Learn Verizon Math, It's wrong of course, but how they do it.
http://media.putfile.com/Verizon-Bad-Math »
Verizon says: $.002 = $.00002
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After the call the following will make sense:
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He was quoted a price of .002 cents.
The actual price is .002 dollars.
The units are different. One dollar unit is equal to 100 cent units.
.002 cents * 35,893 = 0.71786 U.S. dollars
.002 dollars * 35,893 = 71.78600 U.S. dollars
See the difference the units of measure make?
Another way to see it, expressed solely in dollars is (note, .002 dollars is the actual price, however, .00002 dollars (aka .002 cents) is the price he was quoted and the price that was notated in his account several times) :
.002 U...
(continues)
Verizon says: $.002 = $.00002
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After the call the following will make sense:
---------------------------------------------
He was quoted a price of .002 cents.
The actual price is .002 dollars.
The units are different. One dollar unit is equal to 100 cent units.
.002 cents * 35,893 = 0.71786 U.S. dollars
.002 dollars * 35,893 = 71.78600 U.S. dollars
See the difference the units of measure make?
Another way to see it, expressed solely in dollars is (note, .002 dollars is the actual price, however, .00002 dollars (aka .002 cents) is the price he was quoted and the price that was notated in his account several times) :
.002 U...
(continues)
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Ah, I did not see that you had posted here about it.
However, if you wanna get pedantic... technically I posted first about it:
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
and as well, included the actual voice conversation, which your post does not.
Besides, seeing is one thing, hearing is another.
However, if you wanna get pedantic... technically I posted first about it:
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
and as well, included the actual voice conversation, which your post does not.
Besides, seeing is one thing, hearing is another.
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I am listing to it now and laughing pretty hard. I just used it for a point yesterday.
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this sounds like a simple error saying cents instead of dollars.
I personally keep it simple instead of saying .015$ for the pay as you go kb cost i tell them its a penny and a half.
keep it simple.
I personally keep it simple instead of saying .015$ for the pay as you go kb cost i tell them its a penny and a half.
keep it simple.
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A simple error with a 100 fold difference in value that none of the reps were able to understand and a simple error that continues to this day.
The error, I believe, is Verizon's fault, accordingly they should be responsible for it.
The error, I believe, is Verizon's fault, accordingly they should be responsible for it.
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true does anyone know if verizon fixed it after all this? Anyone forward it to a major media outlet like cbs on your side?
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I think it is a "developing story" and the caller blogged it recently to put some public pressure on Verizon.
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I read the blog, but the blog kept talking about the audio tape. I didn't see a link for this. Anyone have?
It all boils down to the fact that once numbers are to the right of a decimal people say that is cents. But in this case it is still dollars. I always tell people a half cent a kilobyte...or very expensive! LOL. I know this is actually more then the real rate, but close enough and people will have better expectations. However, I too feel they should honor what was told.
But again...there are alot of mind tricks out there that we have been attuned to reading certain ways. Like counting the f's in a paragraph that has some if and other things. People will overlook a few because the human mind doesn't generally look at thing...
(continues)
It all boils down to the fact that once numbers are to the right of a decimal people say that is cents. But in this case it is still dollars. I always tell people a half cent a kilobyte...or very expensive! LOL. I know this is actually more then the real rate, but close enough and people will have better expectations. However, I too feel they should honor what was told.
But again...there are alot of mind tricks out there that we have been attuned to reading certain ways. Like counting the f's in a paragraph that has some if and other things. People will overlook a few because the human mind doesn't generally look at thing...
(continues)
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hopefully sprint will keep their free data roaming to Canada and Mexico. Then I won't have to go through something like this.
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were talking about 71 dollars here right? whats the crisis about.
If i took this call it would depend on what the notes said, If it said "adv cust it would be .002 cents /kb" then I would credit the whole thing and educate the customer that in the future its 002$ not cents so he/she knows.
if the notes said .002$ but the customer was adamant that he was told .002 cents I would probably go half with him and credit half.
If i took this call it would depend on what the notes said, If it said "adv cust it would be .002 cents /kb" then I would credit the whole thing and educate the customer that in the future its 002$ not cents so he/she knows.
if the notes said .002$ but the customer was adamant that he was told .002 cents I would probably go half with him and credit half.
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then he should be credited and educated that in the future, the actual rate is 0.002$ not cents.
done.
If I took this guys call about the bill there wouldnt even be a tape(which by the way if prohibid) posted becuase it would of been handled.
I agree with the customer here VZW made an error and it should be credited back. we are only humans and mistakes do happen.
done.
If I took this guys call about the bill there wouldnt even be a tape(which by the way if prohibid) posted becuase it would of been handled.
I agree with the customer here VZW made an error and it should be credited back. we are only humans and mistakes do happen.
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he said if in fact its .002$ he was fine his problem is every one was still quoting the cents and when they added it up they were doing dollars. You really should listen to it its pretty damn funny!
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I did listen to it. you keep posting the same ting in circles.
The tape to me was more embarassing then funny. VZW was wrong in this instance however this one situation does not reflect all VZW billing or customer service operations. it only reflects this one persons experience.
The tape to me was more embarassing then funny. VZW was wrong in this instance however this one situation does not reflect all VZW billing or customer service operations. it only reflects this one persons experience.
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Everyone here is wrong. It is .002 cents and that does equal dollars when multiplyed by the usage. There is no such thing as .002 dollars. Math is never done that way.
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🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣
Another of the fine math students our country has produced!
Another of the fine math students our country has produced!
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.002¢ (cents) = $0.00002 (dollars) [What he was quoted]
$0.002 (dollars) = .2¢ (cents) [What it actually is]
$0.002 (dollars) = .2¢ (cents) [What it actually is]
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Everyone here is wrong. It is .002 cents and that does equal dollars when multiplyed by the usage. There is no such thing as .002 dollars. Math is never done that way.
Are you serious? Even after all the explanations the caller made, and supplemental ones here, you still are claiming that .002 dollars is the same as .002 cents and that .002 dollars does not exist.
Even more shocking is you claim math is never done that way, while exhibiting a complete lack of understanding of basic math principles.
