Shop Talk
The Golden Sim Card
Customer: You are going to give me that simcard out of the box right?
Me: Did you lose yours?
Customer: No I just want it for backup and it comes in the box
Me: Ok it will cost you 20 dollars and I will have to activate it
Customer: So I will have two active sim cards, right?
Me: Nope, your other sim card will become inactive.
Customer: I want to give it to my (whatever)
they need a phone.
Me: You want to add a line, Im sorry but you are not eligible to add a line.
Customer: Then I will just buy the sim card for 20 dollars
Me: Ok I will have to activate it under your account and your other s...
(continues)
In our market SIMs are free if order on a 1:1 ratio with phones. SIMs ordered above the phone quantity cost $25. If a customer walks in and wants a SIM or has a burned SIM, it's $25.
ralph_on_me said:
Our SIMs dont come with the phones. Our phones are in their boxes, and the SIM cards are in a package with other SIMs. If I'm upgrading them and they have an old 32K SIM, I use a new one. If they have a 64K SIM, I use their old one.
In our market SIMs are free if order on a 1:1 ratio with phones. SIMs ordered above the phone quantity cost $25. If a customer walks in and wants a SIM or has a burned SIM, it's $25.
Same here. They are not FREE, dammit! I usually have to explain to a customer that if I "give" them a SIM card, my boss will take $25 out of my check. It becomes clear to them (somewhat) then.
Here in the store I work in, the SIM is already pakaged with the phone. Actually, the SIM is ALREADY IN the phone when we take it out of the box. It's like someone at the warehouse opens the box puts a SIM in the phone, and put the card the SIM was originally attached to (The credit card looking thing) inside the box.
Everytime we upgrade a phone we activate the new SIM. We even transfer all the SIM contacts over to the new one.
It's weird how things work differently at different places.