Shop Talk
Am I missing something?
Guy calls in to my store...
C: I want to add a line to my account
M: 😁 ok cool
C: But my phone number is with you guys under my company and i just want to add it to my wife's account with you guys.
M: 😕 that's just a transfer of service, but i'll be happy to provide you with the number
C: So i can't come in and get a new phone?
M: If you're ready to renew your contract, you can upgrade and sign a new 2 yr agreement and get a new phone at the discounted price.
C: UPGRADE??? I don't even have service with you guys!
M: 🤨 Is the phone number active?
C: yeah
M: so you have service with us?
C: I don't have a phone, so no, i don't have service.
M: here's the 800 number....
C: I want to add a line to my account
M: 😁 ok cool
C: But my phone number is with you guys under my company and i just want to add it to my wife's account with you guys.
M: 😕 that's just a transfer of service, but i'll be happy to provide you with the number
C: So i can't come in and get a new phone?
M: If you're ready to renew your contract, you can upgrade and sign a new 2 yr agreement and get a new phone at the discounted price.
C: UPGRADE??? I don't even have service with you guys!
M: 🤨 Is the phone number active?
C: yeah
M: so you have service with us?
C: I don't have a phone, so no, i don't have service.
M: here's the 800 number....
...
wizardofCroz said:
Guy calls in to my store...
M: so you have service with us?
C: I don't have a phone, so no, i don't have service.
~
sounds like crackboy there lost his phone and/or just wanted to get a new phone without paying full price for it
...
yeah his phone number is in service with us, his phone was taken by his employer and he thought just by "adding a line" (which is really just transferring from one acct. to another) to his wife's account, that would get him a discount on a new phone.
...