Units of measure are incredibly important and have implicit effects on the values you quote.
002 cents * 35,893 = 0.71786 U.S. dollars
.002 dollars * 35,893 = 71.78600 U.S. dollars
Do you...
(continues)
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Are you really that stupid? It's not even worth explaining again at this point. If you haven't figured it out yet, you should probably wear a helmet and ride the short bus.
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Recording of phone calls is not prohibited.
All the wireless carriers state "the call may be monitored or recorded for quality control purposes" or words to that effect. It works two ways.
Furthermore state laws also allow the recording of conversations, depending on the state.
However, since the carrier explicitly states that it may be recorded, this is moot.
All the wireless carriers state "the call may be monitored or recorded for quality control purposes" or words to that effect. It works two ways.
Furthermore state laws also allow the recording of conversations, depending on the state.
However, since the carrier explicitly states that it may be recorded, this is moot.
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captainplooky said:
Recording of phone calls is not prohibited.
All the wireless carriers state "the call may be monitored or recorded for quality control purposes" or words to that effect. It works two ways.
Furthermore state laws also allow the recording of conversations, depending on the state.
However, since the carrier explicitly states that it may be recorded, this is moot.
My understanding is that the customer needs to get permission if he/she wants to record the call. If a customer tells the rep that they are recording a call, the rep (at 3 of the call centers I've worked at) tell the customer they need to stop recording the call. If the customer refuses, then the rep can d/c the call. ...
(continues)
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Only 12 states require the consent of all parties of the conversation.
The remaining 38 (curses to math) permit recording by one party only, without the consent of other parties.
It is only illegal in all states to record conversations you are not a part of.
Furthermore, the carrier explicitly states that "this call may be recorded for quality assurance purposes" which gives implicit permission to the caller to record. Just as the caller gives implicit permission to be recorded by staying on the line.
They are just trying to cover their ass.
The remaining 38 (curses to math) permit recording by one party only, without the consent of other parties.
It is only illegal in all states to record conversations you are not a part of.
Furthermore, the carrier explicitly states that "this call may be recorded for quality assurance purposes" which gives implicit permission to the caller to record. Just as the caller gives implicit permission to be recorded by staying on the line.
They are just trying to cover their ass.
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For more info and to check to see if he ever gets a resolution check out:
http://verizonmath.blogspot.com/ »
http://verizonmath.blogspot.com/ »
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Okay, is this person and everyone else really that dumb? There really isn't a such thing as .002 dollars. I mean there is, and you could figure it, but it's not what is being talking about here. Anything money wise after a point is in cents. If you take .002 cents and multiply it by the usage you get the total in dollars. It would only be cents if the total was still on the right of the decimal. The number turns in to dollars because it is a whole number on the left of the decimal. The call is a complete idiot. You don't convert cents to dollars and dollars to cents. Money is one thing. There the 35000 whatever usage times .002 cents equals that many dollars.
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Actually to be more specific it ins't cents or dollars. It is simply .002 per kilobyte. You don't say cents or dollar. That multiplyed by the usage is the total in dollars.
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you are right except they quoted .002 cents which is in fact less very mush less then 1 cent. Sprints web site shows $0.003/kb. So there is a difference. Just like the guy said 20000 pennies is different then 20000 dollars.
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That is true. I guess I see he point to a degree. I'm sure it is usually quoted as cents when in reality there shouldn't be a cents or dollars behind it. It's hard not to quote money with one or the other. Most people would never guess it. You say it in cents and they will know what you mean.
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Yeah I said before if its in the format we always use ie: 10.00 with only hundredths its ok. Once you add another tenth it becomes a matter of what unit you are quoting.
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That doesn't even make sense. Why wouldn't you quote it as cents or dollars? Saying 0.002 is completely meaningless without the cents or dollars.
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but but units of measure of irrelevant... we are a company trying to make money
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If it's 0.002 per kilobyte with absolutely no units of measurement, can I pay them 0.002 pieces of pocket lint per kilobyte?
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Anything money wise after a point is in cents.
So units of measure have no bearing? Interesting perspective that contradicts basic math principles.
Seriously, just stop talking cause you are looking incredibly foolish and making your company look even worse.
.002 cents * 35,893 = 0.71786 U.S. dollars
.002 dollars * 35,893 = 71.78600 U.S. dollars
Whereas, if we were using dollars for units of measure:
.002 U.S. dollars * 35 893 = 71.78600 U.S. dollars
.00002 dollars * 35,893 = 0.71786 U.S. dollars
You don't convert cents to dollars and dollars to cents
100 cents = 1 dollar
50 cents = .5 dollars
Heresy!!
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I have a question --- because I do not want to be an idiotic rep 🤣 I just keep confusing myself about this situation....ok say our data charges are .03/kb....I always say it like this " three cents a kb" now because i say "three cents" does that make it .003cents or is it .003$.....or am i supposed to say point zero three dollar?
i know this may sound stupid but please tell me how these people are supposed to say it...i have yet to listen to the clip...i will when i get home and probably when i do that it will answer my question but i just want to post!
i know this may sound stupid but please tell me how these people are supposed to say it...i have yet to listen to the clip...i will when i get home and probably when i do that it will answer my question but i just want to post!
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Is it $.03/kb or is it .03cents a kb. That is what the original post is saying. That is a huge difference. If it is $.03 that would be 3 cents per kb. If it is .03 cents, then that would be 3 one hundredth of a cent. More then likely it is $.003 which is 3 tenths of one cent.
I always just tell people that it would be half a cent per kb...or in simple terms, freaking expensive!
I always just tell people that it would be half a cent per kb...or in simple terms, freaking expensive!
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Here is the letter he received from Verizon today that gives him a full refund. They offered him a 50% refund which he rightfully refused, after trying to pressure him into paying the full amount several times.
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Dear George Vaccaro,
Thank you for your reply. Again, I apologize for the miscommunications regarding this issue and for your frustration and inconvenience as a result.
In review of your account a previous representative has credited for the data charges in question for $71.79. You may take this amount off of your current amount due. In the future please keep in mind that it is .002 dollars per KB while in Canada.
