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Huh? What Network?

BeachSlapped

Mar 21, 2006, 12:32 AM
Ok, so I brought my number to Verizon from T-Mo. Even the calls were clearer on T-Mo, I guess I'm still to make a decision (10 days left on 14 day trail period) Anyway, I just tried to call customer service in order to make a few changes (that can't be done on website) but customer service is closed. 😲 Closed??? 😲
What ever happened to: "we never stop working for you!" It was a shocker when I got that recording asking me to call back during Vzw business hrs.
I guess those guys that work on the "network" need some sleep to. 😎
If things don't work out with Vz (I dropped my first call made at home) I might try Cingular. My sister has nothing but good things to say about Cingy. Well, I now wonder if Cingy has 24 hr cust service? hmmmm...
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maverick96

Mar 21, 2006, 12:34 AM
no they don't have 24hr. customer sertvice at least from the last time I checked!
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SystemShock

Mar 21, 2006, 12:51 AM
Why'd you switch to Verizon if you hate 'em?:

https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »

Y'all also say in your personal info that "GSM rules!" Somethin' don't smell quite right.

And yeah, its a bummer that VZW's cust service is only open 119 hours a week. I find that incredibly inconvenient personally. 😳
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MidnightDT

Mar 21, 2006, 2:39 AM
cingular and customer service in the same sentence...
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MidnightDT

Mar 21, 2006, 2:40 AM
oh ya sorry i got so confused i forgot what i was originally gonna post.


where do you live beach? what type of phone do you have? where are the calls dropping? how many bars do you have?
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fc2462

Mar 21, 2006, 3:25 AM
I know Verizon has 24 hour technical support that can assist with problems and such. But, to make account changes such as switching your rate plan, etc. must be done during their business hours which are about 16 hours a day.
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SprintBGN

Mar 21, 2006, 7:25 AM
sprint has 24/7 customer service, but the problem is that at 4 am, there are no call centers in the us that open...so you get some pakistani named "david"
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adilus

Mar 21, 2006, 12:09 PM
So do you lie often or is just something you do on Phonescoop?

Do you remember this post?


VZW wants me back! I don't think so...
by BeachSlapped Nov 27, 2005, 12:31 PM


I left VZW back in August. I went to a GSM carrier. Shortly after leaving, with my last bill Vz sent me a "sorry you're leaving" letter. In this letter they talked about how big and good their network is and blah blah... a little further down in this letter it implied that after trying other carriers they were pretty sure I'd come back.
Well, I haven't. I'm very happy with Cingular. I'm happier than the 1st time I tried Cingular (when they first rolled out GSM) Anyway, it's been almost 4 months since I left, so I got another letter. This one is a "ch...
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SystemShock

Mar 21, 2006, 12:43 PM
adilus said:
So do you lie often or is just something you do on Phonescoop?

Do you remember this post?


VZW wants me back! I don't think so...
by BeachSlapped Nov 27, 2005, 12:31 PM


I left VZW back in August. I went to a GSM carrier. Shortly after leaving, with my last bill Vz sent me a "sorry you're leaving" letter. In this letter they talked about how big and good their network is and blah blah... a little further down in this letter it implied that after trying other carriers they were pretty sure I'd come back.
Well, I haven't. I'm very happy with Cingular. I'm happier than the 1st time I tried Cingular (when they first rolled out GSM) Anyway, it's been almost 4 months since I left, so I got
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ArmySF

Mar 21, 2006, 1:05 PM
so big deal he made up a story lets not crucify the guy. Busted that sounds pathetic, y know? please player take chill pill does it really matter.
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SystemShock

Mar 21, 2006, 3:26 PM
ArmySF said:
so big deal he made up a story lets not crucify the guy. Busted that sounds pathetic, y know? please player take chill pill does it really matter.

Sorry player, but beyond a certain point of pathetic-ness, you kinda gotta scratch your head and go "Yeah, that's jus' sad." An' he's sad for doin' it, I'm not sad for noticing, lol.

I mean, you're not sympatico with the guy, right? 'Cus that'd be sad too. 😛
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ArmySF

Mar 21, 2006, 3:36 PM
you foo i just think its weak sauce that you piled on over a nothing issue,
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SystemShock

Mar 21, 2006, 5:18 PM
Hey, thats your opinion an' you're welcome to it. I don't see it, but whatev.

Me, I got better things to do than defend sad little dudes that make up lies. 😁
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adilus

Mar 22, 2006, 8:33 AM
ArmySF said:
you foo i just think its weak sauce that you piled on over a nothing issue,


😳
now try that again in english...
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sowhatsowhat10

Mar 21, 2006, 7:09 PM
OHHHHH SNAAAAPS!!!!! BEACHSLAPPED JUST GOT BITCHSLAPPED!!! 😲 😳 🤣
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Anxiovert

Mar 21, 2006, 10:13 PM
I'm sorry... I guess I'm lost. So, is it a lie that customer service is not open 24 hours?
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adilus

Mar 22, 2006, 8:35 AM
😁 😁 😁 🤣 🤣 🤣

CS is not open 24 hours... although I believe most companies have an after hours dept that deals with emergencies...
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kimlee_star

Mar 21, 2006, 7:18 PM
Not a Big deal, however.... he still busted... 🤣
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BeachSlapped

Mar 21, 2006, 10:05 PM
I AM SORRY! 🤭

Nextel18 made me do it! 😡 He paid me to do it! 😕

LOL
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ArmySF

Mar 21, 2006, 10:25 PM
you might want to send an apology email to systemshock he took it hardest
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SystemShock

Mar 22, 2006, 7:36 AM
Not really. I just took it for what it was, aka a 'Stupid Human Trick'. C'mon beach, that was just plain' embarrassin', bro. 🤭

Army, on the other hand, seemed to want to declare jihad on me for callin' a spade a spade. Ah, internet forums. They are the whackness.
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