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printed July 23, 2014
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User: T Bone

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These are the most recent forum messages posted by T Bone:

Re: I'm going to go out on a limb
Friday, 6:18 PM
in the Article: Hands On with Amazon's Fire Phone for AT&T forum

at&t exclusivity didn't hurt the iPhone, and the at&t network was in a much worse condition in 2007 then it is today. Today, at&t's network has improved so much that one rarely hears the 'dropped calls' jokes that used to be ubiquitous only 3 years ago. And being exclusive with at&t is certainly a better bet than Palm's exclusive deal with Sprint for the Palm Pre, THAT was a disaster. If Palm ...

Re: Interesting but not for me
Friday, 6:01 PM
in the Article: Hands On with Amazon's Fire Phone for AT&T forum

You forgot about one vital demographic: the 60%+ of cell phone users who are still using basic feature phones, but might be interested in a smartphone if it didn't seem intimidating. The fact that it bears the 'Kindle' name means that a lot of people who find other smartphones 'too complicated' but who own a Kindle, will likely be interested. This is especially true of the 60 and over crowd. I predict that ...

No one is really excited about the Amazon deal
Jul 16, 2014, 5:29 PM
in the Article: Apple Joins Forces with IBM to Bring iOS To Enterprise forum

I'm excited, everyone at Crackberry.com and the Blackberry Facebook page is excited, lots of people are interested in seeing what comes next. So it is not in fact true that no one is excited by it. A company like Amazon investing in the Blackberry platform is good news for the company, no matter what 'analysts' say, the same analysts, by the way, that told everyone to keep buying Enron stock right up until the moment the ...

No Need
Jul 16, 2014, 3:18 PM
in the Article: Voice Assistant Coming in BlackBerry OS 10.3 forum

Siri is a novelty at best, people have fun thinking up ridiculous things to ask it to see how stupid of a response they can get, but I've never met anyone who actually used it to do something, you know, useful. Google Now is kind of fun, but it does quickly get somewhat creepy just how much it knows about you. I am not convinced that the voice operated 'personal assistant' will ever be anything but a novelty. Blackberry does ...

Re: Bad news for Blackberry
Jul 16, 2014, 11:37 AM
in the Article: Apple Joins Forces with IBM to Bring iOS To Enterprise forum

Blackberry and IBM have never had a partnership or any kind of joint venture. So frankly your comment seems more than a little random, as this has absolutely nothing to do with Blackberry. And as far as it goes, Blackberry is entering into partnership with Amazon, so it is not as if there are no options on the table for them at all. A partnership with Amazon is huge.

Grace Period?
Jun 30, 2014, 12:11 PM
in the Article: Verizon's Billing System Restored forum

What about the customers who had a bill due on the days the billing system was down and they were unable to make a payment? Will they be given a grace period to get their payment in and not be charged a late fee?

Re: Ridiculous...
Jun 25, 2014, 4:36 PM
in the Article: Congress Gives Unlocking Bill Another Shot forum

Sorry but no, if you bought the device from the carrier, with carrier branding, under a contract at a discount, then you DO NOT own the phone, the phone is owned by the carrier until you fulfill the terms of your contract. The reason why device lock happens is really simple: The FCC regulations require all carriers to operate on separate frequencies and to own different spectrum. For this reason, a phone which works on one carrier will not necessarily ...

Re: Ridiculous
Jun 25, 2014, 11:57 AM
in the Article: Congress Gives Unlocking Bill Another Shot forum

The point of my mentioning the lack of compatibility wasn't to say that phones shouldn't be unlocked, it was simply to point out that unlocking phones isn't the panacea so many people think it is. There are some people who act like it is a verse in the book of Revelation that 'and then when all the mobile phones are unlocked we will be living in an everlasting utopia of mobile freedom'...but ummm....no we won't. Even ...

Re: Ridiculous...
Jun 25, 2014, 11:54 AM
in the Article: Congress Gives Unlocking Bill Another Shot forum

I don't know what the policy is today, but when I was at at&t, it was moving in the direction of being more open, not less, so I doubt it is much more restrictive today. The only thing we had to do to give the unlock code for international travel was get the customer to agree to add international roaming to their plan, if it wasn't already there. Not an international roaming plan, but simply a feature ...

