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simple out of warranty question for t-mobile reps

beeferjay

Sep 30, 2008, 2:28 PM
whats the OOW fee for a W490?

out of warranty? like if you send it back and they find liquid damage?
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Skiffy

Sep 30, 2008, 3:53 PM
I'm not a tmobile rep so I'll only give you the advice I can...

Water damage and "out of warranty" are two very different things when considering the situation.
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Ask The Shack

Oct 1, 2008, 8:09 AM
Skiffy said:
I'm not a tmobile rep so I'll only give you the advice I can...

Water damage and "out of warranty" are two very different things when considering the situation.


True statement. I work for a cell phone manufacturer, and we'll do out of warranty repairs all day long, but won't even touch a water dammaged phone. Heck, if the shipping box is wet, we just refuse the shipment.
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phoneguy45

Oct 4, 2008, 2:28 PM
dude, the out of OOW fee is $100.00. warranty ofcourse doesnt cover water damage, which is why they consider it to be "out of warranty"
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SS EarlGoodman

Oct 1, 2008, 9:30 AM
$100.00

Whenever you send a phone back to T-Mobile that is broken or damaged in any way (other than phone defect) they charge $100 no matter what phone it is.
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