Shop Talk
Miserable day
So, I've had a couple of bad sales days in the past but for some reason, almost every caller I had today was determined to be a new "low" for me.
Was anyone else having an off day?
Was anyone else having an off day?
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Yurp it's ok.
I've had people scream at me for calling, even tho I'm Inbound
Customer paranoia about people stealing there cell phone service... downloading things on their account.
Customer who would not verify his account with me, because I'm English and he swore I was not in the USA.....
And with the drop of the new Iphone 4, people are wanting early upgrades, however we cannot assist them, but they swear we can coz the store rep told them so
I've had people scream at me for calling, even tho I'm Inbound
Customer paranoia about people stealing there cell phone service... downloading things on their account.
Customer who would not verify his account with me, because I'm English and he swore I was not in the USA.....
And with the drop of the new Iphone 4, people are wanting early upgrades, however we cannot assist them, but they swear we can coz the store rep told them so
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Learn to speak American and they won't yell at you. đ
Unless you tell them that they can't get the Iphone4 since they just got an upgrade in April.
Unless you tell them that they can't get the Iphone4 since they just got an upgrade in April.
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Ha, its easier to say then do... I grew up in England... it's all I know... I dont think you can get lessons in "How to talk without an Accent".......
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