It has been a pleasure assisting you today, and we ap...
(continues)
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Dear George Vaccaro,
Thank you for your reply. Again, I apologize for the miscommunications regarding this issue and for your frustration and inconvenience as a result.
In review of your account a previous representative has credited for the data charges in question for $71.79. You may take this amount off of your current amount due. In the future please keep in mind that it is .002 dollars per KB while in Canada.
It has been a pleasure assisting you today, and we ap...
(continues)
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Perhaps it's time to brush up on your math and learn how the units of measure effect a value.
http://www.math.gatech.edu/~cain/textbooks/onlineboo ... »
http://www.math.gatech.edu/~cain/textbooks/onlineboo ... »
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It was a simple miscommunication that you took advantage of. You even said that you did not think that the quoted price was correct. Are you happy now, you got your way? It is people you that drive uo the prices for all other consumers. Since you had a PDA phone you could have easily ,looked up the price of data usage in Canada from the VZW website, but you know that there was no way to manipulate a situation if you actually read it yourself.
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you aren't kidding. I think he went beyond what he needed to do. He made the rep relook at it to make sure then had them note his account. He did nothing wrong. Verizon needs to either fix their computer if it is typed wrong in their or get people that are a little more educated!
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http://www.verizonwireless.com/b2c/busines sSolutions/global/pricingCoverage.jsp
😲 wow.
Want to know how EASY it is to find this information?
1. www.vzw.com
2. Business tab
3. Business Products
4. Global Services
5. Global E-mail
6. Pricing & Coverage
There it gives you two options: One, monthly access, or two, per KB charges.
You could probably use the "search" or the site map to find this page too, but I didn't feel like mapping that at for you.. sorry. 😉
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Now that we've established the prices ARE, in fact, listed online, let me ask... How would such a smart guy missed this? Being that he is pretty good at math, most likely web-savvy, and he called in more then once to...
(continues)
😲 wow.
Want to know how EASY it is to find this information?
1. www.vzw.com
2. Business tab
3. Business Products
4. Global Services
5. Global E-mail
6. Pricing & Coverage
There it gives you two options: One, monthly access, or two, per KB charges.
You could probably use the "search" or the site map to find this page too, but I didn't feel like mapping that at for you.. sorry. 😉
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Now that we've established the prices ARE, in fact, listed online, let me ask... How would such a smart guy missed this? Being that he is pretty good at math, most likely web-savvy, and he called in more then once to...
(continues)
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Man, I'm sorry you had to deal with all that, I am a VZW rep and I know that I have quoted people the .002 cents not even paying attention to what I was saying. I am very well aware there is a difference and if you had gotten a hold of me I would have credited you on the spot. And furthermore, any customer that calls in in the future with this on their account disputing the charges I will give them the credit because I know how prevalent the problem is. Everybody quotes that rate for kilobytes and I have never even thought twice about it.
Just a little fyi while we are on the topic of misquoting units. While in training for data everybody quotes the network speed as MegaBYTES per second and KiloBYTES per second as opposed to how network t...
(continues)
Just a little fyi while we are on the topic of misquoting units. While in training for data everybody quotes the network speed as MegaBYTES per second and KiloBYTES per second as opposed to how network t...
(continues)
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there is nothing in writing that states CENTS it is the reps fault for using the wrong word. but i bet 99 percent of people would say cents due to it being to the right of the decimal??? duh. yeah and if the customer just looked at his paperwork it is printed correctly. the customer was pulling a trick by using the reps wording against them. thats fine whatever. get a credit and a laugh. it is funny i am not going to lie but it could happen to anyone at any carrier. but i also had to bring up the kilobyte thing as well that i heard reps say alllll the time. and people didnt believe me at first either lol. 🤣
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The wording and presentation is a little confusing. I look at it like this when I see it: .002 is the equivalent of 2/10ths of a penny when we are talking money. Just like .02 is 2/10ths of a dime and .20 is 2/10ths of a dollar.
By that math, it takes 5 KB to make a penny. it takes 500 KB to make a dollar....therefore taking 10,000 KB to make $20.00.
Therefore, 35,893 KB does equal $71.86 at .002 or 2/10ths of a penny.
Everyone wants to keep moving the decimal point around. There is no need to move it as there is no fraction or whole number being converted.
I know, you are saying I am a moron, but, lets put it this way:
.02 is 2/10ths of a dime. You mulitply .02 by 5 and you get .10.
.002 it 2/10ths of a penny. You mult...
(continues)
By that math, it takes 5 KB to make a penny. it takes 500 KB to make a dollar....therefore taking 10,000 KB to make $20.00.
Therefore, 35,893 KB does equal $71.86 at .002 or 2/10ths of a penny.
Everyone wants to keep moving the decimal point around. There is no need to move it as there is no fraction or whole number being converted.
I know, you are saying I am a moron, but, lets put it this way:
.02 is 2/10ths of a dime. You mulitply .02 by 5 and you get .10.
.002 it 2/10ths of a penny. You mult...
(continues)
...
.002 of $1.00 is the same as .002 cents.
I know, you are still in disbelief and think I am off my rocker......here goes some more.
$1.00 time .002= .002
So, how is .002 cents the same?
We agree .015 is one and a half cents. If you feel the need to move the decimal point, it would look like this : 1.5 . As in one and a half pennies.
We agree that .005 is half of a penny. If you need to move the decimal, it would look like this .5 or half a penny.
It takes two of those half pennies to make a whole penny ( .01 )
So therefore it takes five .002 amounts to equal .01.
Remember, the penny is the whole number now. and because it is the whole number, the penny gets moved to the other side of the decimal point and would loo...
(continues)
I know, you are still in disbelief and think I am off my rocker......here goes some more.
$1.00 time .002= .002
So, how is .002 cents the same?
We agree .015 is one and a half cents. If you feel the need to move the decimal point, it would look like this : 1.5 . As in one and a half pennies.
We agree that .005 is half of a penny. If you need to move the decimal, it would look like this .5 or half a penny.
It takes two of those half pennies to make a whole penny ( .01 )
So therefore it takes five .002 amounts to equal .01.
