Shop Talk
wow, who birthed these people
So, this is my first thread. I'm on here just browsing most of the time and reading funny stories of annoying customers and people who need a clue. I finally have my first story that is kinda funny.
I work at a radioshack and we are also a verizon agent still. I get a phone call tonight and it goes something like this:
man on line (in an extreme redneck voice): uh, hi, my name is _____ _____, and i think you helped me with my phone last week.
(ok, so theres three other guys who work here and i was on vacation last week, but oh well.)
me: um, sure...is there anything i can help you with tonight?
man: uhh, yeah.....i dialed this here, uhh, number to get my minutes used. well, uhh, it wants my billing zip code. that's, umm, 4...
(continues)
I work at a radioshack and we are also a verizon agent still. I get a phone call tonight and it goes something like this:
man on line (in an extreme redneck voice): uh, hi, my name is _____ _____, and i think you helped me with my phone last week.
(ok, so theres three other guys who work here and i was on vacation last week, but oh well.)
me: um, sure...is there anything i can help you with tonight?
man: uhh, yeah.....i dialed this here, uhh, number to get my minutes used. well, uhh, it wants my billing zip code. that's, umm, 4...
(continues)
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The crazy thing is, that's a perfect customer. Considering he's really happy about what he was set up on. And when you told him about the night and weekend thing, he didn't b!tch.
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yeah, i suppose he was a lot calmer than the people who get pissed cause we can't give them a cingular simcard cause we're a verizon store.
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If your store is a Verizon only dealer then I pity you. I hate the idiots that come in looking for service on a phone when your door, walls, and exterior signs all show a carrier different than what their handset is.
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I don't know how many people I have to tell in a given day that Sprint does not use SIM cards. These people then tell me that I'm lying because they have one in their phone. So I'm not quite sure what they've been jamming in their phone but it would explain why they aren't working.
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Would you believe I have people come in who put in their SIM cards backwards? They're rectangular in shape with a corner notched off so that they can only fit in one way, yet people still somehow manage to wedge them in any which way they see fit.
(there's also usually a picture right next to the SIM card slot that they fail to see.)
(there's also usually a picture right next to the SIM card slot that they fail to see.)
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Oh I believe it, when I worked for AT&T that was one of my most common calls. I had to explain to them how they needed to put the SIM card in once they finally unwedged it from their phone. I always got a good laugh hearing them try to pry it out. One guy said he cut himself on one of the edges inside his phone. 🤣
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