Shop Talk
Today's winner is...
m: *gets cell #/verifies custy* Ma'am, are you aware there's a past due balance of (insert three-figure amount here) on your account?
c: Oh.
m: 🙄
*crickets*
m: Well, until that amount is brought current, we wouldn't be able to upgrade your phone.
c: Well tell me this...they're 39.95, right?
m: 😳 No, they're (insert three-figure amount nearly equal to what customer owes us)
c: Why they so high?
m: 😡 🙄 The retail price on those is nearly five hundred dollars, ma'am.
*crickets*
*click*