User: yodude
These are the most recent forum messages posted by yodude:
In your opinion (for VZW employees mainly)
What is the best phone thay have to offer right now? Whether brand new or slighlty older, but still good? I have a friend looking for the best one, money is not really an issue. I still love my enV, but she wants more opinions.
Re: On the Second Day... revised
oh wait... you started out at the 2nd day of christmas. let me fix my response.
Two turtle doves and a partridge in a pear tree!
On the 3rd day of Christmas...
Re: what was everyone for...
I was a china doll. I was gonna be a pregnant nun though.
Re: On the Second Day...
A partridge in a pear tree. :lol:
On the second day of christmas my true love gave to me....
Re: Worst thing you've said to a customer
It's a kiosk. He didn't hear. But his daughter was like "it's ok, he had no right to go on complaining to you. It's not your fault. And when I was pregnant I didn't give a f*** either."
Re: Worst thing you've said to a customer
I'm just getting myself into trouble today... I just learned that mumbling angry things under your breath can ocassionally be caught.. oops... Some guy came in to buy a case, then started complaining about how it's cheaper at Target. I said sorry, I can't match the price at Target. He said well I would have bought it here if it was cheaper. He did leave... But not quickly enough. I had just mumbled "I don't really give a f***." ...
Re: Worst thing you've said to a customer
This popped out of my mouth today before I could stop it. I was sitting down in my kiosk doing pretty much nothing. Every once in a while pulling out my book and reading a few pages or playing Zuma on my phone when I had a guy walk up. Here is waht happened.
C: Looks like you need something to do.
m: Haha probably.
C: Well I can give you something to do.
M: I'd rather not. Sitting here playing games ...
Re: hahahahahaha
Yay for the Tmo event rep leaving us a huge bouquet of them. :D
Re: why do you have your current provider?
She was in CS I think.
hahahahahaha
I found the cure for hating work. Fill a big bunch of balloons, then shoot staples at them and see how many you can pop in 60 seconds.
:D
Re: It's only the second day of it...
Christmas Christmas is.... something... ME I WANT A HULA HOOP!!!! Hurry Christmase... ya. The hula hoop is the only part I really know.
Re: I want to strangle someone....
Alas, the terrible guitar hero playing, the karoake and the stupid mother f'in Bose system demos have begun. Mix that in with Christmas music and it's terrible.
Re: why do you have your current provider?
It wasn't just that she didn't know cuz TMo doesn't carry it. I even broke it down for her and said "It's a cord that plugs into the phone and the computer and allows you to download music." Then she proceeded to explain to me how to download a ringtone fron tzones. But I've had them for less than a year and have already had to file a complaint with the FCC.
Re: I want to strangle someone....
Yea I have. I'm pregnant. My sons father left me 15 days before our wedding on our anniversary.Thats a pretty big relationship issue right? And yet I still come to work without a constipated personality and I'm on time and don't make up lame excuses. The thing about this guy is I know it's NOT marital problems. It's him being too gung ho about his "import export" business that is "strictly on the side". Even when he is ...
Re: I want to strangle someone....
Then I would have to deal with the DM b!tching at me for the crap job my manager does. We used to rank #1 in our district for sales. Now we rank about #7.... BECAUSE THE EFFING MANAGER DOESN"T DO JACK SH!T!!!! I'm leaving in a few weeks though. Maybe I'll "go into" labor next week....
Re: It's only the second day of it...
I'll....be.... home... for... christmas... if... only... in... my... dreams. I'm falling asleep here!!! And I already want to say F it all and walk out of here. :P
Re: why do you have your current provider?
And I was proven by TMo yet again yesterday that $600 to cancel my lines isn't looking so bad....
I want to strangle someone....
I have had 1 customer in the 10 minutes I've been here. And she has come back 4 times asking questions that a) either have nothing to do with phones or b) just really annoying questions. Like "I have this phone and need a charger for it." "What's the model of the phone?" "How am I supposed to know?"
Then she asked me if I ran the jewelry counter and when I said no, she asked if I could ...
Re: why do you have your current provider?
I have T Mo. Because it was cheap. And I get what I pay for.... Their customer service sucks. JD Power is crazy. I have not talked to one educated, nice person in the company so far. I have been put on a 3000 minute Myfaves plan when I asked for the 700 min basic family plan. They took off my unlimited messaging when I did that also. I asked for info on buying a USB cable for a ...
G0# d@#n F*@(!ng BOSE!!!!
One of the Bose systems planted right in front of my kiosk freaking just shut down my kiosk... I kid you not. Some dude came to play with it, turned it on and BAM!!! Computer off, lights off. I turned the computer back on and waited for it to come back on. Guess how long start up on this thing takes?! 25 FREAKIN MINUTES!!!! I hate you Bose. Go screw a cow and I hope you get diseased.
Re: Worst thing you've said to a customer
That's one thing I NEVER understood! People calling in complaining about the taxes!! "Well Cingular never charged me them! They told me they didn't!!" Well Cingular lied to you... Do they have control over the goverment. NO!!!
