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User: Da_Bonehead

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These are the most recent forum messages posted by Da_Bonehead:

Re: Of course it matters...
Jul 26, 2014, 9:21 AM
in the Article: Phone-Unlocking Bill Clears Congress, Goes to Obama forum

It only matters if the carrier you will use it on will allow you to use it. So many carriers will unlock your phone so you can possibly use it with another carrier but, they will not allow a phone that is not their brand, i.e. doesn't have their label on it.

Carriers still don't have to allow on their network
Jun 24, 2014, 10:23 AM
in the Article: Congress Gives Unlocking Bill Another Shot forum

Unlocking the device is great. You feel free to unlock your device so you can take it with you to another carrier after you spen several houndred dollars for the phone. Once you get to your new carrier you find that they will not allow it on their network. Just because it is not illegal to unlock a phone does not mean a carrier has to allow it to be used on their network. And most will not. They will tell ...

Re: rice bag method for wet phone works?
Sep 25, 2013, 6:33 PM
in the General forum

Better trick. 1) Go to Cellphone store with old phone. 2) Reach in back pocket pull out wallet. 3) Pay $600 for new phone. 4) Throw old phone in trash. Problem solved. Additional: buy an Otterbox Armor or a Trident.

Apple seems like a spoiled brat
Jun 29, 2012, 7:03 PM
in the Article: Patent Injunction May Stop Sales of Galaxy Nexus forum

It seems that Apple cannot compete against Android on the open market that they must sue everyone for every little idea they claim they invented, and will not stop until they achieve total and complete World Domination of the Smartphone and Tablet Market.

Re: Authentication
Mar 28, 2012, 12:47 PM
in the Shop Talk forum

Had a custy give Bubba for the security question High School Name. :lol:

I am not the CEO, CFO, VP of operations
Mar 24, 2012, 10:57 AM
in the Shop Talk forum

Customer: When are you going to put some towers in (Random place 800 miles from nearest system) Me: I Don't know the answer to that. That area is a long way from any where we have service. Customer: That's b#$%!&*^. call someone and find out. Me: I am sorry you feel that way. You can contact our Comany through Customer service and submit a request, but I cannot answer the question you ask. Customer: I would go with another carrier but no ...

Re: This does not bode well for my day
Mar 23, 2012, 12:35 PM
in the Shop Talk forum

First question would be "Why are you calling in? If you know so much why would you need to talk to me?"

Re: Call center reps who say things like 'I'd be more than happy to....'
Mar 23, 2012, 12:33 PM
in the Shop Talk forum

I'm not a call center employee but if someone was yelling at me over the phone I would be more than happy to cancel someones account who's yelling at me so I never have to deal with them again. jst

Re: In some cultures
Mar 22, 2012, 4:58 PM
in the Shop Talk forum

Or they say the hospital named the kid: "Female" pronounced Fem-a-lee.

Re: Whoever coined the phrase "The customer is always right"....
Mar 13, 2012, 10:19 AM
in the Shop Talk forum

From: http://www.phrases.org.uk/meanings/106700.htm l "The customer is always right" Meaning The trading policy that states a company's keenness to be seen to put the customer first. Origin Several retail concern used this as a slogan from the early 20th century onward. In the USA it is particularly associated with Marshall Field's department store, Chicago (established in the late 19th century). The store is an icon of the city, although it is set to lose its name in 2006 when, following a takeover, it becomes renamed ...

Re: Some Customers shouldnt buy smartphones....E.V.E.R
Mar 9, 2012, 12:18 PM
in the Shop Talk forum

I have the same convo everytime a customer comes in that bought a Case from Joe Snuffy the case seller in the mall. the case was not made correctly and it covers the IR Sensor and they want the phone fixed when the screen goes black and they cannot "Select 1 for English". I take it off and it works. then the question "How did you fix it?" and "Can I return this case here?". I answer "I removed your $3.00 ...

