Shop Talk
can we not do math here?
a customer comes in...
C: Custie
M: Me
C: I wunna go frum myfaces 1k minutes (59.99)and 300 text (4.99) to myfaces 600 minutes (49.99) and add unlimmet tests (14.99). How much dat make make my bill be?
M: Well....It'll be virtually the same price.
C: You dun unnastand...i wuna go frum a thousan minnuts to da six hunna minutes and add unlimmet tests...that should make it cheaper.
M: *Pulls out sheet of paper and pencil to show costs, Proceeds to do math*
C: Dats some buuhhhshiiissshhhhh...It posta be cheaper.
M: Nope...
C: Dats a rip off...immuh just cansul..
M: Won't hurt my feelings.
C: Leaves..
C: Custie
M: Me
C: I wunna go frum myfaces 1k minutes (59.99)and 300 text (4.99) to myfaces 600 minutes (49.99) and add unlimmet tests (14.99). How much dat make make my bill be?
M: Well....It'll be virtually the same price.
C: You dun unnastand...i wuna go frum a thousan minnuts to da six hunna minutes and add unlimmet tests...that should make it cheaper.
M: *Pulls out sheet of paper and pencil to show costs, Proceeds to do math*
C: Dats some buuhhhshiiissshhhhh...It posta be cheaper.
M: Nope...
C: Dats a rip off...immuh just cansul..
M: Won't hurt my feelings.
C: Leaves..
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Ah, the joys of working for T-Mobile. Almost every customer that comes in my store is like that (and sounds like that too!). 🤣
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yea. it kills me day in day out listening to bad english. ALL our customers are idiots....
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The problems you have understanding them when they are right in front of you. I work, like a lot of you do in a call center.
Add the same "bad english" plus bad cell connections, and them babbling 90 mph!
They complain that we do not listen. 😕
Then throw in custy who are drunk or high. Forget it.
Add the same "bad english" plus bad cell connections, and them babbling 90 mph!
They complain that we do not listen. 😕
Then throw in custy who are drunk or high. Forget it.
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I love when people have heavy middle eastern accents get mad. They start talking really fast. I ask them to slow down because I'm having a hard time understanding them, to which they will just speak louder and faster thinking it helps. At that point, I usually ask if there is anything else I can help them with. They usually hang up. 🤣
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um not all excuse me. i am not but i do feel your pain lol i work for att but have t-mobile
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