Motorola Q

This v710 settlement thing is a pain.I am also looking to purchase the q.

It kind of sucks that we're almost forced to buy a phone that we don't necessarily want, just so that we can meet the guidelines of a settlement that stems from misleading information in the first place.

I will waite next week and buy the q,and send in the v710 wright away.

fyi i emailed the admin and i was told the 15 day wfg is for us in the settlement.

Sorry Nitefury. I didn't understand your post. Are you saying that the 15 day return period works for us too? What does "wfg" stand for?

When you order your new phone through the v710exchange website it informs you that you DO have the 15 day exchange. It takes 2-5 business days for your phone to arrive and 2 days to shop your phone back. As of today, May 19, there are only 7 business days left. If they don't receive your phone by the 31st, you will not receive your refund. At this point, I wouldn't chance waiting any longer. You still have the 15 day exchange policy. Although, I will be checking out the Q thoroughly in the store to make sure I like it, because you can only do the exchange once. Verizon really screwed us with this deal. I knew I should have chosen the contract cancelling option.

Am I missing something...my settlement letter says "You must return the accompanying form along with the Motorola V710 phone and accessories by June 13, 2006."

What is all the talk about May 31st being the deadline for returning the phone?

my paper work reads like yours everything must be back by june 13th.. I'm going to hold out for the q next week

mine is 6/6 we all got different dates depending on when filed.

There were 2 mailings.
Those who got the first mailing had a May 31 deadline.
Those in the 2nd mailing have a June 13 deadline.

Who knew those 2 weeks would make such a difference!

FYI - there is no way the May 31 people will make it. My B2B rep told me he will get me one next week. He also told me B2C customers won't be able to get one until June b/c B2B is going first.

I'm going to send mine in for the June 13 deadline and just hope for the best.
I don't see how they can force one group of customers to get a phone they don't want just because they sent their letters out first.

That helps to explain the date difference.

Will the Q actually be offered through the Verizon V710 exchange site? My assumption was that I would need to buy whatever replacement phone through their special V710 exchange site. Can I just go buy it at my local Verizon store?

My mailing had a return deadline of June 6, 2006 (Tuesday). Why is mine different from the other two?

there are different deadlines depending on your mailing but all have now been edxtended to june 18th

drf said:
there are different deadlines depending on your mailing but all have now been edxtended to june 18th

Can you prove that? The attorney disagrees. There is no official extension.

Does anyone know if we are allowed to buy the phone in the store or do we have to get it online?

How exactly did Verizon screw you with this deal? You dont expect them to just let you keep the phone forever until you find something better do you? Oh yeah.. I hate the Motorola v710 soooo much... but I can live with it until the world's ultimate phone comes out...
C'mon be an adult here... they gave you the option to cancel or pick a new phone... what would you have picked if there was no Q coming out?
Get over it... Verizon gave you your options... they are giving you a good deal on a phone... and you are complaining about it... they did not screw you with this deal... Keep in mind that Verizon was not court ordered to do this, they did it to keep out of litigation because they didnt want to spend the money win or lose... now take ...
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I'll tell you how Verizon screwed us with this deal. They didn't spell out the details of the option that really matter when presenting us with our choice. The way I had understood the option, I was to get the money I had paid for the v710 back and I would be able to purchase a new phone at a new contract rate. This is MUCH different than getting money back for what you pay for a new phone up to the what you paid for the v710. I paid for the v710 because I thought I would have bluetooth. We didn't get bluetooth. We got a butchered version of bluetooth. Since I can't get real bluetooth for Verizon I wouldn't necessarily want to spend $200+ on a phone. But I should get the money back that I paid for the v710. They lied to us and they deserved ...
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Wow. And I thought sohryu was angry. 🙄

You typed my message for me: Well said! They screwed us V710 users AGAIN. It looks like none of the V710 users will be able to get a "Q" in time, and the only phone that I'd exchange for my crippled V710 --the E815-- is even more crippled, and goes for 1/6 of what I paid for the V710!

I too had NO IDEA that you had to cancel your service with Verizon to actually get back your money for the V710.

Gotta hand it to them though, because they sure used the legal system to their own ends. Only the lawyers will get anything out of this settlement, like 5 MILLION dollars apiece.

I honestly used to LIKE Verizon. Now I'm embarrassed to admit that. They are pond scum, but without the pleasant green color.

Listen, I'm no big fan of Verizon's Bluetooth scheme, but at the end of the day, you can hardly expect a full reimbursement for you phone at this point.

First off, you participated in a class action law suit - you did not have to hire a lawyer, did not have to go to court, and did not have to prove a thing. Class actions are not the best vehicle for making "victims" whole; they are for making a large amount of people “better off” and shame on anyone who piggy backed this thing without reading the settlement options carefully.

Secondly, if you were a regular on this website at the time the v710 was coming out (many of us were), you probably knew the phone had crippled Bluetooth from the get go. If this is the case you don't even nece...
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sohryu said:
How exactly did Verizon screw you with this deal? You dont expect them to just let you keep the phone forever until you find something better do you? Oh yeah.. I hate the Motorola v710 soooo much... but I can live with it until the world's ultimate phone comes out...
C'mon be an adult here... they gave you the option to cancel or pick a new phone... what would you have picked if there was no Q coming out?
Get over it... Verizon gave you your options... they are giving you a good deal on a phone... and you are complaining about it... they did not screw you with this deal... Keep in mind that Verizon was not court ordered to do this, they did it to keep out of litigation because they didnt want to spend t

...
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v710 Phone Exchange
http://www.vzwshop.com/v710exchange/ »

Other Info in PDF Format
http://www.verizonwireless.com/b2c/footer/legalNotic ... »

http://www.verizonwireless.com/pdfs/v170settlement/V ... »

You are right on that i didn't even read that you can pick it up in the store and return it. Though since i'm one of the west coasters that got there package late we have til the 14th or so of june to reply with our stuff. I wouldn't be suprised though that its on the exchange website on the 31st as well. you can see that the 700p is on the web site and it just came out today.

Yup. Buy the 700p/w and then you'll have 15 days to exchange at the store for a Q.

I just left a VZW store and they told me that I can not buy a phone there with regards to the settlement. Any suggestions? I can use all the help I can get.

Settlement coordinator told me you COULD buy a phone at the store - as long as you included your receipt with the v710.

E-mail them and confirm.

they told me yes at store --

The answer we gave you is based on the information provided to you by Verizon on the exchange website. The website states that if the phone you wish to purchase is not available you may purchase the phone through My Account or through a Verizon Wireless retail store. This is the information we have.



Thank You,

Settlement Administrator