Shop Talk
Dude just hung up on me.
Ok, so this is kinda shop-talk related, I say 'kinda' because I no longer work in the wireless industry (used to), I now work in insurance.
So, I do customer service, and we are required to sell X-amount of AARP memberships per month.
The department I work in has low call volume, so each membership we sell has alot of "weight" to it.'
This dude calls in, I take care of his billing issue, my computer prompts me to ask him to renew his membership, so I ask him, but it's still good until March of 2012.
He's like "SURE I'll renew it over the phone!"
So I'm like "OK, I can renew that over the phone with either a debit or a credit card..." He's like "Ok"...
So I hear him get all quiet, I can hear him breathing. After 10 seconds...
(continues)
So, I do customer service, and we are required to sell X-amount of AARP memberships per month.
The department I work in has low call volume, so each membership we sell has alot of "weight" to it.'
This dude calls in, I take care of his billing issue, my computer prompts me to ask him to renew his membership, so I ask him, but it's still good until March of 2012.
He's like "SURE I'll renew it over the phone!"
So I'm like "OK, I can renew that over the phone with either a debit or a credit card..." He's like "Ok"...
So I hear him get all quiet, I can hear him breathing. After 10 seconds...
(continues)
...
