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alrighty then

branchgurl8

Dec 8, 2009, 10:29 AM
so I work for ATT, and my first customer this morning comes in with a list in his hand. His questions is this:

cu: How do you go about changing your number?

me: Who is your carrier now?

cu: Verizon

me: So your thinking of moving over to ATT? Porting a number over to our network is not difficult at all.

cu: no, I just want to change my number, the companies keep calling me. Is changing your number different with different companies?

me: Well, for ATT it is a simple procedure, but as far as Verizon, I'm not sure. Maybe try a Verizon store, or call your customer service number.

cu: Well do you have some Samsung phones

me: Yes, we carry many samsung phones.

(He pulls out a list)

me: Are you thinking of comi...
(continues)
...
simmeon

Dec 8, 2009, 10:43 AM
Yea people are nutz. How long have you worked in the phone biz?
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branchgurl8

Dec 8, 2009, 11:16 AM
6 months, not long but sometimes feels like forever!
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love2transfercustomers

Dec 8, 2009, 12:56 PM
back-handed him. Then he probably would have realized that he is not in a Verizon store. 🤣
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viperguy

Dec 10, 2009, 2:41 PM
HA! I love your story i work for ATT as well except the call center side. Customers are whack period!
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