Shop Talk

Yes, not just yelling in the background screaming. It's that eardrum shattering sound that makes blood start coming from your ears. Or they are arguing with somebody in the background and the profanities are flying so thick and fast that you're worried you're going to get splattered.

I have to back you up, Nikoletta. It's not just happening to you. I'm a college English teacher (college, mind you), and I have to deal with lazy, poor English all the time - and not just in writing, but in speech, too. Native speakers generally are the worst culprits. Non-native speakers of English generally know the "rules" of English a lot better than native speakers do. It's pretty depressing, really.

As an aside:

Yes, sometimes it's tough to understand English spoken with a non-native accent (which is why people get so frustrated with having to speak to someone in a distant call center). However, there are many valid reasons why immigrants to English-speaking countries have trouble acquiring the language and accent ca...
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And I fully agree, it's incredibly admirable that they are making the effort to learn a second language (or third or forth in some cases.) and I don't mind getting heavy accents. It can be difficult to carry out a conversation and we often have to repeat ourselves many times but I am willing to work with people who are genuinely trying. I am bi-lingual myself and understand the frustration of learning. (I started my French studies in middle-school, at about age 13.) And compared to English, French is EASY. I read someplace (I can't remember were) that English is one of the most difficult languages to learn later in life because of all the little side-rules that we have, the strange spellings, and phonics.

I could care less how well my customers speak english. I get paid well to listen to their bad english. That broken english just sounds like more 'cha-ching' to me 😁

I should have added that some people are going to be lazy (or jerks) no matter what the language is. But that's life. 😛

English is tricky. It's not necessarily the hardest to learn - that depends on what your native language is - but it's often more difficult for anyone to learn because it evolved from more than one language. (This is due in part to historical invasions of the British Isles and the resulting multi-lingual environment.) That's why some words follow one rule, while other words follow a different rule. For instance, make "mouse" and "chair" plural. One word has its spelling changed; the other just adds an ending. I'm sure you can think of other examples - especially in verbs, like "go" and "follow" - where...
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😳 *applause*

Well I actually think that you get this type of rubbish in any telesales (or even care) environment. 😉

Not to mention BAGPHONES, you actually had to carry a luggage bag to use this thing. Its so funny how quick people forget. Even worse mobile phones, where unless you were in your vehicle!! you could not use the phone. Its safe to say no matter how advanced our technology gets people in general will never be happy. Graeat rant Niko, you pretty much said it all.

Yes, bagphones, and CAR PHONES were a BIG DEAL, they were INOVATIVE, people were thrilled. Now they're just jaded.

Those phones came out in the 80's, I remember them growing up in California and there are still people using them today. Why I have no idea.

LOL thats true, but i want to see axess denied posts

Here is a story from my store that is along the topic of the "free phone syndrome." Apparently these Arabic cats that own the Subway in the food court here came up and haggled with our oldest rep for a few HOURS about free accessories and discounts on equipment. When this rep asked if he could get a discount at the Subway, the guys replied "Why should you?" After they walked away the rep noticed one of them left his keys on the counter. So, as a sign of tolerance and understanding to these twits he picked up their keys, walked to the closest public trash can and dropped them in. After a twenty or thirty minutes one of the dudes came back and asked if anyone had seen his "lost" keys. The response - "No." Don't ^%$& with wireless retailers, we...
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And you complain that customers are rude and crude when you do something like that. Come on who is the CHILD here I wonder, oh wait I meant adult

"I just had a guy from the east coast call in for his phone was held up and now he is going to be losing THOUSANDS of DOLLARS in business for he has no cell phone." 🤣 🤣 I can't stop laughing. I hate that line. It's like the "Bob the typical Cingular Customer" (Episode 3) where he rants about his www.noodlesforoodles.com and how not having his text will cost him huge amounts of money and cause his business to fail. People think that every single problem they have is caused by their phone and that it should become my personal priority to fix their problem. Guess what pumpkin, it's not. 🤣

I really love my Moto, and I am greatful you gave it to me. 😁
I have worked for customer care for about 2 1/2 years and trust me if your rude they will not help you and if your nice and kind, you will get the best service they have to offer and then some.