Remember, the penny is the whole number now. and because it is the whole number, the penny gets moved to the other side of the decimal point and would loo...
(continues)
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This reminds me of a three Stooges bit I saw as a kid.
Oh I see now! 1*1=1*100 Sweet! 🙄
Oh I see now! 1*1=1*100 Sweet! 🙄
...
BLS
The wording and presentation is a little confusing. I look at it like this when I see it: .002 is the equivalent of 2/10ths of a penny when we are talking money. Just like .02 is 2/10ths of a dime and .20 is 2/10ths of a dollar.
You obviously don't understand decimal notation.
.002 = 2/1000
.02 = 2/100
.2 = 2/10
Notice that .002 is not 2/10? It is 2/1000 and that is read as 2 one-thousandths.
BLS
By that math, it takes 5 KB to make a penny. it takes 500 KB to make a dollar....therefore taking 10,000 KB to make $20.00.
You are one again quite incorrect and using math (correctly) substantiates that.
You say it takes 5kB to make a penny at the rat...
(continues)
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captainplooky said:...BLS
The wording and presentation is a little confusing. I look at it like this when I see it: .002 is the equivalent of 2/10ths of a penny when we are talking money. Just like .02 is 2/10ths of a dime and .20 is 2/10ths of a dollar.
You obviously don't understand decimal notation.
.002 = 2/1000
.02 = 2/100
.2 = 2/10
Notice that .002 is not 2/10? It is 2/1000 and that is read as 2 one-thousandths.BLS
By that math, it takes 5 KB to make a penny. it takes 500 KB to make a dollar....therefore taking 10,000 KB to make $20.00.
You are one again quite incorrect and using math (correctly) substantiates that.
You say
(continues)
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You TRULY don't know anything about decimal notation do you? Are you reall that dumb? By your math, when I go to the gas station, instead of paying 2.249 per gallon, I should be paying .02429 per gallon.
.002 of a dollar is the exact same as .002 cents. It is a mathematical injunctin that can not be ignored.
.002 cents is 2/10ths of a penny. Bar none.
.10 1/10th or of a dollar is a dime.
.01 is a penny or 1/100th of a dollar
.001 is 1/1000th of a dollar...NOT A PENNY... GET IT??!!
You take a penny and cut it into 10 equal parts. Everytime you use a KB, we take 2 of those parts.Example:
0.002= 1KB
0.004= 2KB
0.006= 3KB
0.008= 4KB
0.010= 5KB
5KB equals .01 cents. There is the math for you. Numbers do not lie.
To get...
(continues)
.002 of a dollar is the exact same as .002 cents. It is a mathematical injunctin that can not be ignored.
.002 cents is 2/10ths of a penny. Bar none.
.10 1/10th or of a dollar is a dime.
.01 is a penny or 1/100th of a dollar
.001 is 1/1000th of a dollar...NOT A PENNY... GET IT??!!
You take a penny and cut it into 10 equal parts. Everytime you use a KB, we take 2 of those parts.Example:
0.002= 1KB
0.004= 2KB
0.006= 3KB
0.008= 4KB
0.010= 5KB
5KB equals .01 cents. There is the math for you. Numbers do not lie.
To get...
(continues)
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You really should have read more carefully and actually tried some of my examples. Also, I'd be careful questioning the intelligence considering your post.
Let me guess, you work for Verizon?
You claim: .002 of a dollar = .002 cents
Please follow closely:
.002 * 1 U.S. dollar = 0.002 U.S. dollars
.002 U.S. dollars = 0.2 U.S. cents
.2 cents does not equal .002 cents!
Don't believe me? Use Google or some other calculator that will do the conversions for you since you chose to ignore the content of my post showing you the error in your math.
If nothing else, please type i...
(continues)
Let me guess, you work for Verizon?
BLS
.002 of a dollar is the exact same as .002 cents. It is a mathematical injunctin that can not be ignored.
You claim: .002 of a dollar = .002 cents
Please follow closely:
.002 * 1 U.S. dollar = 0.002 U.S. dollars
.002 U.S. dollars = 0.2 U.S. cents
.2 cents does not equal .002 cents!
Don't believe me? Use Google or some other calculator that will do the conversions for you since you chose to ignore the content of my post showing you the error in your math.
If nothing else, please type i...
(continues)
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Here is what I'm thinking.. but this whole thing is really confusing.
2/1000 of a dollar and 2/1000 of a cent are very different. The problem might be that $.002 and .002 cents written out in number form are the same. It's still .002 no matter how you look at it, which is basically in "dollar" format unless it is stated 2/1000 of a cent. .002 plus .002 does eqaual .004. And .002 times 5 does equal .01 which is 1 penny or 1/100 of a dollar.
2/1000 of a dollar and 2/1000 of a cent are very different. The problem might be that $.002 and .002 cents written out in number form are the same. It's still .002 no matter how you look at it, which is basically in "dollar" format unless it is stated 2/1000 of a cent. .002 plus .002 does eqaual .004. And .002 times 5 does equal .01 which is 1 penny or 1/100 of a dollar.
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Wow... this is all so interesting. I still think .002 is the same no matter how you look at it. Like I said 2/1000 of a penny and 2/1000 of a dollar are different. 2/1000 of a dollar is the .002. 2/1000 of a cent is like .00002, which I believe is 2/100,000 of a dollar.
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dude... seriously, c'mon.
.002 dollars, and .002 cents CANNOT be the same amount. .002 dollars is in fact 2/10ths of a cent. .002 cents is 2/1000ths of a cent.
the whole problem is that everyone seems to be ignoring the fact that you are using the same decimal notation for two DIFFERENT units of measure.
we can read it differently by calling .002 dollars, 2/1000ths of a dollar.
and by reading .002 cents, as 2/1000ths of a cent. does that explain the difference in the unit of measure at all? 2/1000ths of a cent is not the same as 2/1000ths of a dollar right?
if it takes 100 cents to make a dollar(and it does, i assure you), then that means that it takes 100,000/1000ths of a cent to make a dollar. So in order to get to ...
