Anybody seen this on Cingular's Site?
You think that they could've been at least a little honest. 🙄
Will
B. Do you have one of the new Cingular phones that uses the largest cingular national plan.
*shrug*
Fact is this. Verizon doesn't and never did have the largest digital network. Cingular has had that title for a good bit of time now. Do you really think that Cingular would be advertising that it has the largest digital network in North America if it didn't? Verizon would have been all over that with a lawsuit by now, but they can't because its TRUE. Verizon coverage maps aren't just digital, they include the analog portion (which is a considerably large chunk) of Verizon's network. You simply can't compare the maps of each company to one another because they are displaying totally different things. If Verizon still advertised the map that di...
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By the way...the digital coverage IS what will "work better for me, where I live". 😉
Cingulars coverage http://onlinestore.cingular.com/html/Maps/nat ion_GAIT_map.htm
(Including AMPS, TDMA and GSM)
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
If you wanna do things that way, we can say cingular's gsm network is better than verizon's cdma because we have a larger selection of phones.
Man, the ad wars are gonna get quite ugly, quite soon.
mk said:
Was this a joke website? It's so far of the wall it's comical.
Is there one where they did this on a Cingular vs. T-mobile comparison? I'd love to hear what Cingular beyotch talks about T-M's Customer Service. NOW THAT......will be an even bigger joke of the year.
Additionally, it should also be noted that they didn't take into consideration three factors: Customer Service (Cingular vs. Verizon), Most like to go bankrupt (Cingular vs. Verizon), and Call Quality (Cingular vs. Verizon). In all three VZW kicks ass over Cingular as Cingular will go bankrupt before accomplishing any of the goals given.
I keep these two carriers because other places I travel are analog, so I have service. Second, the ATTWS makes more connections where I travel than Verizon. Still, Cingular doesn't catch a connection to some places where I travel. But since my ATTWS TDMA is no longer being supported, and since I'm traveling to Europe soon and will need GSM service, I'll be du...
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as the advertisement stated, it is just the facts.
Point at one thing in the add that is untrue. 😁
If i remember the rates on the national single rate plan, they where a good deal more expensive than current cingular nation rate plans
VOLVORacr said:
Yeah it's available but no N&W or M2M. For more money HA! 🤣
Regardless, the plan exists, and thus Cingular's ad is untrue and misleading. I think we can all agree that they messed up on that.
here's what the VZW website says about THAT plan...
"Requires a CDMA tri-mode phone with specific software and preferred roaming list as programmed by Verizon Wireless. Digital service, features and promotions are not available in all areas, may not follow you across the entire National SingleRate Home Airtime Rate and Coverage Area and may be limited to the Verizon Wireless digital network."
They only offer 5 phones that will work on that plan. They are expensive and so is that plan... so, if you want to spe...
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CainMarko said:
ummm........ that plan is NOT advertised. That plan is NOT offered.
Umm... then why, Cain, is it right there on the Verizon website? That would seem to constitute being both 'adveristed' and 'offered', as you can buy the plan online:
http://www.verizonwireless.com/b2c/store/controller? ... »
By all means, call VZW and ask them if they have a DIGITAL NATIONAL PLAN with no roaming... that's all Cingular was trying to say.
Then why does Cingular's ad say, in great big letters:
NATIONAL PLANS WITHOUT ROAMING CHARGES- CINGULAR YES VERIZON NO
If they had inserted the word 'DIGITAL' in there, you would...
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Why do you guys at VZW always seem to hang on to the only thing that doesn't really matter? I can spend all damn month finding misleading claims about VZW ads and service. The FACT is that VZW DOES NOT OFFER A DIGITAL NATIONAL PLAN WITHOUT ROAMING CHARGES. Maybe Cingular doesn't consider it "national" because you have nothing but terrible voice service while in analog mode. Cingular offers a national plan on EVERY phone and you can use EVERY feature NATIONWIDE with no roaming charges. That plan offers analog only when not on a VZW owned digital tower. Which means you get BUBKIS in Digital coverage because VZW's owned coverage is TINY.
If you were so hung up on "misleading" claims, then why don't you chime up when VZW says they...