Re: Sounds Good
Jun 24, 2014, 4:12 PM
in the Article: Congress Gives Unlocking Bill Another Shot forum

Not so much. Even Straight Talk, which roams on the at&t and Verizon networks and is probably the most open network out there, and which is the same company as Net 10 and Tracfone, offers the 'Bring Your Own Phone' program, has a long list of phones and devices that aren't compatible with the network. But, truthfully, it is an idea that sounds better in theory than it is in reality. The truth is that for ...

Re: Ridiculous...
Jun 24, 2014, 4:09 PM
in the Article: Congress Gives Unlocking Bill Another Shot forum

If the phone is not under contract you should have no difficulty getting the unlock code from the carrier, without having to pay anything. When I worked for at&t, I unlocked 2-3 phones everyday, all I had to do is looked up the IMEI to make sure it hadn't been reported stolen, check to make sure that the customer hadn't been suspended for nonpayment in the last 6 months and that the phone was not under contract, and ...

Re: Carriers still don't have to allow on their network
Jun 24, 2014, 10:59 AM
in the Article: Congress Gives Unlocking Bill Another Shot forum

Not only do carriers not have to allow a phone on their network, but even if they did, the compatibility issues are such that some phone simply cannot be taken from one network to another network. You can unlock that T-Mobile phone all you like, but you can't really use it on the at&t network and get full compatibility because the frequencies are different. at&t's data network runs on a different frequency,from T-Mobile's, you can ...

Re: The neutering of Android continues
Jun 19, 2014, 5:46 PM
in the Article: Google Puts Generic Android Email App in Play Store forum

The article doesn't say anything about making it proprietary, only that it is no longer part of the OS, so if they find a bug with the email, they can fix only that rather than waiting for the next version of Android to fix it. That seems to me like a good thing. I don't think that apps should be built into the OS anyway, they should be separate,so they can be removed if necessary.

Re: Love the idea!
Jun 19, 2014, 5:23 PM
in the Article: T-Mobile Intros Music Freedom forum

You just mentioned the best thing about it.

I suggested this years ago
Jun 19, 2014, 5:23 PM
in the Article: T-Mobile Intros Music Freedom forum

Instead of selling data packages, sell unlimited access to certain apps....that way people can't make the complaint that 'I'm paying for all this data and I'm not even using it'...if you only use YouTube, pay for access to YouTube, it would be like subscribing to individual channels.

Good Move
Jun 19, 2014, 12:18 PM
in the Article: BlackBerry Taps Amazon for Smartphone Apps forum

The biggest obstacle to Blackberry 10 catching on is the lack of apps, this deal should fix that problem.

Re: Yes but at what cost?
Jun 18, 2014, 11:50 PM
in the Article: YouTube to Launch Own Music Service forum

As far as music is concerned, I'm more concerned about Apple than Google. Apple actually has a policy that an artist or record company cannot offer a promotional price for an album on Amazon which is lower than the price on iTunes. In short, if a record label decides to put certain albums on sale at Amazon for a certain period of time, then the promotional pricing has to be offered at iTunes as well, and ...

Re: So youre telling me
Jun 17, 2014, 11:41 PM
in the Article: AT&T Customer Data Accessed in Security Breach forum

At least 80% or moe of all identity theft happens as a result of so called 'social engineering', by which is meant, people voluntarily surrender their personal information because they have been talked into doing so by a con man. The human element is the #1 weakness in any system of security. To me the question isn't 'why did these vendors not protect this information' but rather 'why did customer voluntarily give their information to shady, ...

Re: So youre telling me
Jun 16, 2014, 7:20 PM
in the Article: AT&T Customer Data Accessed in Security Breach forum

It is also true that, the claims of Apple and Linux apologists notwithstanding, there is no such thing as absolutely perfect, bulletproof security. It doesn't matter how good your security is, a dedicated individual can find a way to break it, and when you're talking about a multibillion dollar a year international corporation, there will always be someone who has the dedication to crack it. Always.