(continues)
.002 dollars, and .002 cents CANNOT be the same amount. .002 dollars is in fact 2/10ths of a cent. .002 cents is 2/1000ths of a cent.
the whole problem is that everyone seems to be ignoring the fact that you are using the same decimal notation for two DIFFERENT units of measure.
we can read it differently by calling .002 dollars, 2/1000ths of a dollar.
and by reading .002 cents, as 2/1000ths of a cent. does that explain the difference in the unit of measure at all? 2/1000ths of a cent is not the same as 2/1000ths of a dollar right?
if it takes 100 cents to make a dollar(and it does, i assure you), then that means that it takes 100,000/1000ths of a cent to make a dollar. So in order to get to ...
(continues)
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a descriptor of quantity. The word itself is a noun, but the function of a number is not.
If I have 1 of something, that doesn't tell me what that 1 thing is. This is why numbers are followed by units of measurement. This tells us how many of what we have.
1 kg
1 lb
1 oz
1 degree Fahrenheit
0.002 cents
That's not even getting into the math of what you just said... on that all I have to say is wow. You don't work at a bank, right?
If I have 1 of something, that doesn't tell me what that 1 thing is. This is why numbers are followed by units of measurement. This tells us how many of what we have.
1 kg
1 lb
1 oz
1 degree Fahrenheit
0.002 cents
That's not even getting into the math of what you just said... on that all I have to say is wow. You don't work at a bank, right?
...
That's not even getting into the math of what you just said... on that all I have to say is wow. You don't work at a bank, right?
🤣
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Plooky and Ralph are right.
You are dealing with fractions of dollars and fraction of cents. They are not the same.
A number's appearance before or after a decimal point does not make a lick of difference unless you know what it represents.
You math skills are lacking young padawan.
You are dealing with fractions of dollars and fraction of cents. They are not the same.
A number's appearance before or after a decimal point does not make a lick of difference unless you know what it represents.
You math skills are lacking young padawan.
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exactly. the rep was wrong and although the mathematics all above looks right it means nothing without knowing what the decmal represents 1.5 million is way different than 1.5 hundred both are correct depending on what the decimal is representing. i think? i have gotten so confused by readng all this 🤣
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You are correct.
The easiest way to see it is like this:
.002 dollars is 100 times greater then .002 cents.
.002 dollars is 2/10ths of a cent
.002 cents is 2/1000ths of a cent
The easiest way to see it is like this:
.002 dollars is 100 times greater then .002 cents.
.002 dollars is 2/10ths of a cent
.002 cents is 2/1000ths of a cent
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BLS said:
.002 of a dollar is the exact same as .002 cents. It is a mathematical injunctin that can not be ignored.
The people at Best Buy laughed at me when I tried to buy a new Plasma screen TV with 6,000 pennies. 😡
Seriously, how someone could think that one dollar divided by a thousand, and on hundreth of a dollar (one cent) divided by a thousand are the same is beyond me.
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well tell those bastards at best buy to call a VZW rep and get their stinking math straight! i want that plasma screen tv for 6000 cents!
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I can't believe he keeps saying $0.002 is the same as 0.002¢.
$0.002 = 0.2¢
You don't call anything notated with a $ cents.
It's like calling $0.50 half of a cent instead of FIFTY CENTS.
$0.002 = 0.2¢
You don't call anything notated with a $ cents.
It's like calling $0.50 half of a cent instead of FIFTY CENTS.
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Heh its funny even from someone working at VZW. However it is illegal to record someone without there permission in most every state. And if he had questions he should have refered to his data brochures or if not recieveing them looked at the VZW Website. Also did he get the "Quote" in writing? If anyone should be sueing anyone the rep he recorded without permission should be sueing him for liable among other civil infractions.
Also I dont blame the rep for getting confused as He did not clearly state his issue before going in on his rant. What I find funny pooky is you have made this into a bit deal and lumped every rep into one group with " but how they do it." which is exactually what you make yourself out to be against in the...
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Also I dont blame the rep for getting confused as He did not clearly state his issue before going in on his rant. What I find funny pooky is you have made this into a bit deal and lumped every rep into one group with " but how they do it." which is exactually what you make yourself out to be against in the...
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However it is illegal to record someone without there permission in most every state.
Recording of phone calls is not prohibited in these type cases.
All the wireless carriers state "the call may be monitored or recorded for quality control purposes" or words to that effect. It works two ways.
Furthermore state laws also allow the recording of conversations, depending on the state.
However, since the carrier explicitly states that it may be recorded, this is moot.
Also did he get the "Quote" in writing?
If you listened to the call, he had the representative, and several others, notate the quoted price in his account.
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He did not clearly state his iss
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Okay, we are going to start from scratch and try this again.
The call was made and the question was: " Is the data rate .002 *OF* a dollar or .002 cents per KB?"
.002 *OF* a dollar and .002 cents are the exact same amount. You possibly cannot argue the math: $1.00 X .002= .002 cents. That is less than a penny. It is 2/10ths of a penny to be exact. $.002 is also 2/10ths of a penny
To get the figures you guys are coming up with, this question would have to been asked: " Is the data rate .002 *OF* a dollar or .002 *OF* a cent?"
The *OF* makes a big difference. I never heard him say " .002*OF* a cent." If he did , my mistake, but, if he did not, his math is off by a couple decimal points.
Does that clear it up?
.002 *OF* ...
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The call was made and the question was: " Is the data rate .002 *OF* a dollar or .002 cents per KB?"
.002 *OF* a dollar and .002 cents are the exact same amount. You possibly cannot argue the math: $1.00 X .002= .002 cents. That is less than a penny. It is 2/10ths of a penny to be exact. $.002 is also 2/10ths of a penny
To get the figures you guys are coming up with, this question would have to been asked: " Is the data rate .002 *OF* a dollar or .002 *OF* a cent?"
The *OF* makes a big difference. I never heard him say " .002*OF* a cent." If he did , my mistake, but, if he did not, his math is off by a couple decimal points.
Does that clear it up?
.002 *OF* ...
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We he called in before leaving the coutnry the question was, "What's the data roaming rate while in Canada."
