AT&T Confirms Device Upgrade Fee Rising to $36
I appreciate the offer, but I'd rather you just click the button to put the phone on my account, and save me the 3 hours, thanks.
Now if they waived the fee for online upgrades, I'd believe that rationalization....
USCC used to charge an equipment change fee every time someone did an esn chage on their account. That was a $15 charge to select Add ESN activate and Deactivate ESN. USCC doesnot do that any more. They do charge an activation fee but not to put a new phone on your existing account.
But, if people were responsible for paying it at the the time of the upgrade probably 90% of the customer complaints about it would disappear, the thing that people resent about it is the fact that it shows up seemingly out of nowhere a month later.,,,
T Bone said:
the thing that people resent about it is the fact that it shows up seemingly out of nowhere a month later.,,,
And that is the fault of a piss poor sales person who didn't want to infrom the customer about all the charges in fear of losing a commission.
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