Shop Talk
Ever had a customer that.......
Just had one I spent 1 hour 20 min on who wouldn't stop complaining about how bad their phone was.... they had been with us since 1990 so I offered to upgrade them to a new phone (besides Iphone) free of charge even though she wasn't eligible for an upgrade for another 7 months, yet continued to complain... customer was thinking she wanted an Iphone. She sounded like she was going to have a heart-attack while she wa...
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