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These are the most recent forum messages posted by kittie:

What happened to the Lounge?
Nov 2, 2015, 3:46 PM
in the Lounge forum

It's not as active as it used to be. :( I miss everyone. Ktnxbye.

Re: Kind of Customers:
Jan 29, 2015, 11:59 AM
in the Shop Talk forum

Ahh this thread is still alive! :D

Re: Call center pantamime
Jan 5, 2013, 6:12 PM
in the Shop Talk forum

LOL. These require a lot of effort! :lol:

Re: To all Sprint Telesales agents..
Jun 22, 2011, 7:59 PM
in the Shop Talk forum

Ahhh.. Same old, same old...

Re: Yeah!!!
Jun 21, 2011, 10:54 PM
in the Shop Talk forum

That may not work! I'm very awkward at flirting! :lol:

Jun 21, 2011, 9:21 PM
in the Shop Talk forum

What's that supposed to mean?! /;| /;| /;|

Re: The flirt
Jun 21, 2011, 8:37 PM
in the Shop Talk forum

Oh yeah, this is so common!

Re: Just transfered to care
Jun 21, 2011, 8:37 PM
in the Shop Talk forum

:lol: :lol:

Re: Some things never change...
Jun 21, 2011, 8:35 PM
in the Shop Talk forum

Hah! Just one of the MANY reasons why I left Sprint. :lol: Oh and I miss you too Chica!!!!!!!!! Wish I could be here more often!!!

Some things never change...
Jun 16, 2011, 9:18 PM
in the Shop Talk forum

And I've quit working for Sprint for like, 6 months now! 8O I wonder if this will EVER be straightened out!

May 8, 2011, 7:25 AM
in the Shop Talk forum

Ahh CSM. Sprint. Telesales. Those were the days. Those days that are far behind me now. Mwahahahahahahhaahhahaha!!

Re: fixed
Dec 23, 2010, 7:00 PM
in the forum

:D That's okay..and THANKS!

How can I
Dec 22, 2010, 8:26 PM
in the Tricked Out forum

Convince myself that the guy behind this comment is shy irl! /;| :lol:

I know!
Dec 22, 2010, 8:24 PM
in the forum

Joben, believe me if it's you saying it, I'm not offended at all. Because I already know WHO YOU REALLY ARE!! :twisted: :lol:

All I want for christmas
Dec 22, 2010, 5:15 PM
in the Shop Talk forum

Is some good leads! The calls are horrible! :(

In Depth
Dec 22, 2010, 4:16 PM
in the forum

Hi Rich, I'm trying to view some recent articles under In Depth but when I click on an article (any recent article, except for the ones in the Archive), it takes me back to Phonescoop homepage.. Why is that?

Re: Sprint Customer Care please
Dec 22, 2010, 3:58 PM
in the Shop Talk forum

cyanide spiked flavoraid said: So where as you are tired of reps sending calls to telesales to move up eligibilities account services reps are probably tired of getting calls transfered to them that are not at risk as that is their line of business. This is why I don't want to be in Retentions. The account has to be at risk first before they would be willing to extend some help? Calling Retentions is my very last option ...

Re: Sprint Customer Care please
Dec 22, 2010, 3:12 PM
in the Shop Talk forum

Correct. We don't have KMS. :(

Sprint Customer Care please
Dec 21, 2010, 9:37 PM
in the Shop Talk forum

Stop transferring calls to Telesales if the customer's concern is to push their Upgrades up!~ Yes, we do an early upgrade (14DAY EARLY UPGRADE, to be more specific) but there's some exceptions! 1.) 14 Day early Upgrade starts every 18th of the month!! 2.) Phone must be broken/inoperable/damaged beyond repair with supporting notes on the account! 3.) The 14Day DOESN'T APPLY to the PREMIER LINE ON THE ACCOUNT! Remember the PREMIER LINE??? That is the line that is technically getting an EARLY ...

Re: The idiot
Dec 21, 2010, 4:30 PM
in the Shop Talk forum

They're also the ones that gives their Zipcode when you ask for their Pincode. Ohh! And also asks if the PIN is all numbers or letters! :x

Dec 20, 2010, 4:21 PM
in the Shop Talk forum

How was I to know 6 months is long enough for them? Compared to who? To those who has an account since 1998 and never demanded impossible things? Pfft.

