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CC Prompts

repoman

Feb 4, 2009, 11:38 AM
Stupid menu prompts always misroute me to the wrong department! Doesn't matter where I'm trying to get to! I was just trying to get transfered through to cust care for text messaging ts and I get transfered receivable management! WTF!? "Press 1 for tech support" my a$$!

Ruddy phone systems.
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Dnbstyle

Feb 4, 2009, 4:46 PM
"I'm sorry,I can't understand you.
Did you say: My monitor smells like grass?"

🤣
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DiVaughn

Feb 6, 2009, 10:37 AM
repoman said:
WTF!? "Press 1 for tech support" my a$$!


If you TRULY want a tech support rep...what I've learned is that if you choose many of the options for tech support, you're going to get a customer service rep reading from a solution matrix script. If you choose the option for "phone not working" you're going to get an honest-to-goodness tech support rep. I'm with Sprint, so I can't guarantee this will work for all carriers...but it can't hurt to try. 🙂
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