Nokia 6682 / 6681
Flaky DKU-2 cable connection on 6682
When I connect the 6682 to the DKU-2 cable that came with the phone, the cable locks in, but a slight wiggle of the cable (e.g., when setting the phone down on my desk) causes the electrical connection to fail. For example, when I plug in the cable, PC Suite says that the phone is connected, but when I set the phone down, PC Suite says the phone is disconnected. I can wiggle the cable every so slightly and the connection goes on and off.
Let me know please if you have had this problem. I want to know if it was a phone or cable problem. If this is a known cable problem, I'll ask Cingular to replace the cable instead of having to hassle with replacing the phone.
TIA.
Let me know please if you have had this problem. I want to know if it was a phone or cable problem. If this is a known cable problem, I'll ask Cingular to replace the cable instead of having to hassle with replacing the phone.
TIA.
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We love Nokia, but we hate the pop port.
Could be phone or cable, it's hard to tell.
If you got it from Cing store or Cing.com, go to a store and swap the cable first. If prob continues, most likely the phone.
If you got from third party, you may have to buy cable locally, then return defective for $$.
Could be phone or cable, it's hard to tell.
If you got it from Cing store or Cing.com, go to a store and swap the cable first. If prob continues, most likely the phone.
If you got from third party, you may have to buy cable locally, then return defective for $$.
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Finally got to the store. It was the cable. They swapped it for me.
Tip: Take your laptop with you and verify the new cable they give you!
Tip: Take your laptop with you and verify the new cable they give you!
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Does anyone have trouble getting the cable installed on the computer?? I would plug the cable in and plug the phone in and it will recognize the cable and ask me to install the drivers. When I let the computer search for the best driver, it takes forever to search and never finds it. I know that if you install the 6.6 pc suite, the drivers should have already been installed. Need help!!!
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matt32,
What OS are you running? I'm running XP & didn't have any issue. I believe there are different orders of installation depending on the OS. Also if that fails you may want to uninstall & reinstall the PC software & see if that helps.
Best regards,
-painted dog
What OS are you running? I'm running XP & didn't have any issue. I believe there are different orders of installation depending on the OS. Also if that fails you may want to uninstall & reinstall the PC software & see if that helps.
Best regards,
-painted dog
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I'm running xp also home edition. I've already uninstalled and re-installed the program. Didn't work. Still giving me the same problem. I know it's definitely my desktop, because I am able to get it working on my laptop.
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