These are the most recent forum messages posted by kittie:
What happened to the Lounge?
It's not as active as it used to be. :( I miss everyone. Ktnxbye.
Re: you're llama?
Where is the "Llama" ??? Its been awhile!
Re: Happy Friday
Re: just visiting.
Me! Me! Me!!! :D
Re: Happy Tuesday
Happy Tuesday! :D
Re: Kind of Customers:
Ahh this thread is still alive! :D
Re: After a long time in the wireless industry...
I have left the wireless industry too some years ago. Best years of my life started after I left. :lol:
Feels so good to be back!!!!
How's everyone? :D
Re: Call center pantamime
LOL. These require a lot of effort! :lol:
Re: To all Sprint Telesales agents..
Ahhh.. Same old, same old...
That may not work! I'm very awkward at flirting! :lol:
What's that supposed to mean?! /;| /;| /;|
Re: The flirt
Oh yeah, this is so common!
Re: Just transfered to care
Re: Some things never change...
Hah! Just one of the MANY reasons why I left Sprint. :lol: Oh and I miss you too Chica!!!!!!!!! Wish I could be here more often!!!
Some things never change...
And I've quit working for Sprint for like, 6 months now! 8O I wonder if this will EVER be straightened out!
Ahh CSM. Sprint. Telesales. Those were the days. Those days that are far behind me now. Mwahahahahahahhaahhahaha!!
:D That's okay..and THANKS!
How can I
Convince myself that the guy behind this comment is shy irl! /;| :lol:
Joben, believe me if it's you saying it, I'm not offended at all. Because I already know WHO YOU REALLY ARE!! :twisted: :lol:
All I want for christmas
Is some good leads! The calls are horrible! :(
Hi Rich, I'm trying to view some recent articles under In Depth but when I click on an article (any recent article, except for the ones in the Archive), it takes me back to Phonescoop homepage.. Why is that?
Re: Sprint Customer Care please
cyanide spiked flavoraid said: So where as you are tired of reps sending calls to telesales to move up eligibilities account services reps are probably tired of getting calls transfered to them that are not at risk as that is their line of business. This is why I don't want to be in Retentions. The account has to be at risk first before they would be willing to extend some help? Calling Retentions is my very last option ...
Re: Sprint Customer Care please
Correct. We don't have KMS. :(
Sprint Customer Care please
Stop transferring calls to Telesales if the customer's concern is to push their Upgrades up!~ Yes, we do an early upgrade (14DAY EARLY UPGRADE, to be more specific) but there's some exceptions! 1.) 14 Day early Upgrade starts every 18th of the month!! 2.) Phone must be broken/inoperable/damaged beyond repair with supporting notes on the account! 3.) The 14Day DOESN'T APPLY to the PREMIER LINE ON THE ACCOUNT! Remember the PREMIER LINE??? That is the line that is technically getting an EARLY ...
Re: The idiot
They're also the ones that gives their Zipcode when you ask for their Pincode. Ohh! And also asks if the PIN is all numbers or letters! :x
How was I to know 6 months is long enough for them? Compared to who? To those who has an account since 1998 and never demanded impossible things? Pfft.
Re: Your last UNintelligent customer
That's why I can't imagine myself working for Retentions Department. It makes me sick to my stomach to think I have to willy-nilly give what they want just to retain their business when what I really wanna do is cancel their account so they can bitch somewhere else! :evil:
Can't add a line because their credit sux? "I'm cancelling my account and go somewhere else!" Can't upgrade because they JUST upgraded last month? "Lemme cancel my account and get this phone free with (insert a diff. Carrier name)" Can't bill to account because their payment history is bad? "I'll just cancel, I've been with you guys for yeeeeeeeaars yet I still can't get this billed?" Yeah. Cancelling is their middle name.
Argh.. I'm just playin' around! Why so serious! :lol:
Re: Sprint reps
System outage? If you consider TONS of DROP CALLS and BAD (like REALLY BAD) phone connnections as system outage, then YES!! Grrrrr! :x
Re: YAY! I have to go to court over a customer tomorrow!!!
Hahaha~ How could I forget this story!? I've watched the video too! Just search justfinethanku on Youtube.
They already released the LG Optimus VZW!! Tsk!
Re: do you have any questions?i am a boost rep
We might! Maybe after the LG Optimus V for Virgin came out!
OH I SEE!
Is it illegal??? I heard there is a way to get a free hotspot. It's not illegal but we don't tell the customer how to get it. :?
Re: All callers tonight
ONE of them?!!! :o
Re: PrePaid Service in Canada
Since you already have Sprint, maybe you'd want to check Virgin Mobile, Sprint's PrePaid counterpart. I know Virgin also offer a service in Canada.
Re: Still wrong
So when I press the 1 key, I should hold it too? Or should I hold it first before pressing? Oh, where's the 1 key again???~
Re: Alright, I think this is bogus.
Harlequinn23 said: especially since whatever days off you have that's your weekend, you know? Exactly!!! I couldn't quite grasp the sense of the whole thing, either. :?
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