Re: Nightmare for customer service
Mar 6, 2012, 7:14 PM
in the Article: Google Relaunching Android Market as Google Play forum

I have already seen this on a Customer device. He was wondering what happened to his Market. I found it listed as Play Store.

Re: I'll never ever understand...........
Feb 24, 2012, 7:01 PM
in the Shop Talk forum

Or during an outage. Wait time could be over 15 minutes and they are still on the call when the Tech picks up. In store I see customer on a call for 30 minutes while waiting to be helped and they get off the phone and tell me their phone does not work. :lol:

Re: strangest thing a customer has told me..
Feb 24, 2012, 11:16 AM
in the Shop Talk forum

That is why when you say "Thank You Ma'am" and they say "I am a Man" you say "that's what I said 'Thank you man'"

Re: 300$ to recycle a phone?
Feb 14, 2012, 11:47 AM
in the Article: Verizon Offering Instant Gift Cards for Phone Trade-Ins forum

I seems to be an in-store gift card and must be used in the Verizon Store. I may be wrong. If not US Cellulars trade in program give a Check that can be deposited in a bank and used for anything and you don't need to be a customer to use it.

Re: Upgrade Fee
Feb 11, 2012, 6:58 PM
in the Article: AT&T Confirms Device Upgrade Fee Rising to $36 forum

That is my point exactly. USCC used to charge an equipment change fee every time someone did an esn chage on their account. That was a $15 charge to select Add ESN activate and Deactivate ESN. USCC doesnot do that any more. They do charge an activation fee but not to put a new phone on your existing account.

Re: Upgrade Fee
Feb 11, 2012, 11:22 AM
in the Article: AT&T Confirms Device Upgrade Fee Rising to $36 forum

USCC does not charge a upgrade fee either. I dont understand what cost they are talking about that would require an upgrade fee. It takes only a few seconds and a few clicks of the mouse to ad a phone to someones account. I wish I could get paid $18 to $30 to type in a number and collect a payment.

Re: I was told to come here
Jan 18, 2012, 12:47 PM
in the Shop Talk forum

I would recommend going back to that place of business and ask to speak to his manager. Unless, of course, you are trolling.

Re: is it too much to ask....
Jan 9, 2012, 3:07 PM
in the Shop Talk forum

Usually they return the device on a 30day satisfaction guarantee and get something simpler. I also have an individual who got a smartphone for business because their colleagues use them, an they come in once every 2 weeks to have us add their new contacts and help them find their E-Mail. Then the same colleagues told her she could use her smartphone as a WiFi hotspot to teather her laptop. (Smacks Forehead)

Re: Customer: No, no thanks, I don't need to be bothered, I'm just looking
Dec 21, 2011, 7:54 PM
in the Shop Talk forum

Had a customer say after I greeted them "I don't want your help if you are going to yell at me"....... at that point he left. 8O

Re: things you wish you could say to customers
Dec 15, 2011, 4:54 PM
in the Shop Talk forum

Your phone is not broken, you just carried on a 30 minute conversation, on your phone, after you walked in the door.

Re: things you wish you could say to customers
Dec 15, 2011, 4:53 PM
in the Shop Talk forum

You have not been a customer for x-years, your mother has. you have been leaching off of her plan for x-years, are 40 years old and had your plan for 3 months. I will not give you a Galaxy S phone for free.

Re: I've got a Russian on the other line
Dec 15, 2011, 12:48 PM
in the Shop Talk forum

Maybe it's Peggy from U.S. Prime Credit.

Re: I wish
Dec 2, 2011, 7:58 PM
in the Shop Talk forum

I'm Old Greq

This Thread is
Sep 21, 2011, 5:36 PM
in the Shop Talk forum

E..P..I..C

May I see your ID
Sep 21, 2011, 11:54 AM
in the Shop Talk forum

Me: What's the name on the Account? Cust: (gives Name) Me: May I see your ID? Cust:(pulls out Drivers license puts it down and shows me Carry Conceal Handgun Permit) Really? why must people insist on doing this? Are you trying to impress me that you have a gun permit? Or are you trying to threaten me in to repairing your phone by making me think you may shoot me if I don't fix it?

