This is so awesome, everday I get customers who just need an easier phone, whether it be age, or vision. Why couldn't this phone be put on the alltel, or verizon networks? any one know why it couldn't be?
Great Calls may be marketing the jitterbug phone for elderly and their kids, but the company has no reliable customer support. They have split the customer service into several departments so that you get the old fashion bureaucratic run around when you have a problem. No one in the company will take any responsibility for any problem. Once you buy the phone you are on your own. In addition, the department that take the credit card info and does the ordering may not be all that honest.
I got this phone for my Dad who is going blind and living in an assisted living facility. Great Calls can not seem to understand that some might buy a phone like this for their parents.
The company has charge my credit card twice and is responding very ... (continues)
This phone is DEFINITELY not for me. But I know several people (at least 😎 that would prefer a more simplistic phone. This would be great for those users. I'm just wondering who will carry it? It won't be a huge revenue maker as far as extra services, but that will be more than made up in quantity of users that have been hesitant or are intimidated by technology
Although I would never use this phone because it looks like a toilet, I am interested in knowing if it will be sold by any US carrier, and if so, when? Looking at the photos it shows this phone with three large buttons on the keypad rather than a number keypad. My eyesight is not so good, so I can not see what they say, but seeing as this phone is CDMA and it has a three button keypad, it seems like a prime candidate for Verizon Wireless's Chaperone service. If anyone has any information about this phone, please let me know.
over in the "2006 Holiday Pre-Preview" discussion:
Looking for smartphone compatible with verizon.
I'm looking to purchase a smartphone or something that is very compatiable with outlook. The best one would be a small flip phone - have a speakerphone and bluetooth. I am currently using verizon and would like to continue but the only thing I see is the cingular star trek phone. Are there any other alternatives coming out?
For Instance I have low vision and hearing impaired in one ear but I am no granny. But there are serious drawbacks to this phone. The charges are only the beginning. Many other drawbacks have also been covered and the un-hip-ness of this phone for younger people is a big minus ! But I am glad someone is finally beginning to address the real lack of WELL DESIGNED cell phones that truly meet the needs of the low vision and hearing impaired. Lets hope this idea is improved upon and the trend continues to gain recognition because there really is a need in our society for the elderly and those living with vision, hearing, and motor disabilities.
I visited their website and could not find any coverage maps. So I emailed the customer service and asked what their coverage was. Here is the response I got.
Which network or cellular carrier do you use?
GreatCall enjoys arrangements with many CDMA carriers across the country to ensure nationwide coverage for Jitterbug customers. This includes three of the largest cellular carriers as well as numerous regional providers. We don’t name or promote our service providers by agreement.
What is the coverage area for the GreatCall service?
GreatCall covers most of the U.S. where cellular service is available from the major CDMA carriers. If you do not have coverage with one of the major carriers in your area, then you may not have a... (continues)
I have to admit, I'm fantastically impressed by the idea and the execution. I think it's great that there is a product that takes into account the needs of those who don't need 1.2 million gadgets packed into a phone, and really need it for essential purposes.
That said, it's upsetting to see how the phone and rate plans are priced, so much so that they would probably price someone who is on a fixed income out of consideration. I know that my 80 year old uncle has been very happy with previous services, but has complained about the phones becuase of the difficulty of button pressing and complicated menus. one thing he never complains about, however, is the cost of the rate plan, usually no more than 20/every three months w/ Virgin Mo... (continues)
Phonescoop has not mentioned a carrier even once... but they did test it on something...
But it is CDMA... it's not like someone can just activate it on any carrier. Sprint will not allow foreign ESN's on the network. As a matter of fact, I believe Alltel and Verizon are starting to block foreign ESN's as well. The only carrier I know that activates anything are Cricket and Page Plus (MVNO).