Re: Worst thing you've said to a customer
"Ma'am, we aren't screwing you over, nor did we give you a bad phone on purpose. You are NOT entitled to a free phone or free service. That would be us getting screwed over. If you want to disconnect because you don't like that your phone has the ability to have call forwarding, then go for it. I don't care. I don't need your business, because you are already a customer. Have a nice day." Then I hung up ...
Re: sucking the life force out of me this job is..
haha whatever. I used to work at Newgate Mall in Ogden.... Wow....
Re: Yodude - I hear ya!
Ya. There is 3 of us working at this location, I'm PT, the other 2 FT, and the manager has been in wireless on and off for 5 years, but only manager here for 3 or 4 months. And the other FT kid is probably going to quit before Christmas, I have to leave the beginning of December and the manager has done nothing to look at hiring anyone else.
Re: sucking the life force out of me this job is..
It's an SC Kiosk inside the Layton Sams Club.
Re: sucking the life force out of me this job is..
I feel ya... I only have less than a month left, then 3 months of freedom and then a decision to make if I'm going to come back here or not. I cannot make crap here anymore. When I first started, we had good phones, no returns, everything was good. Then when I was settled in my boss turned into hellspawn and pretty much dissapeared, we started having return after return after return, we can't get ANY good phones ...
WTF?!
People wander aimlessly into my kiosk all the time, look at the phones, pick up brochures. i ask if they have any questions, who they are with now etc. If they come in on their phone, I acknowledge them and wait for them to finish. This guy just came in, was looking at Blackberries and the Blast, talking on his phone, asked for a pen and a piece of paper and started writing down the prices. Then he gets ...
Re: Ah Hell.....
yet another FANTASTIC reason you should not be leaving your phone out in the open when people are in your store.
Re: just got a bill and had the same problem!!
WE had T mo pull up my fiance's number, and the history of it. The previous owner of that number had not been subscribed to any of these. And my sisters number was not, mine was not, my guess is that Alert Cellular thought it would be funny to screw us over. haha jk.
Re: Kill all the boots...
Nothing wrong with the boots. They make me feel all cuddly warm when I walk outside in winter. THough, yes, I could dress up in a loincloth and a throw a little piece of fabric over my chest, put on those boots and go all barbarian. lol.
Re: haha fire alarms...
I work in a kiosk inside Sams Club.
haha fire alarms...
I'm talking to this guy about getting a prepaid phone for his wife and how to add minutes. He is probably around 70. Well, someone sets off the security alarm at the jewelry counter, which sounds like a fire alarm. This guy flips out and is like "what's going on?! what's on fire?! Can we get out or are we going to die in here?!" I calmed him down, and I don't mean to laugh, but it was ...
Re: Price for 'premium' text messages? $10,000
Webb said:
yodude said:
When I was a CSR for VZW, I would flat out tell them if they wanted a credit they needed to call the company that was charging them. They are 3rd party, they bill us, we bill you, start from the top to get your money back. I would offer what I could, the CS number for the company, how to stop any more charges from coming, offer to block premium texts, but no credits. And yea, ...
Re: just got a bill and had the same problem!!
When I very first got T Mobile, my sister and I ported our numbers from VZW, my fiance got a new number. The very next day he started getting "Want to know who loves you?" And crap like that. Then... 3 days later my sister did... then I did. I had just dealt with this crap in CS with VZW and knew not to do it, the other 2 weren't stupid either. We knew how to stop thm, so ...
Re: THANK YOU!!!
I just spent 40 minutes on the phone getting cusotmer service to disconnect 2 lines of service done 12 days ago and they were saying it was past the 14 days. I finally hung up caleld back, spoke to a supervisor and got them disconnected. Then my ex, baby daddy, called pleading for me to leave work and pick him up from the city an hour away. I refused, but he keeps texting me. So at least I have ...
Want sales.... Know your state capitals! haha
Some random guy came up to me and was like "What's the capital of Vermont?" I said "Montpeiler." His response... "Congratulations. You just won my business." I was confused for a second, then he explained to me that he has gone to 6 different T Mobile locations, they have not known the answer and therefore were not smart enough to handle his 3 line activation he was interested in. And when I explained our deals to him, he was ...
Re: Price for 'premium' text messages? $10,000
When I was a CSR for VZW, I would flat out tell them if they wanted a credit they needed to call the company that was charging them. They are 3rd party, they bill us, we bill you, start from the top to get your money back. I would offer what I could, the CS number for the company, how to stop any more charges from coming, offer to block premium texts, but no credits. And yea, they tried ...
Re: restricting phone usage during the day
or hotkarl666...
Kangaroos stink??
I was activating a phone for a customer and her daughter comes running up to her, apparently having just gone to the bathroom, and yells "It smells like someone crapped out a kangaroo in there!!!" :lol: It made me laugh.
Re: Math Lesson
I had one guy fighting with me over a pro rated bill because he disconnected service within the 30 days and was upset that he got charged for the minutes used, even though I KNOW I went over that with him. I told him, 20 days on a 59.99 plan pro rates to about $2 a day, so that would be about $40 plus tax as long as he didn't go over his minutes allotted. He didn't. But he ...
(older messages not shown)