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CainMarko said:
Why do you guys at VZW always seem to hang on to the only thing that doesn't really matter? I can spend all damn month finding misleading claims about VZW ads and service. The FACT is that VZW DOES NOT OFFER A DIGITAL NATIONAL PLAN WITHOUT ROAMING CHARGES. Maybe Cingular doesn't consider it "national" because you have nothing but terrible voice service while in analog mode. Cingular offers a national plan on EVERY phone and you can use EVERY feature NATIONWIDE with no roaming charges. That plan offers analog only when not on a VZW owned digital tower. Which means you get BUBKIS in Digital coverage because VZW's owned coverage is TINY.
I'm going to take the above as an admission that, yes, Cin...
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BetterThanJake said:
I'm going to take the above as an admission that, yes, Cingular did in fact mislead folks on that particular claim.
Really, Cain, you'd have tons of credibility here if, in such circumstances, you'd simply admit, "Ok, yes, we DID mess up on that. But generally we don't TRY to mislead people. Our bad."
Number 1, you can take it any way you want. You obviously have a love for VZW (which is kinda creepy considering you don't work for them). Oh and do you know for a fact that the plan was on the website when the Cingular AD was made?
Number 2, even if the plan was listed on the site at the time, the only "mistake" would have been that the ad did not say "digital". My guess is...
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CainMarko said:
Number 1, you can take it any way you want. You obviously have a love for VZW (which is kinda creepy considering you don't work for them). Oh and do you know for a fact that the plan was on the website when the Cingular AD was made?
I don't have a love for VZW, I'm simply loyal to what works well for me and VZW is the best I've found. Its worked so well for me, in fact, that I've been able to ditch my landline with no problems and actually SAVE money. But if something better than VZW were to come along, I would still switch. There's loyalty and then there's 'blind loyalty', after all 😉
Far as when that plan was on the website goes... I've seen it on VZW's site for at least severa...
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BTW Cain, I used to be a manager for Cingular, so I know both sides very well... and in a majority of the northeast, I think Verizon is a much better company. I can't speak for the rest of the country.
Here's my definition of a "National Rate plan": Can you use the features and services in the entire coverage area? If you can then you have a national plan. If you can't then you don't. Cingular offers more Voice/Data coverage than VZW. Bottom line. Cingular also offers service in ALL top 100 markets and 50 states(VZW does not)... i'd say that was pretty "National"...
By the way, I used to work for Sprint AND Voicestream before I came to Cingular. I actually lived in the...
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All 50 states? Come to Montana and find a Cingular store, let alone service. That's not gonna happen. 49
So the ad was wrong... period.
speck said:
Isn't there a clause on that rate plan though? that so many minutes have to be on network? I'm just asking, not attacking... I honestly don't know the details to that plan.
You're probably thinking of Sprint, and their infamous "we'll dump you if you roam too much" policy. 😳
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I read the thread you posted, "CINGULAR HAS HORRIBLE CUSTORMER SERVICE," and you got bashed pretty hard for something that didn't sound like it was your fault--->if you say that you entered in your zip code and all that came was an html error then I beleive you, I don't know why anyone would lie about that. Also, their map shows that you're covered it doesn't show that your area is an extended market.
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Read the thread on the Cingular forum and have to say it's pretty horrible the way you were treated and the sarcastic responses you received simply because you didn't understand about the coverage in your area. I would have also been confused if the map said one thing...then your computer malfunctions or whatever...not allowing you to see that service is not available in your area. CainMarko, Greyrat and some of the other's should have taken a moment to "think" that "hey, maybe this guy doesn't understand...maybe we need to ask Untouchable some questions and probe this a bit further before we respond...". Then further it was wrong for that manager not to come to the phone simply because he or she "didn't want to deal w...
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If true, dat's crappy. ☹️
Also, speaking as a customer, charging the ETF on top of dumping someone seems a bit mean-spirited. I understand that customers lying isn't cool, but I could also see situations where ppl didn't mean to be off-network so much.
Seems like if you dump someone AND charge an ETF on top of it, you've kind of made an enemy for life there. But maybe they figure that if they've dumped them, they've already made an enemy, so they might as well get more $ ☹️
The longtime VErizon users are still living in the world where VErizon WAS the Best. They have no idea how far Cingular service and coverage has come and won't know until or unless they actually try it.
Some will never admit Cingular is a much better company now than only ...
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Some will never admit Cingular is a much better company now than only a year ago nevermnd 5 years ago.