The answer they gave him was, "Point zero zero two cents per kilobyte."
When he called in after getting the bill, he asked, "Do you recognize the difference between point zero zero two Dollars, and point zero zero two cents."
Their answer was, "No, that's the same thing."
I'm honestly not even reading what you wrote because it sounds too much like when Bill Clinton tried to lie about having oral sex and said, "It depends on what your definition of 'is' is."
The answer they gave him was, "Point zero zero two cents per kilobyte."
When he called in after getting the bill, he asked, "Do you recognize the difference between point zero zero two Dollars, and point zero zero two cents."
Their answer was, "No, that's the same thing."
I'm honestly not even reading what you wrote because it sounds too much like when Bill Clinton tried to lie about having oral sex and said, "It depends on what your definition of 'is' is."
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BLS said:...
Okay, we are going to start from scratch and try this again.
The call was made and the question was: " Is the data rate .002 *OF* a dollar or .002 cents per KB?"
.002 *OF* a dollar and .002 cents are the exact same amount. You possibly cannot argue the math: $1.00 X .002= .002 cents. That is less than a penny. It is 2/10ths of a penny to be exact. $.002 is also 2/10ths of a penny
To get the figures you guys are coming up with, this question would have to been asked: " Is the data rate .002 *OF* a dollar or .002 *OF* a cent?"
The *OF* makes a big difference. I never heard him say " .002*OF* a cent." If he did , my mistake, but, if he did not, his math is off by a couple decimal points.
Does t
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BLS said:
.002 *OF* a dollar and .002 cents are the exact same amount. You possibly cannot argue the math: $1.00 X .002= .002 cents. That is less than a penny. It is 2/10ths of a penny to be exact. $.002 is also 2/10ths of a penny
Can't argue that? HAHAHA WATCH ME!
$1.00 x .002 = $.002.
THE UNITS DON'T CHANGE JUST BECAUSE YOU MULTIPLIED BY A DECIMAL!
1 cent = 1/100 of a dollar (or $.01)
Therefore,
$.002 = .00002 cents.
Don't believe me? Here's the real math.
(1/100)*.002 = .00002
MORON.
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sorry but your math is wrong. i never took calculus or was never really good at algebra but to me $.002 does NOT = .00002 cents the decimal moved the wrong way. $.002 equals .2 cents. you are changing the unit of measure by 100 right?
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crap, thats what i get for accidentally clicking back and retyping it without really paying attention. got carried away. the first time i typed it i wrote $.002 = .2cents.
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🤣 its cool. just checking. i am sure everyone has gotten a good headache out of this today 🤣
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You're right. 0.002 dollars is 0.2 cents.
But flip it the other way and 0.002 cents is 0.00002 dollars. That's what we're saying.
If the rep quoted him correctly, they woulda quoted him 0.2 cents. But they didn't do that.
But flip it the other way and 0.002 cents is 0.00002 dollars. That's what we're saying.
If the rep quoted him correctly, they woulda quoted him 0.2 cents. But they didn't do that.
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ryguy79 said:BLS said:
.002 *OF* a dollar and .002 cents are the exact same amount. You possibly cannot argue the math: $1.00 X .002= .002 cents. That is less than a penny. It is 2/10ths of a penny to be exact. $.002 is also 2/10ths of a penny
Can't argue that? HAHAHA WATCH ME!
$1.00 x .002 = $.002.
THE UNITS DON'T CHANGE JUST BECAUSE YOU MULTIPLIED BY A DECIMAL!
1 cent = 1/100 of a dollar (or $.01)
Therefore,
$.002 = .00002 cents.
Don't believe me? Here's the real math.
(1/100)*.002 = .00002
MORON.
yeah, so retyping this, eating dinner, listening to my girlfriend babble about random stuff, and watching tv at the same time didn't really w...
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sangyup81
$0.02 isn't 0.02 cents.CptWireless
$.02 is two cents... umm, "moron."
Yes, but $.02 does not equal .02¢ , so what are you disputing?
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CptWireless said:
$.02 is two cents... umm, "moron."
that's what I said moron
your math seems ok but not your reading comprehension
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Plooky your right I did ot listen to the whole thing. But then again why should I it was what in my opinion was someone who was well prepared against someone who was not well prepared. If the subject content was not complex to rep he was speaking to why did he change the "examples" before asking the same question to a answer he obvously allready knew. In fact i purpose that he made that call with the express intention of argueing his way out of a bill he was more than likely aware he was going to recieve.GRANTED vzw should more throughly train there reps on .kb rates and costs. Its sad we live in such a literal world sometimes. As to the rights of being recorded he is still required to make the individual recorded aware they are being rec...
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WTF is wrong with some of you people? I honestly can not believe some of the things you people are willing to say, despite all evidence to the contrary.
You consider basic math a complex subject? 🤣
Learning about decimals and money is something you do in grade school, and should hardly be considered a "complex" subject after leaving grade school.
He changed his examples in a futile attempt to help the representatives, who apparently missed those days in grade school, understand the issue at hand.
That much should be obviou...
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If the subject content was not complex to rep he was speaking to why did he change the "examples" before asking the same question to a answer he obvously allready knew.
You consider basic math a complex subject? 🤣
Learning about decimals and money is something you do in grade school, and should hardly be considered a "complex" subject after leaving grade school.
He changed his examples in a futile attempt to help the representatives, who apparently missed those days in grade school, understand the issue at hand.
That much should be obviou...
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Damn you Joe 🤣
Stop using my freaking computer and changing my settings!
Stop using my freaking computer and changing my settings!
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independentjoe said:
WTF is wrong with some of you people? I honestly can not believe some of the things you people are willing to say, despite all evidence to the contrary.
So you’re Republican?
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You consider basic math a complex subject? 🤣
Learning about decimals and money is something you do in grade school, and should hardly be considered a "complex" subject after leaving grade school.
He changed his examples in a futile attempt to help the representatives, who apparently missed those days in grade school, understand the issue at hand.
That much should be obvious, much like it should be obvious that dealing with fractions of a dollar and fractions of a cent is grade
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🤣
Sincerely, thank you for the laugh. I'm only sorry it had to be at your expense.
