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Best call quality--JD Power award goes to....

RichardM

Aug 30, 2005, 11:06 AM
This came out a few weeks ago, but, in case some of you haven't seen it, here's JD Power's ratings of call quality, by Region. Verizon is no. 1 or tied for 1 just about everywhere.
T-Mobile seems to be second. Cingular is consistently near the bottom.

http://www.jdpower.com/cc/telecom/ratings/wireless/F ... »
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maverick96

Aug 30, 2005, 11:41 AM
shhhhhh don't tell the cingualr fan-boys this they don't believe it they will come up with whatever bulls**t excuse they can about there company that loses every quarter to verizon!!! hahahahaha 🤣 🤣 🤣 🤣 I will put up more of these faces after the 3Q results are released and verizon wins again!! 🤣 🤣 🤣
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muchdrama

Aug 30, 2005, 1:41 PM
maverick96 said:
shhhhhh don't tell the cingualr fan-boys this they don't believe it they will come up with whatever bulls**t excuse they can about there company that loses every quarter to verizon!!! hahahahaha 🤣 🤣 🤣 🤣 I will put up more of these faces after the 3Q results are released and verizon wins again!! 🤣 🤣 🤣


Let's not gloat...we all know this isn't exactly a scientific process. Go Tmobile, though.
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maverick96

Aug 30, 2005, 2:47 PM
Yes I know it's not scientific and I shouldn't be so harsh but it's not just jd power it's all reporting agencies saying verizon is king so I guess even if it's not scientific 5 out of 5 reporting agencies is proof enough or at least it should be. Then again I have to keep this quiet don't want to wake those cingular people from there coma there in believing there service is better hahahahahahaha 🤣 🤣 🤣 Like I've said before in other posts 3Q is all I have to say 🤣 🤣 and yes go t-mobile even they rate higher than cingular hahahahahahaha
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RUFF1415

Aug 30, 2005, 3:31 PM
Just curious, what five reporting agencies would those be? Links would be useful, or should I say more convincing.
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maverick96

Aug 30, 2005, 3:34 PM
I used 5 out of 5 as an example but lets just go with consumer reports and j.d. power those should be more than enough for any cingular fan!!
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RUFF1415

Aug 30, 2005, 3:38 PM
You used five and looked stupid. But even if you hadn't, you would have looked stupid anyway. 🙄

Lame.
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RichardM

Aug 30, 2005, 6:04 PM
Who really looks stupid? Ruff--can you name one major survey showing Cingular as no. 1?
JD Power and Consumer Reports are the 2 most respectable, independant research and testing companies for major consumer products, from cars to cell phones. And both came up with the same result. And the results show VZW good consistently, year after year, city after city. So far, whatever Cingular's spending to improve is either not enough, or is not being used effectively.
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RUFF1415

Aug 30, 2005, 7:03 PM
I know who looks stupid, but the question is, do you?

I have nothing against Verizon, I used to use them and plan to use them again soon (alongside my Cingular service). However, I have everything against a Verizon fanboy that pulls sh!t from his ass and posts it on here and expects people not to call him on it.

I never once said that any major survey showed Cingular as number one, so that means absolutely nothing in your argument as to "who looks stupid".

He posted that five different major and credible research/analytical companies rated Verizon as the best. Yet he provided no information to back it up, and failed to do so even when called on it.

I don't know where you learned math, but two is not five no matter how you look ...
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BetterThanJake

Aug 30, 2005, 7:50 PM
You definitely have a point Ruff, but there's no need to get so hacked off about it. In the Verizon forum, I think a little bit of Verizon 'fanboyism' is to be expected. Or do you go around the Cingular forum yelling at the Cingular fanboys when they start bragging? T-Mobile? Sprint?

Maverick did overstate it, but the point remains: Cingular consistently just does not seem to do very well in national surveys of things like call quality or customer service. Verizon does.

