Shop Talk
Here's a good one. Couldn't believe it at first, but then again...
Just remembered this call from a few days ago.
This lady called in because for Christmas she bought a nice new pink razr, and she calls in saying her phone is not working. I tried some basic troubleshooting, nothing. She was very vague, so I started checking remarks to look for clues, and apparently the customer had been in the store earlier. Lots of notes, good notes.
The customer, in following the instructions that came with her phone (yes she was following the instructions, and I'm laughing as I type this)..she peeled off the battery wrapping and rendered her battery...and phone useless. Not just the plastic baggie the battery comes in, but the ENTIRE battery rubber/protective thing that comes around it. 👀 Of cours...
(continues)
This lady called in because for Christmas she bought a nice new pink razr, and she calls in saying her phone is not working. I tried some basic troubleshooting, nothing. She was very vague, so I started checking remarks to look for clues, and apparently the customer had been in the store earlier. Lots of notes, good notes.
The customer, in following the instructions that came with her phone (yes she was following the instructions, and I'm laughing as I type this)..she peeled off the battery wrapping and rendered her battery...and phone useless. Not just the plastic baggie the battery comes in, but the ENTIRE battery rubber/protective thing that comes around it. 👀 Of cours...
(continues)
...
yeah i think it was the rep that talked to the customer in the store he even said it would be a great time for the poor care rep that got to deal with the lady lmao guess he was right
...
yeah...
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
So Kapwww had the original customer and you got the call?
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
So Kapwww had the original customer and you got the call?
...
I'm amazed that she was even able to do that. What an idiot. I mean that goes beyond common sense.
...
I'm dumbfounded by the amount of work she had to do to get the battery apart. She had to go hunt up tools, as well. I'm positive the instructions didn't say anything about getting a scissors and ripping apart the casing. Geeze....
...
She didn't sound like she was trying to lie her way out of it either. I mean, she was serious. I could hear conviction in her tone of voice.
...