Re: Your last UNintelligent customer
Dec 20, 2010, 1:51 PM
in the Shop Talk forum

That's why I can't imagine myself working for Retentions Department. It makes me sick to my stomach to think I have to willy-nilly give what they want just to retain their business when what I really wanna do is cancel their account so they can bitch somewhere else! :evil:

Cancellation Customers
Dec 19, 2010, 4:04 PM
in the Shop Talk forum

Can't add a line because their credit sux? "I'm cancelling my account and go somewhere else!" Can't upgrade because they JUST upgraded last month? "Lemme cancel my account and get this phone free with (insert a diff. Carrier name)" Can't bill to account because their payment history is bad? "I'll just cancel, I've been with you guys for yeeeeeeeaars yet I still can't get this billed?" Yeah. Cancelling is their middle name.

Dec 15, 2010, 5:35 PM
in the Boost Mobile forum

Argh.. I'm just playin' around! Why so serious! :lol:

Re: Sprint reps
Dec 15, 2010, 5:28 PM
in the Shop Talk forum

System outage? If you consider TONS of DROP CALLS and BAD (like REALLY BAD) phone connnections as system outage, then YES!! Grrrrr! :x

Re: YAY! I have to go to court over a customer tomorrow!!!
Dec 15, 2010, 5:04 PM
in the Shop Talk forum

Hahaha~ How could I forget this story!? I've watched the video too! Just search justfinethanku on Youtube.

Dec 14, 2010, 2:33 PM
in the Boost Mobile forum

They already released the LG Optimus VZW!! Tsk!

Re: do you have any questions?i am a boost rep
Dec 12, 2010, 7:08 PM
in the Boost Mobile forum

We might! Maybe after the LG Optimus V for Virgin came out!

Dec 6, 2010, 11:23 PM
in the Android forum

:oops: :oops:

Re: "Illegal"
Dec 2, 2010, 12:02 AM
in the Android forum

Is it illegal??? I heard there is a way to get a free hotspot. It's not illegal but we don't tell the customer how to get it. :?

Re: All callers tonight
Dec 1, 2010, 4:59 PM
in the Shop Talk forum

ONE of them?!!! :o

Re: PrePaid Service in Canada
Nov 28, 2010, 7:13 PM
in the Canada forum

Since you already have Sprint, maybe you'd want to check Virgin Mobile, Sprint's PrePaid counterpart. I know Virgin also offer a service in Canada.

Re: Still wrong
Nov 27, 2010, 6:06 PM
in the Shop Talk forum

So when I press the 1 key, I should hold it too? Or should I hold it first before pressing? Oh, where's the 1 key again???~

Re: Alright, I think this is bogus.
Nov 22, 2010, 10:51 PM
in the Shop Talk forum

Harlequinn23 said: especially since whatever days off you have that's your weekend, you know? Exactly!!! I couldn't quite grasp the sense of the whole thing, either. :?

Re: Alright, I think this is bogus.
Nov 22, 2010, 7:17 PM
in the Shop Talk forum

Right. Haven't heard of that being rolled out here. If anything, it would probably depend on the management for each centers.

Nov 21, 2010, 5:48 PM
in the Shop Talk forum

Was that about?! :? :lol:

Nov 17, 2010, 6:38 PM
in the Shop Talk forum

Yeah. Famous break-up lines!~ :lol: :lol:

Don't all
Nov 15, 2010, 8:57 PM
in the Shop Talk forum

Sales site do that? I mean, as far as I know. They always have a specific *budget* for incentives so even if you make a lot of sales, your commission is on a budget to be divided amongst the people who met their goals. The worst part is if you don't reach one (Take note: Just ONE) specific metric, you lose almost half of your hard-earned money.

Re: Heyyyy Sprint store reps!
Oct 21, 2010, 8:28 AM
in the Shop Talk forum

:lol: :lol:

Or in my case..
Oct 21, 2010, 7:08 AM
in the Shop Talk forum

I answer my personal cellphone with, "Thank you for calli---" *slaps forehead

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