Re: The Real Purpose of the Upgrade/Activation Fee
Jun 16, 2014, 12:30 PM
in the Article: AT&T Increases Activation Fee to $40 forum

I am 100% CORRECT that at&t corporate told us during the official site visit to our call center in 2010 that we should just waive the upgrade/activation fees if the customer is insistent on it and that no one cares about the activation/upgrade fee anyway so we shouldn't fight with the customers over it. And in fact we were told that if we refuse to give a credit for under $50, and our refusal resulted in an escalated call, then ...

Re: For the love of God, please read people
Jun 13, 2014, 9:13 PM
in the Article: AT&T Increases Activation Fee to $40 forum

The fact that the fee is waived if you sign up for the Jump program only proves that there actually is NO COST imposed by activating a new account that needs to be recouped....which is the traditional (and totally bogus) excuse for the activation/upgrade fee.

Re: Nothing but a scam.
Jun 13, 2014, 5:14 PM
in the Article: AT&T Increases Activation Fee to $40 forum

I never refused a request to waive an upgrade or activation fee during my time with at&t, and in fact, at&t policy is that if a customer asks for a credit of less than $50, and you refuse, and the call becomes escalated to management, then you get into trouble.....so not only were we encouraged to waive the fee, we were told that consistent refusal to waive the fee, followed by frequent escalations to management, was a terminating offense. ...

Re: The Real Purpose of the Upgrade/Activation Fee
Jun 13, 2014, 5:07 PM
in the Article: AT&T Increases Activation Fee to $40 forum

Generally,at least at at&t, store agents can't credit, only customer service can, so the store agents performing an upgrade would refer customer to customer service, who usually do waive it, unless there is a reason not to, and there usually isn't.

Re: The Real Purpose of the Upgrade/Activation Fee
Jun 13, 2014, 5:05 PM
in the Article: AT&T Increases Activation Fee to $40 forum

I think all carriers will waive most fees if you ask, you don't even have to be angry or belligerent about it. I know that in my time at at&t, I must have waived an average of at least 10-15 upgrade or activation fees every day. I don't believe that I ever flat out refused a request, unless the customer was just incredibly obnoxious and I refused solely out of spite; Sometimes I ...

Re: Nothing but a scam.
Jun 12, 2014, 7:55 PM
in the Article: AT&T Increases Activation Fee to $40 forum

Activation fees are a negotiating tactic to give customer service something on the bill that they can waive if necessary in order to calm down an angry customer. Customer service can say 'Mr Customer I can see that you're unhappy, here's what I can do for you, let me waive these activation fees, that will lower your bill by $40 per line, saving you $200 on your first bill' and the customer calms down and feels like he ...

The Real Purpose of the Upgrade/Activation Fee
Jun 12, 2014, 7:29 PM
in the Article: AT&T Increases Activation Fee to $40 forum

I heard this in 2010 from at&t corporate during an official visit to our site: Everyone knows that the activation fee, the upgrade are completely bogus, nonsense fees. Nobody likes them, not even the employees of at&t. However, customers tend to be sticklers, they want to try to 'negotiate' to get the lowest possible price. at&t doesn't not negotiate the cost of rate plans, therefore the only way to make customers feel like they are getting a good deal, ...

Re: Abandonware
Jun 11, 2014, 7:00 PM
in the Article: Samsung Warns Music Hub Customers to Download Tracks forum

You want to talk about supporting old operating systems? Microsoft supported Windows XP for 13 years. Apple no longer supports Mac OS X Lion even though it is only 2 years old. And forget about getting support for something like Snow Leopard.

Re: Here's how it's better:
Jun 9, 2014, 6:11 PM
in the Article: Motorola Debuts 64GB Moto X forum

Having an SD card slot is always going to be better than not having one.

Re: Why Compete?
Jun 9, 2014, 6:09 PM
in the Article: Microsoft Details Skype 5.0 for iPhone forum

Another section of the same document is titled 'Holy War on Google' and in it Jobs admits that the lawsuits against Samsung and Motorola are just a proxy war against Google because the popularity of Android is a threat to the iPhone.

Re: Why Compete?
Jun 9, 2014, 4:20 PM
in the Article: Microsoft Details Skype 5.0 for iPhone forum

As part of the 'discovery' process in their war against Samsung, Motorola and other Android OEM's, a court recently forced Apple to publicly reveal the last memo Steve Jobs sent before he retired. It was from late 2010, and not seen by anyone outside Apple until a couple months ago. Among other things, Jobs explicitly says that Apple's strategy is to 'lock customers into our ecosystem' by making it difficult for Apple products to work together with non-Apple products. ...

