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I just love it when account holders can't remember their own account passwords
They'll sit there and argue with you and insist they pay the bills and all that and try to get around it, and it's like - "HEY. BUDDY! Just verify the durn password. Get it right. Or don't. But don't sit there trying to run some game on me. If you don't remember, then you don't remember, and we can have you go to the store and get it removed or updated. That's fine. But arguing with me and getting all hot under the collar isn't going to make the password match."
Sheesh. 🙄
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I have that every day. Usually about twice a week they'll get mad about it though.
I'd get mad if I had something password protected and it was easy to get around.
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i hate when you get a negative survey from someone who could not verify thier own information. yeah so that is now my fault that you dont know or are trying to commit fraud on the account. dont take it out on me and my stats.
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I've actually had a customer lie to me and tell me deliberately they were going to give me a good survey score, and then give me a zero, and I very rarely ever get a zero.
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