Shop Talk
so i had this customer call in....
me: thanks for calling business care. how can i help you?
cust: i bought a phone and they did not transfer the contacts from my old sim card to the new one.
m: i'll be happy to help you with that. do you have your old sim card with you?
c: yeah, why?
m: I need you to put your old sim card in your new device.
c: why?
m: I'm gonna walk you through the steps to transfer your contacts to your phone.
c: i dont have time to do all that!!
(she then hangs up.)
seriously did she expect me to waive my magic wand and transfer her contacts? think before you dial ma'am
cust: i bought a phone and they did not transfer the contacts from my old sim card to the new one.
m: i'll be happy to help you with that. do you have your old sim card with you?
c: yeah, why?
m: I need you to put your old sim card in your new device.
c: why?
m: I'm gonna walk you through the steps to transfer your contacts to your phone.
c: i dont have time to do all that!!
(she then hangs up.)
seriously did she expect me to waive my magic wand and transfer her contacts? think before you dial ma'am
...