Re: ZTE Quality
Jun 9, 2014, 11:15 AM
in the Article: ZTE Hopes High-End Phones Will Increase Sales forum

While it is not my job to tell people what they should and should not buy but if they ever ask my opinion I tell them not to buy a phone by ZTE, Huwaei or Alcatel. These phones are constantly being returned.

Re: Context is everything friend
Jun 5, 2014, 5:17 PM
in the Article: T-Mobile Says Wi-Fi Calling Coming to iPhone forum

I know that when I have activated iPhones for customers that I have never 'turned on' iMessage...never did it occur to me to do that...but I didn't know that it is on by default....wow, how odious. That is really loathsome behavior by Apple.

Re: Context is everything friend
Jun 5, 2014, 11:10 AM
in the Article: T-Mobile Says Wi-Fi Calling Coming to iPhone forum

You are thinking like a techie, and it is clear that you have no idea how difficult this stuff is for no techies. You wanna know how ignorant the average cell phone user is? Look......I sell cell phones for a living...I also sell those little service cards for pre-paid phones. Do you have any idea how many people are unable to renew their pre-paid service on their own and need me to do it for them, calling the number on the back ...

Re: Dear God, please don't tell Apple about this.
Jun 4, 2014, 5:23 PM
in the Article: T-Mobile Says Wi-Fi Calling Coming to iPhone forum

I think Apple tries to take advantage of the fact that their customers are not very tech savvy and don't understand technology. I can't tell you the number of people I have met who think that the iPhone is the first smartphone, I point out to them that Windows Mobile, Blackberry and Palm all made smartphones are early as 1999 (i.e. 8 years before the iPhone) and they think I'm crazy. And Apple people all seem to conveniently forget that the ...

Context is everything friend
Jun 4, 2014, 5:19 PM
in the Article: T-Mobile Says Wi-Fi Calling Coming to iPhone forum

I said 'difficult for a non tech person'......i.e. someone who doesn't understand how to even find something like that and needs to have everybody do everything for them because they can't figure it out, which is how a lot of iPhone users are.

Re: Another reason mergers are bad
Jun 4, 2014, 2:43 PM
in the Article: AT&T's Cricket Brand to Cut Off Lifeline Service forum

Honestly, the Lifeline service is being very badly abused right now, it is supposed to be available only to the poorest of the poor, people who cannot afford phone service any other way, but often people sign up who aren't even poor at all, they never do a credit or background check, or make any effort to determine eligibility. There are bloggers online who have incomes of hundreds of thousands of dollars a year who, just to prove ...

Re: Dear God, please don't tell Apple about this.
Jun 4, 2014, 12:32 PM
in the Article: T-Mobile Says Wi-Fi Calling Coming to iPhone forum

I'm trying to say this in a way that doesn't sound mean but I don't think I can. The problem is that the people who tend to use Apple products are generally not smart to know how to 'deregister' iMessage, they aren't even smart enough to know that deregisteration is required, they aren't even smart enough to know deregistration means. Apple products tend to appeal to people who don't understand tech, people who fear technology. ...

Re: Dear God, please don't tell Apple about this.
Jun 4, 2014, 12:26 PM
in the Article: T-Mobile Says Wi-Fi Calling Coming to iPhone forum

The problem is that people don't understand how the feature works, let alone how to turn it on or off. Apple deliberately attempts to appeal to people who are not tech savvy. I am constantly told by customers that they use the iPhone because it is 'easy' and they don't want to use Android because it is 'too complicated'.... So frankly it is dishonest of Apple to on the one hand try to appeal to people who don't ...

Re: Here's an Analogy to help.
Jun 3, 2014, 10:34 PM
in the Article: Apple Introduces HealthKit forum

And iOS 8 = Android 1.0

Re: So, Iphones get the useless app as well?
Jun 3, 2014, 10:17 PM
in the Article: T-Mobile Says Wi-Fi Calling Coming to iPhone forum

What is better than this is to just install the Magic Jack app...works fine and doesn't use your plan minutes.

(older messages not shown)

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