Shop Talk
Message to STORE REPS
Please, we are all busy, Sales, CC, Tech, Loyalty... Please USE YOUR PHONE LISTS, AND WHEN YOU ARE ON THE LINE WITH US, PLEASE BE PROFFESSIONAL! OF ALL OF THE THINGS THAT I GET TIRED OF IS RUDE STORE REPS. VERIFY THE ACCOUNT CORRECT, AND DONT GET MAD AT QUESTIONS. THANKS.
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Just explain to them the concepts of fairness and manners in a way that takes plenty of time. 😁
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I soooooo second this, it is about time that the other rep or worker on the other line is professional and does not act like a customer....When you ask us a question please don't interrupt!!! As a tech agent I get interrupted enough I don't need it from a store rep too 🤨
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