The most common counterpoint I've heard to this from the Cingular camp is a bunch of whining/anger/cynicism that the companies doing the rating are "biased" or "bought off" somehow. Or personal attacks against those bringing up said surveys. Not very constructive thin...
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maverick96

Aug 30, 2005, 8:38 PM
yes jake I did overstate it just to make a point, or just to help open certain peoples eyes guess that just doesn't work but your right it was overstated! still you have to admit it's true.
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RUFF1415

Aug 30, 2005, 9:04 PM
If Verizon supposedly is not threatened by a single one of it's competitors, then why do you feel the need to exaggerate the numbers? I would think that their actual numbers were good enough. Verizon is a great company already, they don't need you cheering (or lying) for them.
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maverick96

Aug 30, 2005, 10:06 PM
I may be cheering for them but NOT lying, what I'm trying to do is get all the cingular people to see the LIGHT!!!!! Lets think about this rationally o.k. here we go... (1) Cingular went crazy with a slew of ad campaigns around merger time and shortly therafter claming "we are raising the bar" "largest network" blah blah blah I haven't seen nearly as many verizon commercials at least here in chicago as I've seen cingular, and like you've said there phones are superior supposedly there edge is faster than 1x and cingular has it deployed more across the states than verizon has with there high speed right?? Then why are people flooding the gates to leave them? nothing but complaints in one study, and I will find it and post it, it stated that c...
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RUFF1415

Aug 30, 2005, 10:16 PM
When did I ever say any of that? Okay, now I know you're not lying, you're just delirious.

I would like you to show me anywhere on these forums that I've made statements that you claim I have. I would also like you to look at the phone I currently use. The z500. It isn't about cool phones to me, it's about the service. Cingular works better in Western Pennsylvania. Period.
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muchdrama

Aug 31, 2005, 4:21 PM
maverick96 said:
I may be cheering for them but NOT lying, what I'm trying to do is get all the cingular people to see the LIGHT!!!!! /


And what about the folks who get superior service from Cingular in areas Verizon doesn't excel? You sound like a television evangelist.
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maverick96

Aug 31, 2005, 9:26 PM
Hey those tv evandelists recruit millions of people to follow them and I figure it can't be that hard to convince the cingular fans as they were already dumb enough to believe in cingular
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texaswireless

Aug 31, 2005, 9:36 PM
I love to see the transformation. When one goes from immature child to adult. It is quite amazing to watch.
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maverick96

Aug 31, 2005, 9:42 PM
I love you all.... now buy my book hahahahaha
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Phonebabe69

Sep 1, 2005, 9:59 PM
muchdrama said:
maverick96 said:
I may be cheering for them but NOT lying, what I'm trying to do is get all the cingular people to see the LIGHT!!!!! /


And what about the folks who get superior service from Cingular in areas Verizon doesn't excel? You sound like a television evangelist.


EXACTLY...I would not have to have BOTH Cingular and Verizon if they were both good in all major areas.
I have more dropped calls with Cingular, but I'm not adverse to redial. A small inconvenience at best. Roll Over is a great thing since my usage varies from moth to month. I like having a $39 plan with 900 minutes in a roll over bank plus another 450 each month. I have 450 with V...
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RUFF1415

Aug 30, 2005, 9:02 PM
I have absolutely no problem with somebody bringing up the fact that Verizon came out on top in both the J.D. and Consumer Reports surveys. They're factual surveys, however you may interpret them.

However, making up a number and just throwing it out there is totally unnecessary. Okay, we get the idea that Verizon is good, but it starts to make even Verizon look bad when you have to lie about it. I think we all know Verizon is formiddable competition to any wireless carrier, without exaggerating the numbers.
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BetterThanJake

Aug 31, 2005, 1:21 PM
I agree with you, numbers should not be made up or exaggerated. Verizon's numbers and survey results are certainly good enough to stand on their own without any 'enhancement'.
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RichardM

Aug 30, 2005, 8:47 PM
I insulted no one. You said to Maverick:
"You used five and looked stupid. But even if you hadn't, you would have looked stupid anyway. Lame."

