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Unauthorized Downloads
Can somebody give me scenarios where a customer would be enrolled to monthly subscriptions? Is this really unauthorized or they didnt pay attention and downloaded them by accident? Im sick and tired of these type of calls.
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Horoscopes, ringtones (the ones you see on tv like TEXT 234324 for yadada). There's all kinds. They do it knowingly because they have to text them and agree to the charges.
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I think he meant to ask for a legit example of when a customer doesn't subscribe to one of these.
Only one I can possibly think of is one where customer just starts service with a newly assigned number and is getting spam text from the previous number's user on what they subscribed to.
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Thanks.. I thought this is something scary that they would be charged for something they dont know at all
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FreddFeb 10, 2012, 10:09 AM
It usually is an oversight.
There are several places out on the internet that will subscribe you to a service if you enter your wireless number. General rule - read the small print, and do not enter your wireless number online within sights you are not regularly using!
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FreddFeb 10, 2012, 10:09 AM
and sorry, meant "sites" (TGIF!)
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