Shop Talk
dont you love dealing with problems
that your other fellow reps caused, because they are uneducated fools and now you have to deal with it because you were the only availible rep.
Ex: rep sells phone we all know is booboo, and low and behold the customer is back, pissed. Demanding and exchange and bafled at the restock fee.
eff you customer, and eff you fellow rep in the face for making me go through this.
Ex: rep sells phone we all know is booboo, and low and behold the customer is back, pissed. Demanding and exchange and bafled at the restock fee.
eff you customer, and eff you fellow rep in the face for making me go through this.
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a dealer tells the customer they must charge the fee, to call cusomter care to get it waived. THUMBS DOWN!
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I love when Customer Care wants me to do a warranty exchange in the store, on a warranty replaced refurbished phone, after the customer has had it for 4 months. Oh, and waive the restocking fee because the "warranty was extended". By the way, we didn't even get to the restocking fee step.
Seriously, do you guys just make things up and expect us to do them? If so, you're sorely mistaken.
Seriously, do you guys just make things up and expect us to do them? If so, you're sorely mistaken.
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