I would normally respond, however, you first comment gave me pause.
After reading that, I realized that actually responding to the content of your post (what little there is and has been) would be pointless given your need to assign partisan names that serve no purpose in this discussion other then espousing programmed rhetoric.
In addition, I find some of your other comments to be representative of your willingness to absorb the status quo.
Why else would you link to my comments, in an attempt to disparage me, that clearly show what I have said is true when placed in the...
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Sincerely, thank you for the laugh. I'm only sorry it had to be at your expense.
I would normally respond, however, you first comment gave me pause.
VzwRsR
So you’re Republican?
After reading that, I realized that actually responding to the content of your post (what little there is and has been) would be pointless given your need to assign partisan names that serve no purpose in this discussion other then espousing programmed rhetoric.
In addition, I find some of your other comments to be representative of your willingness to absorb the status quo.
Why else would you link to my comments, in an attempt to disparage me, that clearly show what I have said is true when placed in the...
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captainplooky said:...
🤣
Sincerely, thank you for the laugh. I'm only sorry it had to be at your expense.
I would normally respond, however, you first comment gave me pause.VzwRsR
So you’re Republican?
After reading that, I realized that actually responding to the content of your post (what little there is and has been) would be pointless given your need to assign partisan names that serve no purpose in this discussion other then espousing programmed rhetoric.
In addition, I find some of your other comments to be representative of your willingness to absorb the status quo.
Why else would you link to my comments, in an attempt to disparage me, that clearly show wha
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Oh and Plooky I dont need to disparage you, Ill leave that up to Independant Joe. You know for those day's when you feel cassandra and all outa sort's.
-Cheers
-Cheers
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Bah, Net Etiquette be damned I just like to make sure I get all your personalities attention. Post both in the middle and the front and I'm sure to catch one of you. 🤣
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VzwRsR said:
Its sad we live in such a literal world sometimes.
Hee hee hee. Yes, VERY sad. If I tell a customer that all his minutes are completely unlimited, he shouldn't take me LITERALLY. It's a figure of speech, right? He should know that I MEAN weekends are unlimited. Sheesh, some people, taking things so literally.
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I can't beleive you idiots that are calling $0.002 0.002 cents. $ is a dollar symbol. ¢ is the f***ing cent symbol.
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There is a difference if you ask " Is it .002 pennies or .002 *OF* a penny". If you ask " Is it .002 pennies?", the dollar amount $.002 stands and needs no correction.
If you ask " Is it .002 *OF* a penny?", you have now made the penny the whole number. Example to simplify: XY.002. The "Y" is the whole penny, and since pennies are always 2 places to the right of the decimal point, the decimal point must be moved 2 spots to the left So, to convert this to a dollar amount, it would look like this: $.XY002. Now the penny is in the correct penny location.
Some people are thinking about it too hard and confusing yourselves a little bit. The going rate for data is $.002 per KB.
Simple Example:
.002= 1KB ( 2/10ths )
.004= 2KB ( 4/1...
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If you ask " Is it .002 *OF* a penny?", you have now made the penny the whole number. Example to simplify: XY.002. The "Y" is the whole penny, and since pennies are always 2 places to the right of the decimal point, the decimal point must be moved 2 spots to the left So, to convert this to a dollar amount, it would look like this: $.XY002. Now the penny is in the correct penny location.
Some people are thinking about it too hard and confusing yourselves a little bit. The going rate for data is $.002 per KB.
Simple Example:
.002= 1KB ( 2/10ths )
.004= 2KB ( 4/1...
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And to try to clarify why asking " Is it .002 cents per KB? " different than asking " Is it .002 *OF* a cent?"
When you are saying .002 cents, it takes five quantities of .002 to equal 1 whole cent. .002X5= .01. Let's take that penny and convert it to a whole number: 1. We can convert the penny to a whole number , since, it is in fact the object we are trying to dissect.
Now, lets say we have 1.2 pennies. If we wanted to convert that back to money, it would look like this: $.012
When you ask " Is it .002 *OF* a cent?" You technically are asking "Is it two-thousandths *OF* a cent?" the number "2" is in the thousandths location.
So now, lets say you have two-thousandths of a cent and someone gave you a WHOLE penny.
"Y"= WHOLE pe...
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When you are saying .002 cents, it takes five quantities of .002 to equal 1 whole cent. .002X5= .01. Let's take that penny and convert it to a whole number: 1. We can convert the penny to a whole number , since, it is in fact the object we are trying to dissect.
Now, lets say we have 1.2 pennies. If we wanted to convert that back to money, it would look like this: $.012
When you ask " Is it .002 *OF* a cent?" You technically are asking "Is it two-thousandths *OF* a cent?" the number "2" is in the thousandths location.
So now, lets say you have two-thousandths of a cent and someone gave you a WHOLE penny.
"Y"= WHOLE pe...
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This is pulled right off the verizon wireless website. Look it up if you want.
It says you have to contact customer care to get "per unit" pricing. It doesn't mention $ or ¢ wheather is *OF* a penny or *.002* pennies.
CHARGES FOR THE SERVICE. The Services are charged as subscription services to access the Internet via Your handset. The subscription fees paid are on a monthly basis, and are billed in addition to Your monthly calling plan. In addition, whenever You launch Your browser, You are charged airtime usage fees. Airtime fees are billed in either "minutes" or "kilobytes" increments, depending on Your price plan. In each case, this unit is taken out of any minute or kilobyte bundles You may have in Your applicable price plan. If...
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It says you have to contact customer care to get "per unit" pricing. It doesn't mention $ or ¢ wheather is *OF* a penny or *.002* pennies.
CHARGES FOR THE SERVICE. The Services are charged as subscription services to access the Internet via Your handset. The subscription fees paid are on a monthly basis, and are billed in addition to Your monthly calling plan. In addition, whenever You launch Your browser, You are charged airtime usage fees. Airtime fees are billed in either "minutes" or "kilobytes" increments, depending on Your price plan. In each case, this unit is taken out of any minute or kilobyte bundles You may have in Your applicable price plan. If...
