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some people

rainbow_metals

Nov 8, 2010, 2:29 PM
wow, i have been on the phone for 45 minutes now helping a really computer illiterate person register her account on our website. that only took about 10 minutes but then she forgot her user name and password. and then we had to get her to her email which she just created for this purpose but cannot figure out either, now finally got her logged in but cant manage to navigate her online account, argg!
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Iove2transfercustomers

Nov 8, 2010, 2:57 PM
are you tech support?
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rainbow_metals

Nov 9, 2010, 5:21 PM
nope, just general customer care and didn't have a good enough reason to transfer her otherwise i would have. i'm not suprised by it just annoyed that in this day and age, someone is still that illiterate.
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Iove2transfercustomers

Nov 10, 2010, 7:43 PM
rainbow_metals said:
didn't have a good enough reason to transfer her



that would have been good enough for me.
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ATTDRONEV2.5

Nov 8, 2010, 7:15 PM
after 45 minutes you ask is there a small child i speak to that knows about that there internets?
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Mr. Scary

Nov 9, 2010, 6:32 AM
I run into one of these people at least once or twice a week.

They all have smartphones, too.
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