Shop Talk
Failed call (Quality)
Just had a call that I feel will get qualitied....
Customer calls in, wants to know about our tablets, doesn't want Ipad because it doesn't support Flash, start educating customer about Htc Jetstream, Pantech Element and Samsung Galaxy Tab, towards end of call customer states that she was looking at the Asus Transformer Prime........ Proceeded to tell customer how much better the Prime is than any tablet at&t offers....
Customer calls in, wants to know about our tablets, doesn't want Ipad because it doesn't support Flash, start educating customer about Htc Jetstream, Pantech Element and Samsung Galaxy Tab, towards end of call customer states that she was looking at the Asus Transformer Prime........ Proceeded to tell customer how much better the Prime is than any tablet at&t offers....
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