Well, let's hope. Cingular and ATTW were the only national carriers to actually LOSE MARKETSHARE in 2004 (scroll to bottom for chart):
http://www.fortwayne.com/mld/journalgazette/business ... »
That's part of why I tend to take the predictions of the combined company being so wonderful with a grain of salt. Its pretty obvious that they have some things to work on first.
vzwinagent said:
They said Verizon doesn't have a national plan without roaming charges. That is not true. Verizon has the singlerate plan which has no roaming charges at all.
but its a much more expensive plan (150 minutes for $35 🤣 ) and it is different that their "advertised" plan. Cingular used to do the same thing and then realized more plans + more maps = more confused customers.
jinx7676 said:vzwinagent said:
They said Verizon doesn't have a national plan without roaming charges. That is not true. Verizon has the singlerate plan which has no roaming charges at all.
but its a much more expensive plan (150 minutes for $35 🤣 ) and it is different that their "advertised" plan. Cingular used to do the same thing and then realized more plans + more maps = more confused customers.
I'm confused. Wouldn't the kind of person who'd get something like the National Singlerate plan do it only because they live way out in the boonies and know they're going to analog roam constantly because there's really no other signal out there? In that case, an expens...
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BetterThanJake said:...jinx7676 said:vzwinagent said:
They said Verizon doesn't have a national plan without roaming charges. That is not true. Verizon has the singlerate plan which has no roaming charges at all.
but its a much more expensive plan (150 minutes for $35 🤣 ) and it is different that their "advertised" plan. Cingular used to do the same thing and then realized more plans + more maps = more confused customers.
I'm confused. Wouldn't the kind of person who'd get something like the National Singlerate plan do it only because they live way out in the boonies and know they're going to analog roam constantly because there's really no other
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CainMarko said:
Well, let's just clear something up... it's not digital.... all of Cingular's ads always mention DIGITAL.
Doesn't seem to mention digital in the area under discussion... at least not in the large print:
http://www.cingular.com/download/compareAd.pdf »
Why aren't you so hard on the "fewer dropped calls" claim? That's the biggest misleading statement in all of wireless.
If you have evidence of VZW misleading ppl on this, I'd be happy to be hard on Verizon over it. But I haven't seen any. Also, CDMA in general seems to have an advantage in this area.
BetterThanJake said:
If you have evidence of VZW misleading ppl on this, I'd be happy to be hard on Verizon over it. But I haven't seen any. Also, CDMA in general seems to have an advantage in this area.
CDMA has an advantage? Tell me then, why does Sprint PCS have the WORST dropped call rate of ALL of the Major carriers? hmmmmm. They have a "brand new all digital network" but the ydropped calls like hot potatoes.
As far as "evidence".... just view the VZW forums. There are VZW reps misleading people all the time.... you have only to look there for TONS of misinfo.
Also, as far as VZW reps misleading folks all the time, I think it'd be interesting if you listed the 'Top 10 Misleading Things VZW Reps' say, in a new thread... if VZWs reps are indeed being naughty, its time to give them a spanking.
I can say from personal experience that I WAS, in fact, mislead by a VZW rep at a Verizon store- I wanted a Local Digital Choice 1000 Anytime minutes plan for $39.99, and was to...
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BetterThanJake said:...
responses in bold
Yep, CDMA does have a technical advantage there. It has to do with soft handoffs and being in contact with two towers at the same time. I also can see it my own usage- I have a hard time remembering the last time I dropped a call. But if Sprint is having problems, that would be interesting- is there a link that talks about this? CDMA only has a "theoretical" advantage. Soft hand offs are only an issue if your network is OVERLOADED. The networks in the US are RARELY overloaded. GSM doesn't use "soft hand offs" because there is no need for them. This is another of many "theoretical" advantages that don't ever see the light of day. You listen to CDGIII too much... he speaks
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No matter what your argument about all digital and such it doesn't create GSM service in rural areas where the GSM carriers have never been too excited about building towers eve...
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CainMarko said:
That plan is NOT a DIGITAL PLAN....it requires a TRI-MODE phone with analog service.
I dont understand. The ad didnt say anything about a national digital plan. It just says "national plan without roaming".
CainMarko said:
You WOULDN'T understand shade.
Well yeah, that happens when people dont explain what they post.
The ad says national plan, without mentioning digital. Why does it matter that the singlerate plan is meant for a tri-mode phone? Its still a national plan, it still has no roaming charges.
And it's STILL not a "national" plan if you can only use all of the funtions of the phone in "select" areas.
This plan has also always been on the VZW site, and was never not offered.
Not to mention you *can* use an all digital phone on this plan, you just wont have coverage in analog areas.