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We know that it is $.002 per KB.
I think I have put a finger why everyone is confused on this.
Everyone is saying that $.002 and .002 *OF* a penny is the same. I disagree 110%. They are different.
Their logic is that .5 dollars and .5 *OF* a dollar are the same. It is $.50 ( fifty cents ). Everyone is correct in this. WHAT?!?! I have flipped my lid haven't I? Nope. Lets look at whole numbers on the LEFT side of the decimal point. I will use letters A-D for placment:
DCBA.0000
A= 1's spot
B= 10's spot
C= 100's spot
D= 1000's spot
Now, lets look at the numbers to the RIGHT of the decimal point, again using letters A-D for placement:
.ABCD
A= 10's spot
B= 100's spot
C= 1000's spot
D= 10,000's spot
Did you not...
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I think I have put a finger why everyone is confused on this.
Everyone is saying that $.002 and .002 *OF* a penny is the same. I disagree 110%. They are different.
Their logic is that .5 dollars and .5 *OF* a dollar are the same. It is $.50 ( fifty cents ). Everyone is correct in this. WHAT?!?! I have flipped my lid haven't I? Nope. Lets look at whole numbers on the LEFT side of the decimal point. I will use letters A-D for placment:
DCBA.0000
A= 1's spot
B= 10's spot
C= 100's spot
D= 1000's spot
Now, lets look at the numbers to the RIGHT of the decimal point, again using letters A-D for placement:
.ABCD
A= 10's spot
B= 100's spot
C= 1000's spot
D= 10,000's spot
Did you not...
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Listen to the call! He was quoted .002 cents, not 1/5 of a cent.
Maybe explaining decimals to me again will explain this too? 🙄
Maybe explaining decimals to me again will explain this too? 🙄
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CingCing
I know we don't always get along, but seriously, this dude is not going to get it no matter how many simple grade school examples we give, and no matter how clear it is to us, the rest of the world, and Verizon Corporate.
I mean the guy was repeatedly said fractions of dollars = fractions of cents.
I'm actually surprised he keeps responding, though I enjoy a good laugh when he does.
I know we don't always get along, but seriously, this dude is not going to get it no matter how many simple grade school examples we give, and no matter how clear it is to us, the rest of the world, and Verizon Corporate.
I mean the guy was repeatedly said fractions of dollars = fractions of cents.
I'm actually surprised he keeps responding, though I enjoy a good laugh when he does.
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🤣
Good, cause I was running out of ways to explain the same thing. Mabey him and us just have a "difference of opinion".
Good, cause I was running out of ways to explain the same thing. Mabey him and us just have a "difference of opinion".
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independentjoe said:
WTF is wrong with some of you people? I honestly can not believe some of the things you people are willing to say, despite all evidence to the contrary.
So you’re Republican?
...
You consider basic math a complex subject? 🤣
Learning about decimals and money is something you do in grade school, and should hardly be considered a "complex" subject after leaving grade school.
He changed his examples in a futile attempt to help the representatives, who apparently missed those days in grade school, understand the issue at hand.
That much should be obvious, much like it should be obvious that dealing with fractions of a dollar and fractions of a cent is grade
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...
You really enjoy looking foolish eh?
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
Oh wait, I forgot the icing on the cake:
Yes that is right, grade school math is now "complex" according to you.
🤣
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
Oh wait, I forgot the icing on the cake:
VzwRsR, Dec 14, 7:16 AM
If the subject content was not complex to rep he was speaking to why did he change the "examples" before asking the same question to a answer he obvously allready knew. In fact i purpose that he made that call with the express intention of argueing his way out of a bill he was more than likely aware he was going to recieve
Yes that is right, grade school math is now "complex" according to you.
🤣
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captainplooky said:
You really enjoy looking foolish eh?
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
Oh wait, I forgot the icing on the cake:VzwRsR, Dec 14, 7:16 AM
If the subject content was not complex to rep he was speaking to why did he change the "examples" before asking the same question to a answer he obvously allready knew. In fact i purpose that he made that call with the express intention of argueing his way out of a bill he was more than likely aware he was going to recieve
Yes that is right, grade school math is now "complex" according to you.
🤣
What are you retarded? You lose the ability to read in your child...
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thanks for bringing this stupid thread back just so you could put a shocked emoticon up on the board, good grief
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So every one understands!
1 pound does not = 1 ounce
1 foot does not = 1 inch
1 dollar does not = 1 penny
1 penny does not = 1 dollar
I think we all can agree to that.
SO!
.002 pound does not = .002 ounce
.002 foot does not = .002 inch
.002 dollar does not = .002 penny
.002 pennies does not = .002 dollars
SO!
1 pound * 35893 = 35893 lbs
1 foot * 35893 = 35893 feet
1 dollar * 35893 = 35893 dollars
1 cent * 35893 = 35893 cents
SO!
.002 pounds * 35893 = 71.786 lbs NOT OUNCES
.002 foot * 35893 = 71.786 ft NOT INCHES
.002 dollars * 35893 = 71.786 dollars NOT CENTS
.002 cents * 35893 = 71.786 cents NOT DOLLARS
What everyone needs to remember that you have to convert from one unit of measure to another you n...
(continues)
1 pound does not = 1 ounce
1 foot does not = 1 inch
1 dollar does not = 1 penny
1 penny does not = 1 dollar
I think we all can agree to that.
SO!
.002 pound does not = .002 ounce
.002 foot does not = .002 inch
.002 dollar does not = .002 penny
.002 pennies does not = .002 dollars
SO!
1 pound * 35893 = 35893 lbs
1 foot * 35893 = 35893 feet
1 dollar * 35893 = 35893 dollars
1 cent * 35893 = 35893 cents
SO!
.002 pounds * 35893 = 71.786 lbs NOT OUNCES
.002 foot * 35893 = 71.786 ft NOT INCHES
.002 dollars * 35893 = 71.786 dollars NOT CENTS
.002 cents * 35893 = 71.786 cents NOT DOLLARS
What everyone needs to remember that you have to convert from one unit of measure to another you n...
(continues)
...
