Shop Talk
Friday...
Yesterday someone calls in and the call went somthing like this...
Me: Thank you for calling sprint together with nextel, how can I help you?
Customer: Yes (and he sounded like him) my name is gary coleman and BEFORE u say anything, no im not the actor so lay the f*ck off i fu*k*n hate people like you. u think ur sooooo $%#^$ clever! well let me tell YOU somthing u piece of $%$# I'm so much better than you so why dont you just shut your mouth and lets go over my bill.
me: 😲
(I access account, dont say a word and see that he has a past due balance of $5000, has a 1 yr account and has only paid his bill in amounts of like 50 bucks, no more than 70)
me:...
(continues)
1 lie: i know that wasnt the customers real name cause his name and the name on the account didnt match up.
2 lie: he really didnt sound like him, maybe it was in my head. customer kinda sounded like he was serious but trying to pull a fast one on me
1 truth: lol the whole call was seriously funny. tried not to laugh.