So bring on your factual support.
shadedpain4 said:Careful. Keep egging him on and he'll start yakking about "serial killers" and such. He gets scary.
Id love to hear this fact. Im on the website 5 days a week. If it was missing, it couldnt have been missing for a duration longer than 2 days, since thats that the most number of days ive had off.
So bring on your factual support.
He said it was a fact, so im sure he has some way to support it.
You know, even though it isnt true.
muchdrama said:
Careful. Keep egging him on and he'll start yakking about "serial killers" and such. He gets scary.
True dat. He totally freaked out on me yesterday for no reason. Its almost a shame his post got modded, it was pure comedy gold, though not in the way he intended. 😉
BetterThanJake said:muchdrama said:
it was pure comedy gold, though not in the way he intended. 😉
he does have a knack for that....
Here's the biggest tell-tale: VZW is QUICK to sue ANYone with false claims and false advertising. Just look at what they sued Nextel over (they tried to sue nextel because nextel advertized "cost to coast" walkie-talkie.) IF Cingular had "lied" about something VZW offered, we would have already seen the article covering the law suit on the front page of this website, and everyone here knows it.
Ok?
And one other thing. I'd just like to point out that:
1. Cingular DOES now have the LARGEST all digital voice/data network.
2. Cingular DOES offer service to more customers.
3. Cingular HAS the most customers.
4. ALL of Cingular's NAT...
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CainMarko said:
Well.... on the flip side... please bring me your factual support that proves that it WAS there.
Um.... the rest of your post was a long list of rhetoric that had little to do with this plan not being listed on the VZW site for 2 months that you stated was a FACT.
I dont really care how big cingular is, how big verizon is, whatever. I was only commenting on that particular ad, and the comments being made about this.
Again, my factual support is using the site every day, 5 days a week. It's there, it's always been there.
I saw it. I use it.
You didnt explain at all what your factual evidence was.
My factual evidence is that I'VE been on the site almost DAILY for 3 years. I am IN MARKETING. I CONSTANTLY scan all of the competition on a DAILY BASIS. I personally know the guys who came up with that ad. I also know that the info they used at the time was 100% correct. That plan was NOT on the website for a good long while. I could care less if someone like you believes it or not.
2nd. The plan has been offered. Has always been offered. There was never a time in the last 18 months were you could not get that plan. It being on the website or not doesnt change that. It being available is what makes that ad false, not it being listed on the website.
shadedpain4 said:
1st of all, i can vouche for it being on the site, at least in the northeast. Maybe you arent very good at browsing web sites, or were looking at another regional area.
2nd. The plan has been offered. Has always been offered. There was never a time in the last 18 months were you could not get that plan. It being on the website or not doesnt change that. It being available is what makes that ad false, not it being listed on the website.
"1st of all"... you are full of crap. I make it my job to know the competition. My regions ARE the Northeast. NYC, NJ, and Philly specifically.
"2nd". I am still waiting on the lawsuit from VZW stating that Cingular was lying or using false advertis...
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It's a simple fact that VZW singlerate national plan has been around much longer than ive been here, and has always been offered in that time. Im sorry you need litigation to realise this, but it's still true.
At least we have finally figured you out Cain! You never realise you are wrong because no one you have discussions with sues you. It all makes sense now! 🙂
shadedpain4 said:
It's a simple fact that VZW singlerate national plan has been around much longer than ive been here, and has always been offered in that time. Im sorry you need litigation to realise this, but it's still true.
Yup. Its been there every time I've ever looked at National plans on the VZW site as well, and I started looking a few months ago. It caught my interest 'cuz I was sorta interested in a no roaming charges plan.
I don't understand why Cain is pretzeling himself to avoid admitting that the Cingy ad is wrong either... previously he did admit that the word(s) 'Digital' or 'all-digital' should've been in the Cingy ad, which would've made it correct. Ah well.
BetterThanJake said:
I don't understand why Cain is pretzeling himself to avoid admitting that the Cingy ad is wrong either...
Because he's Cain?
shadedpain4 said:
Because he's Cain?
LOL, I guess so.
The thing I don't get is, I *think* Cain wants to be an effective advocate for Cingy. But, if all you do is yell and scream and insult ppl, then you stop being seen as a rational individual, and instead start to be seen as a whack job. And I just don't get how you can be an effective advocate for anything as a whack job.
I mean, does anyone ever say, "Oh, the whack job really likes that company! Now I KNOW its good!" ?
