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Jul 17, 2005, 11:09 PM

what do u think I should do?

quality dept. on their damn high horse thought it would be a hoot to give me a 0 on a call because of call fail (they said the cust. hung up) which didn't happen.
Next, I check the notes on the account after my TL told me the rediculous news and gave me a "paper" from the quality dept.

Notes say "cust called in the suspend both lines for vac/seasonal, debited each line 9.99"

This was 6 weeks ago and still haven't heard anything about it after talking to 3 TL's about it including my own. All 3 said they would look into it.
The reason i got the 0 was because quality said the cust. hung up on me because I had her on mute and didn't go back to her because I probably turned the phone down and couldn't hear her. Basically I told them th...
12 replies

Jul 24, 2005, 10:34 AM

mMode v. Data

Want to get a Treo 650 as a business customer (ATT still). I was told by the business line they can still sell me a Treo 650 (Blue sim), but that I would need to change my voice plan and data plan. Lemme know the truth... If I got an unlocked GSM Treo and popped in the sim I have on an all-you-can-eat mMode account would there me any downside? Would it work at the same speed as paying $45 for the data plan that comes with the Treo?
2 replies

Jul 22, 2005, 5:29 PM

perfect example of why convergys can't keep employees...blackmail

just had this email sent to me. It's the perfect example of why the turnover rate here is 60% (much higher for new hires). I was really close to quiting today after i reda this. I don't resopnd well to blackmail.

"If an agent on your team is monitored and they fail to do the call closing
survey on two occasions we are required to have a documented discussion
with the agent (with MO present). (DAP is done at this time if it is a
problem with skill and not simply refusing to do it)

If they have any further occurrences then it will proceed to a CAP 1."
9 replies

Jun 30, 2005, 2:29 PM





wow echo


Im lonely Crying or Very sad
6 replies

Jul 19, 2005, 10:34 PM

why doesnt canada have GSM

im sort of pissed off that we have limited options in canada for the types of phones we can buy and actually find it funny that the US is still stuck with dial up internet and we have ADSL almost everywhere.

Why dont we have GSM too?
8 replies

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Jul 15, 2005, 4:18 PM

ummm hello???

is there anyone home???
4 replies

Jul 19, 2005, 6:25 PM

converges in edmonton, ab

what is the converges call center like in edmonton? good? bad? positive? negative? tell me everything!!!! Cool
1 reply

Jul 19, 2005, 9:57 PM


i'm at home since word is at work we can't post and if we get caught its automatic termination ... so tonight ... i'm gonna post proud and loud!!!!

does anyone know the website for converges? i'm trying to find out about employment at the edmonton center
5 replies

Oct 17, 2004, 10:55 AM

E-Mailing attachments to a Nokia 6010

Is there anyway to e-mail attachments (i.e. - .mid, .bmp) to a Nokia 6010 on ATTWS? I'd like to update some ringers and backgrounds but am trying to avoid the download / MMS charges.


2 replies

Jul 16, 2005, 11:31 AM

Where has everyone gone?

Whya has it been so SLOW on here. This forum is strating to provide absolutely no entertainment at work anymore. Where has everyone gone?
2 replies

Jul 14, 2005, 8:29 AM


Anyone here play it all? Interested to see if there are any other players out there.
1 reply

Jul 13, 2005, 8:15 AM

Good Morning

Morning all. I wonder who will join me today?
5 replies

Jun 28, 2005, 12:37 PM

new thread

this is from another fourm but its fun

Screen name:

What kind of...
Car do you drive?
Gum do you chew?
Hair spray?

Have you ever...
Done drugs?
Been drunk?
Got laid?
Crashed a car?
Been in a fight?
Dreamed about someone of the opposite sex?
Dreamed about someone of the same sex?

Whats your favorite...
Candy Bar?
Soft Drink?
Hard Alcohol?
Porn Star?
Porn Movie?
Porn Director?
Subject in school?

What is in your pockets right now?

Whats in your purse right now?

How many condoms live in your wallet?

How often do you...

Fill free to be creativ...
31 replies

Jul 12, 2005, 4:07 PM

Edge Rewards for customers...

What if we gave customers edge points...
Treat us with respect & courtesy and we will give you some points. Escalating frivolously, not paying your bill, rep shopping, or simply treating us with indecency will either subtract from your points or bankrupt the balance altogether. And for dumb customers with an IQ matching their shoe size.... well, can I justify punishishing people just because they eat paint chips and were dropped as a child?
It'd be a good idea if there weren't so many flaws in my plan Sad

Jul 12, 2005, 11:39 AM


where are all the love birds?? Shocked
6 replies

Jul 8, 2005, 10:39 AM

gas prices in nova scotia

bought a car in dec price of gas 87.9/L
gas prices as of yesterday 102.9/l

thats 4.12 a gallon


how does the gas company get away it
5 replies

Jun 30, 2005, 4:58 PM

Buying a phone from E-BAY (or other vendor)

I have ATTWS GSM Nation Family Plan. I haave a Nokia 6200 and 2 Nokia 3595. My 6200 needs a new battery , but, I do not want to spend upwards of $50.00 to buy a battery., so I want to get a new phone.

The other two users (the Nokia 3595,) do not want to change phones, so, going to Cingular to migrate is not an option.

When I am looking at E-Bay for phones, what exact frequency band should I pay attention to??? I am in Pittsburgh -- my current phone is 850/1900 -- do I need to be there or will 900/1900 work ??

Are ATTWS phones still available from Customer Service ??

Thanks for your help Smile
6 replies

Jul 9, 2005, 3:20 PM


is there any body there???
1 reply

Jul 8, 2005, 7:54 AM

Mornin' all!

Pense, you're slackin' off with the greetings in the a.m.!
8 replies
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