyard...with a tower... :-P
The second one is for all of you who don't want a tower on your land, or don't own land (apartment dwellers like myself lol) but you want to improve coverage in your local area...become a T-Mobile Advocate! Check it out...it's a program called T-Mobile Take Action. Here's the URL: www.t-mobile-takeaction.com.
NOTE: Generally, numerous suggestions for particular locations will be considered higher priority, and T-Mobile will keep your suggestions as a future potential site, and may or may not use suggestions at their behest (duh) :-P .
Re: If sprint sells nextel
... a side note, if Sprint sold Nextel, would that mean we can finally dump Ensemble and go back to Premiere? :D (the much better program). ...
Re: "Heavily Modified for Verizon" Say goodbye to 3/4 of the features.
... a side note, notice how Samsung and LG have nearly identical UI's, with Motorola's pretty close?
This discussion wouldn't exist if Verizon's UI wasn't as cumbersome ...
Re: A customer's peeve
... a side note, in my store we are required to use our own personal cell phones so that no customer is charged for airtime. I ...
Re: Ha Ha T-Mobile is kicking your ass... T-Mobile to Pass Sprint to Become No.3 Carrier?
... observer will note that Nextel had fallen behind in the handset area, just at the point that handsets became fashion statements.
Under the circumstances, Sprint ...
Unstrung.com Article: 10 Reasons to Love Sprint
... a research note from Lehman Brothers analyst Inder Singh, Sprint's data revenues grew 19 percent in the first quarter of 2008 compared with a year ...
contact info
... memo or notes, which I used for street addresses. I lost the phone and had to get an Env because i needed the spot ...
