T-Mobile Forced to Halt ZTE Zmax Sales Due to User Errors
T-Mobile has suspended sales of the ZTE Zmax handset because customers are forcibly removing the non-removable battery. The back panel of the Zmax is clipped - but not glued - on. Some owners have taken to removing the back cover and cutting into the device to replace the battery. Doing this is dangerous, and T-Mobile strongly suggests Zmax owners take their device to a T-Mobile store if the phone is misbehaving. T-Mobile complained to ZTE, which is examining how to remedy the situation. T-Mobile hasn't said if or when it will resume sales of the Zmax.
The ZMax is a budget phablet available from both T-Mobile and MetroPCS. This Android handset should appeal to cost-conscious buyers who want the biggest screen they can afford.
At an event in NYC tonight, ZTE announced the ZMax, an affordable, large-screen phone for T-Mobile USA. The phone comes at a time when ZTE is trying to escape its low-tier reputation in the U.S.
Sep 16, 2014
ZTE today announced the ZMax, a large-screen phone exclusive to T-Mobile in the U.S. The ZMax has a 5.7-inch HD screen, Corning Gorilla Glass 3, 8-megapixel camera with flash, 1.6-megapixel front camera, large 3400 mAh battery, and runs Android 4.4.
Dec 22, 2014
ZTE has decided to reduce the number of devices it will bring to market during 2015. Rather than flood the market with a range of handsets, ZTE will focus on just a few devices that offer its core experience.
Nov 21, 2016
AT&T is preparing to launch a ZTE smartphone called the ZMax 3, say documents found on the FCC web site. The ZMax 3 appears to be a variant of the Grand X 3, which AT&T-owned Cricket Wireless has sold since earlier this year.
Having to stop selling because of user error?