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Motorola V600


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New V600's Being Shipped Now!


Sep 1, 2004, 8:42 AM
If you are one of the people waiting to get a replacement V600 (after the discontinuation on August 1 for 850 MHz problems), the NEW handsets are in stock at Cingular and they are shipping overnight at no charge. This is only an exchange for the defective units that did not meet Cingular's standards and caused occassional dropped calls. They will not exchange it if your's was physically damaged any way such as being dropped or exposed to water.

You do not call the regular Customer Service to do this exchange, they have a dedicated line at 1-800-201-6235.

I also understand they will be back in the stores by this weekend.

These are factory new, not refurbished units. The nice part is that you keep your charger, battery, & SIM and send...

Sep 2, 2004, 8:07 AM
Does this offer apply to AT&T customers as well?

Sep 5, 2004, 1:00 AM
Sorry, but no. This was for a Cingular network issue as far as I know. Cingular pulled the V600 from their line up while AT&T and T-Mobile kept selling them.

You need be a Cingular customer on their network to participate in the exchange.

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