I just said, "who looks stupid". I didn't really think he looked stupid as he was just trying to make a point. I know 5 isn't 2. I thought he was implying that if he found 5 surveys with the same result, it would make no difference to you.
I didn't make up the JD Power report. I just put the link there for people to use it as they wish. If they wish to ignore it, find. If you have personal experience with the companies in the areas where you use your phone, that should tell you which carrier is best for you; for those who can't afford to, or don't have time, to test out the diff. companies...
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RUFF1415

Aug 30, 2005, 9:31 PM
Oh that's right, I totally imagined the first four words of your response. They didn't say "who really looks stupid?" No attempt at an insult at all. Sorry for seeing things...

It would make no difference to me if he did indeed find five surveys? No it wouldn't, because I already know that Verizon is a great company that provides great service, so five more surveys aren't going to change my perception of the company in the least.

It sounds like you're assuming I don't like or appreciate Verizon's service. Why?

I think it quite funny that you should call me snotty. I'm not. And I wouldn't say I'm the master of insults either. I simply responded to Maverick's fabricated statement, and I was confronted as though I'm a Cingular ...
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maverick96

Aug 30, 2005, 10:10 PM
zzzzzz....zzzzzzzz...zzzzzzz...zzzzzzzz.... don't make me post all your cingular fan boy statements your a hipocrit at least I admit I'm rooting for V
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RUFF1415

Aug 30, 2005, 10:18 PM
Please go ahead and post them. Post as many as you can find. You won't find much luck.

I'll admit something, I'm not rooting for anyone. I do appreciate the service that Cingular is providing me, and at least I can admit the Verizon is a formidable company.

I don't play favorites, especially not over wireless companies.
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maverick96

Aug 30, 2005, 10:35 PM
do agree that they are both in the wrong, no argument there.

However Mercedes jumped on the guy with insults. Mercedes called the man an ass because he (Mercedes) thought he knew what he was talking about when he accused Cingular of being cheap in retaliation. Mercedes, I'm sure has enough self control to just ignore somebody that is clearly trying to start something. At least the other guy didn't fill his posts with insult to somebody's intelligence and name calling, when he himself didn't know the true information (because he obviously didn't).

And to tell you the truth, as much as my post was because of Mercedes lack of self control, it was aslo in defense of Cingular. It sickens me when Verizon fanboys brag about how much money the...
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maverick96

Aug 30, 2005, 10:38 PM
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maverick96

Aug 30, 2005, 10:41 PM
not rooting for anyone read my last post with your link then read last paragraph... ATTENTION EVERYONE WE HAVE A HIPOCRIT ON OUR HANDS!!! Please just admit your a cingular fanboy go ahead it's ok it will make you fell better to get it off your chest.. I admit I'm rooting for verizon! Can't we all just get along?
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RUFF1415

Aug 30, 2005, 11:06 PM
I said I was defending Cingular, not rooting for them. I would, and have defended Verizon in similar situations in the past. How am I a hypocrite (spell it right) again? Don't worry, I know you don't want to post the links where I have supported Verizon, so I will for you. 🙂
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RUFF1415

Aug 30, 2005, 9:40 PM
You're mistaken. You said "who really looks stupid?" which is quite different than "who looks stupid?". Who really looks stupid glaringly seems to me like you are suggesting I am stupid for calling him on his exaggeration and ask for a little more information that just an unsupported statement. Excuse me for not buying into everything that somebody says, because you know how easy it is to trust what people say these days.
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dkhound

Aug 31, 2005, 2:17 PM
Shut up stupid Verizon is number that all that needs to be said.
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RUFF1415

Aug 31, 2005, 7:15 PM
Was that supposed to be insulting? I think you missed a few words in there. 😉
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dkhound

Aug 31, 2005, 2:20 PM
Shut up stupid, Verizon is the best and thats all thats to it. How cares if he mentioned 2 out of 5 they are 2 of the best Surveys.
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maverick96

