Nokia 6230
Raw deal for Cingular and AT&T customers
The crazy thing is, I can terminate my service today, then get the 6230 from Amazon or Nokia ans start new service. I assume terminating my account, opening out a new account and potentially paying some kind of sales incentive to an online retailer will add up to a lot of cost for Cingular. For me, the pain factor is having to change my number.
It look...
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Cingular has many agreements with retailers to sell their products and services. These sellers are paid a commission and possibly residuals(portion of monthly bills). They do what they can to attract customers by offering equipment at very attractive prices.
If they take the time to design the ads, buy ad space, they need to know that the company is not going to undermine their attempts to attract customers and match prices. How would you feel if the company you were selling for was matching every ad you put out?
I work for Cingular retail stores and have sales associates that are very unhappy because they have to go against these same deals and can not compete. Customers who go the internet route...
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In corporate, the zig-zig effect on positions usually works. Which is what this industry is pushing us "true and blue" to do.
Please remember, sugar is much more appealing than vinegar to most.
Thanks for being sensible. Alot of your coworkers are pretty hotheaded, and it would be my luck that I would get one of them it I did ask for anything, the smallest thing.
Thanks again.
- I have been a customer for more than 6 years
- I have always paid my bills on time
- I am not on one of the minimal minutes kind of plans. I pay about $140/month to Cingular for my two lines.
- I am not under contract on either of the lines I have. My contracts ended more than a year ago.
Based on this, I assume that I should be "a valued customer with extended tenure". Yet, Cingular is not willing to give me any kind of deal on a new 6230 so that I can replace my aging phones.
Now let's look at comparisons:
1. I can sign up as a new customer and get a 6230 for less than $70 from Amazon.com with only one year service commitment. This is a pain for me since I have to change my number. This is also a p...
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we ended up getting the sony ericcson t637 and having to suck it up.