Custy: Can this phone go on the internet?
At this point the customer starts to leave stating that he doesn't want a phone that uses the internet. I calmly explain that it merely has the ability to use it, for people that need it. There is no forced usage, nor is it in your face or easily accessible.
Custy gets angry and says he doesn't need it, and says that half the phones over at Radio Shack don't "have the internet" and he should have just stayed over there, then bolts.
Dude, E-V-E-R-Y AT&T phone can go on the web. The guy at Radio Shack is preying on your ignorance. You can't ignore technology and just have it go away. You're just like those people who refuse to buy pho...