Aug 30, 2005, 8:34 PM
Thats a typical response for a comatose moron who thinks cingular is there cellular savior. WAKE UP goofy cingular will fail as did at&t they will never win another quarter they can barely seem to merge together (2) companies with the same technology, your the dummy with the cingular phone to your ear well when it works anyways...hahahahahaha I again will have the last laugh as I did the last quarter when verizon wins again "can you hear me now? GOOOOOOOOOOOOOOD" 🤣 🤣 🤣
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BetterThanJake

Aug 30, 2005, 7:43 PM
Well, you could add Vocal Labs to that list, which would make 3, at least. But not five.
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BetterThanJake

Aug 30, 2005, 3:21 PM
Yep, VZW is on a roll, there's no denying it. Winning the JD Power ratings, plus the crazy huge customer adding spree they're on, plus being so far of everyone else in their 3G rollout... wow. 🙂

I think a lot of Cingy folk are probably scratching their heads and trying to figure out what went wrong. Just a few months ago, they were basking in that post-merger glow, had had that one really monster quarter, had all the media attention and hype... a lot of them really started buying into the notion that the market was now going to be theirs to own.

Then... BOOM! VZW spanks them for a couple of quarters, plus shows them what a REALLY low churn rate looks like, and the Big Orange boosters finally find out that its really the same old Cing...
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maverick96

Aug 30, 2005, 3:32 PM
well they better hope so otherwise they will be falling fast as did nextel and at&t. just think 5 yrs. ago nextel thought they were untouchable then look what happened to them there network started becoming so unreliable and there walkie talkie feature lost it's luster and they ended up getting bought out before they crumbled as did at&t. The only problem I have with cingular is they were worse than at&t so I do not know how they will make this merger work both companies sucked pre-merger and still do now.
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Rathrok

Aug 31, 2005, 3:03 PM
"fan-boys"...

Is that not the pot calling the kettle black? 🙄
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maverick96

Aug 31, 2005, 9:25 PM
pay attention!!! I admit it the others are scared!!
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ccanady

Aug 30, 2005, 12:31 PM
yes, alltel did not do that bad, ranked 2nd I think, in my region
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Al_Swearengen

Aug 30, 2005, 2:51 PM
RichardM said:
Cingular is consistently near the bottom.
http://www.jdpower.com/cc/telecom/ratings/wireless/F ... »

Really?
You need to click that link and read it again.
Cingular only scored poorly in 2 regions.
The West- which is really weird because Tmobile uses/shares Cingular's network in the west. But somehow Tmobile scored really well.
North Central- which they tied with everyone else except 2.

In either case, Cingular is spending 6.2 Billion before the end of 2005 on improving it's network so we'll see what happens with that.
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joachim

Aug 30, 2005, 3:38 PM
I could give a fig if they put 100 billion into their network, still probably wouldn't get service in buildings around Seattle at least! Cingular Suckular
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ccanady

Aug 30, 2005, 5:24 PM
wow you are so smart, a comapny spends 100 billion on their network and nothing improves...hmm what math did you use?
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joachim

Aug 30, 2005, 6:14 PM
ccanady said:
wow you are so smart, a comapny spends 100 billion on their network and nothing improves...hmm what math did you use?


The math I used is my own personnel experience with a sub-par company called cingular. The company I experience is not worth a damn, and all my friends and family have had similar experiences. If that wasn’t enough my entire company has left suckular for verizon so they can make a friggin phone call and conduct business, So IMO the company suxs.I have not cared in the past nor will care in the future what you think. Cingular suckular suxs
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maverick96

Aug 30, 2005, 8:35 PM
exactly joachim cingular=sucks
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Al_Swearengen

Sep 3, 2005, 12:08 PM
maverick96 said:
exactly joachim cingular=sucks


Ok 'toilet bugs', you can go back to the 'I hate cingular' forum.
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Al_Swearengen

Aug 31, 2005, 6:28 PM
joachim said:
I have not cared in the past nor will care in the future what you think.


The feeling is mutual.
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