Phone Scoop Review
Mar 4, 2011 by Eric M. Zeman
The HTC Freestyle is the first phone to hit U.S. shores running Qualcomm's BREW MP operating system. Thanks to HTC's tinkering, however, the Freestyle behaves more like a Sense-equipped smartphone...most of the time. read review ›
Long Term Review
I bought this phone for my wife back in April 2011. At first she loved it. Great capacitive touch screen (especially for a non-smart phone), great sound quality, a decent web browser AND she could get on Facebook.
After about 2 months, she started receiving repeat text messages once in a while. This has now turned into getting most text messages at least 3 or 4 times. She receives text message notifications hours, sometimes days later. The phone has recently in the last month, start to drop calls and even make its own calls while just laying on the table. I'm not taking about the accidental pocket dial here.
So far in the last two weeks we found out that our local AT&T stores cannot handle warranties after 30 days of the purchase date. We had to call warranty services. They had me reset the phone, etc. Something I already did twice. Then they removed the device from their network and readded it. I was told it should be OK because they could call me on it and I got a text message from them that did not repeat. I was told that if the problems came back, we needed a new SIM card.
Needless to day, a few days later, we were at the store getting a new SIM card. The very next day my wife was on the phone with warranty services again. This time she was told they would not replace the phone because it was a network issue. This really upset me. I've been in the computer and cell phone industries for 16 years and I knew they were blowing smoke. They directed her to Customer Care who proceeded to blow more smoke and said a manager would contact her in 24 - 36 hours. 48 hours later, we're still waiting. But in the meantime, I called Warranty Services (forgive me if that's not what they call it now) again and did not let up when they insisted it was a network problem. A refurbished phone is on the way.
We shall see what happens. From what I've read on other forums-mostly HTC & AT&T-the problems will resume and I'll be fighting for another model phone.
Do not purchase this phone
phone receives multiple texts and tech support just keeps trying to reset and reboot it but it still occurs. The phone also locks up when trying to send a text and someone else sends one to you and the only thing you can do is remove the battery and put it back. I would not recommend this phone to anyone, thankfully I am getting a new one!
AD reviews continues below...
This phone is junk. I am now on my forth one since Mar 2011. Repeat text messages shuts off all the time and the only way to turn it on after it shuts off is to remove the battery. Constantly have to re-load Web pages, and it sometimes shuts down and reboots when you do get the page.
I love this phone.
The problems others are having never have hit me and i have had this phone for months.
Pros- Large screen, clear camera, and more
Cons- Battery only six hours if texting alot
love it rercommend it fully
nice phone, big screen for a small phone, easy to use, very clear speaker.
battery life, internet having issues, texting issues
i have had the phone for about a month now and i am having issues with accessing internet pages and with the texting. when i go to an internet page i get an error message, but if i refresh the page it will load it. and when people text me i will receive the same message anywhere from 3-6 times. (this gets annoying). i took my phone to the store and they thought that maybe my sim card was bad and gave me another one but that did not fix either one of the problems.
Knowing the phone
This phone is a great phone, i've had it for about 4 days, and have done much research on it already, just wanted to say you can delete all texts at the same time you just hit the small,shiny button above the send button again after you have gone to delete and hit select all, hope it was helpful, also another thing alot of people seem to be missing is that landscape mode is available in the browser(internet) you (again) need to hit the shiny button and select landscape, for anything more specific, my solution to anything im not sure about is trying the shiny button, it almost always seems to work, and for the few times it does not, the internet seems to solve my question. I hope that was helpful
Thought it was great...not too bad.
I just got this phone and it is not too bad. I don't like the fact that at&t doesn't have an unlimited plan for smart phones, though this HTC is Just like one.
- Takes very good pictures
- Large selection of ring and alert tones
- Amazing responsive touch screen
- No text message settings, you have to delete messages one by one which is annoying.
- Makes a noise to let you know that your message has sent successfully, which could be good but I find it rather annoying.
AT&T Needs to Fix Data Glitches
The Freestyle has true potential. The BREW OS is easy to use and quite wonderful. The problem is that currently the Freestyle has some data glitches in the OS that are so far unresolved in all of the models my company has worked with. The issue comes when trying to access apps through App Center or hook up the device to the E-Mail app. Hoping AT&T or HTC does a recall or a patch so that these devices can access data outside of the Mobile Web browser, because it would be an unfortunate destruction of an otherwise wonderful device for those who would desire data.
If you don't want to pay for data but want a smartphone-esque device, this one's for you.