😉
BetterThanJake said:
The thing I don't get is, I *think* Cain wants to be an effective advocate for Cingy. But, if all you do is yell and scream and insult ppl, then you stop being seen as a rational individual, and instead start to be seen as a whack job.
Well said. I know Cain's intentions are well, but his delivery and lack of being able to see both sides of issues seriously gets in the way of his effectiveness.
CainMarko said:
oh... one more thing...
your "voucher"=zero.
As does yours.
Of course you are the one who started shooting your mouth off about it being a proven fact with only your personal observations to back it up.
Then you attack someone with the same type of evidence. How Cain-esque! 😁
be reasonable... but on a sidenote... we will be offering coverage in 49 states 🙂
"National Plans Without Roaming Charges"
Cingular: YES
Verizon: NO
I think the point that Cingular was trying to make is that you aren't sacrificing anything or paying anything extra for truly free roaming. On the Verizon plan you get 150 minutes for $39.99. On Cingular's national plans, the same amount of anytime minutes are offered on the same rate plan as before the free roaming was introduced.
Before: $39.99-450 anytime minutes, free M2M, 5,000 N&W
After: $39.99-450 anytime minutes, free M2M, 5,000 N&W, FREE roaming
^Notice that both of the plans are the same price.
Cingular was pointing out that with Verizon's plan, you aren't really getting free r ...
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If i have service that works in NYC, and LA, both places considered home area, and no service anywhere else in the US, would that be a national plan with no roaming?
shadedpain4 said:
Can someone define for me what a "national plan" is?
If i have service that works in NYC, and LA, both places considered home area, and no service anywhere else in the US, would that be a national plan with no roaming?
someone around here has to know what a national plan is!
Anyone?
I have sold for several carriers in several markets, both metro and rural.
Why is it that the GSM carriers have the highest churn, most dissatisfaction with call quality and no presence in rural markets?
When the Cingular buyout of ATTWS was announced one of the reps for one of the carriers we sell told me that Cingular uses guerilla marketing tactics and that the truth is very relative and can be spun however.
Since then I have seen nothing but smoke coming from Cingular.
We had to deal with ATTWS and their distortions of truth.
Let's just take a VZW phone and a Cingular phone. We'll start in Lincoln City, Oregon and head East on HWY 20. We will initiate a call on both phones in downtown Lincoln City and then drive East.
Wh...
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Who cares if the call is analog or digital if it can be placed?One of the truest statements I've read on this forum yet.
muchdrama said:Who cares if the call is analog or digital if it can be placed?One of the truest statements I've read on this forum yet.
people who want to use ANY feature? People who want to make a call that will last longer than a few minutes.
oh, and drama... it's a QUESTION not a STATEMENT. here's the deal.... analog won't be around for too much longer(200😎 i believe. Then what? Oh yeah the VZW map gets REAL SMALL then. So yeah you can make calls in analog areas... and you can call all of the other desert or forest creatures who use analog as well.
For example, Cain would still be lying on the desert, broken-legged, concussed, snakebit, and stuck, if I had not finally broken down and given him a trimode phone:
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
😳
(btw, to the ppl who asked: I cannot authorize any poking of Cain with sticks or repeated and gratutitous snake-biting. That would be mean.)
That is the mentality that has plagued many wireless carriers. Awesome urban networks, crummy rural networks (except on Interstates between metros)
Cain, take the challenge. Start in Lincoln City, Oregon with a Cingular phone and a Verizon phone and travel East on US 20. You will find out why ATTWS customers churned to VZW.
If that is too wild for you then we will give you US 2 from Everett, WA to Bismarck, ND or US 97 from Weed, CA to Osooyoos, WA or US 395 from Colville, WA to Las Vegas
The fact is GSM is not as well built out because there are only 2 large carriers who use it. A strength of Verizon is their backwards compatibility.
Yeah only if you count Cingular and Tmobile...
however there are a few dozen GSM operators in the US.
CainMarko said:Don't get pissy with me, you jerk. It WAS a statement. Read it again. He'...muchdrama said:Who cares if the call is analog or digital if it can be placed?One of the truest statements I've read on this forum yet.
people who want to use ANY feature? People who want to make a call that will last longer than a few minutes.
oh, and drama... it's a QUESTION not a STATEMENT. here's the deal.... analog won't be around for too much longer(200😎 i believe. Then what? Oh yeah the VZW map gets REAL SMALL then. So yeah you can make calls in analog areas... and you can call all of the other desert or forest creatures who use analog as well.
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