Had a winner this am, what a way to start the day...
So, I run new credit, its over 6 months, so he would qualify as a new subsriber. It goes to manual review, not a good sign
He comes back with 2 closed accounts, both in collections, one from fall '02 and the other March '04.
The kicker, there was another application run on this guy yesterday. I love when people go to more than one place to try to get approved for service
Hope everyone has a great day.
How To Get Ahead In Business
me i initially started doing it because i needed a job, but after the first 6 months i realized that i actually liked the job and i wanted to stay in the business and move up. i want to go up from customer service to quality assurance here at vzw next and after i finish school i may reapply for a executive position back at my old employer cinglar.
Someone comes over and wants to buy a phone and they don't speak english very well, so a friend or relative turns into a translator. You work through the translator and answer a question which sparks a seemingly endless conversation in a language that's incomprehensible to you before another question, or an "Okay, thanks," followed by a wave and a walk. Similar things can happen with people, mostly couples, who do speak english well enough, but discuss things at length in a language you can't understand.
Some of the ones I've run across at my current location: Spanish, portuguese, hindi, chinese (not sure what dialect), and...
Whats the longest it took you to sell a phone????
Had to explain everything about those phones.
2 t681 phones $800
2 bluetooth head sets $360
2 car chargers oem $80
2 holsters oem $80
2 extra bat $120
2 desktops $100
total = $1540.00
It was one good sale. Customer for life.
took longer than i would want it to, but hey i dont mind giving you all the time as long as you paying enough.
AD discussions continues below...
i just gave about $240 just now for overages, proation, and a late fee. and i've only been working here a week. when i was at a previous company i gave over $400 for a sales save to keep them from closing the accounts i set up because their daughters kept going over the minutes. i had a $1000 commission i had to protect. lol!!!
hiring criteria for retail store csr
anyone ever have a customer go completely postal on ya??
funny phone call
Anyone else having difficulty, and if so which carrier(s).
Tech Agent question on Possible Sales Job
By way of introduction I am currently a Cellphone Tech for Samsung phones (Work for an outsource company here in Austin, Texas). I do Level-1 support, Accessory sales and Data Support, meaning when customers call for help with Synchronizng their i-series phones to their computers (i300, i330, i500, i600 & i700), I'm one of the schmucks they get to talk to. Previous To Samsung I worked for Siemens (Same Outsource company that has since lsot the Siemens account to anoth...
VZW data transfer services -your opinion?
I understand it takes time for a sales person to do the work but it was a great service and would save me loads of time.
Last time I went into the store I noticed a sign stating that VZW was going to start charging for the service. This business decision seems short sighted.
If the person is a VZW customer they are coming in to transfer data to a new phone either because they upgraded or replaced a broken phone. The service maintains a happy customer and provides convenience to them at low cost. ...
?? for yous guys,,,
Really? Is cell phone useage REALLY blocked at NASCAR Events?
low rf area
my innostream 89 for sale
hello everyone im looking to trade ir sell my innostream 89 im looking at getting a motorola v80 or a motorola v600 can some one help me out at a good price?
moto v710/810 anyone have???