Re: As A Bus Driver and a Business Owner
Sep 14, 2011, 6:42 PM
in the Article: NTSB Backs Transportation Dept.'s Trucker Phone Ban forum

How did you get that this person was republican? Wow I need that APP.

Re: Losing
Sep 9, 2011, 10:17 AM
in the Article: Apple Opens Another Front Against Samsung in Japan forum

They got an injuction to stop the sale and promotion of the Samsung Galaxy Tab 10.1 in Europe. Why? Because it looks similar in design to the I-Pad.

Losing
Sep 8, 2011, 10:33 AM
in the Article: Apple Opens Another Front Against Samsung in Japan forum

Apple created the competition they are encountering with the Android platform and the so called I-Phone killer Galaxy II. When they put all their eggs into the AT&T network and mad it an Exclusive AT&T product they did not foresee Verizon as being a larger carrier that they and other carriers would want to stop Churn by asking other vendors for a device that would compete with the I-Phone. In the past the only competition was Windows and BlackBerry and everyone ...

Re: Not to be a party popper but...
Aug 31, 2011, 12:04 PM
in the Article: Department of Justice Sues to Block AT&T/T-Mobile Deal forum

But some of their employees will still lose their jobs especially in the areas where ATT and TMO overlap.

Re: Pet Peeves
Aug 15, 2011, 6:47 PM
in the Shop Talk forum

Customer: I am not getting my texteses or my picture texteses. Me: How do you know your are not getting them? Customer: They Aks me if I got dem and i tell dem i ain't got dem. Needs English as a second language :roll:

Re: Other search engines are available to choose from
Aug 11, 2011, 11:04 AM
in the Article: FTC Focusing Google Inquiry on Android and Search forum

Their browser on my Samsung Acclaim Android allows me to set Bing and Yahoo as well as Google as the default search engine.

Re: Umm
Jul 28, 2011, 5:44 PM
in the Article: Carriers Want the Gov to Clear All Spectrum Below 3GHz forum

Television on analog and digital operate between 54MHZ to 1007MHZ

Re: really?
Jul 27, 2011, 10:53 AM
in the Article: Activists Want 'Obsolete' Cell Tower Rules Changed forum

that 2.4GHZ corless phone that some people have that still use landlines, the Wireless Router, the DSL2wire wireless modem, the WiFi card in your laptop.

Re: Apple Egomaniacs
Jul 12, 2011, 10:30 AM
in the Article: Apple Fires Another Salvo at HTC with New ITC Complaint forum

Especially since Apple has hired some of the manufactures to make parts for their IPhones, like Samsung made displays for them.

Re: Funny things people say
Jul 11, 2011, 4:23 PM
in the Shop Talk forum

:lol: :lol: :lol:

Re: Funny things people say
Jul 11, 2011, 4:21 PM
in the Shop Talk forum

"Do you work fer that there cellular phone place over yander?"

Re: Funny things people say
Jul 11, 2011, 4:20 PM
in the Shop Talk forum

Or they call the Micro SD card a "SIMS Card"

Re: I don't get it
Jul 11, 2011, 4:13 PM
in the Article: Apple Fires Cease and Desist at GetJar, GetJar Gets Feisty forum

The Purpose is they are trying to get a Judge to rule so they can get precidence there by getting a favorable ruling on any other Lawsuit of the same type

Finally
Jun 9, 2011, 11:06 AM
in the Article: Android Market Now Lists Handset Compatibility forum

This is a good idea. I get alot of Customers complain about an app not working on their device or there is an app on their device that causes the device to not work well. and when you try to explain why to them, they feel that if it can be downloaded to their devioce they should be able to use it.

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